Location and the friendly atmosphere. The room was very spacious and clean. A little far from the airport as we had to go back to collect a car the next day and it cost €60 for taxis to and from hotel.
Helpful, friendly staff, comfortable room at reasonable price and useful stop-over on the way from Gerona airport on the way west to the Pyrenees.
The room and the private car parking The difficulty in finding the hotel and negotiating the very narrow onw way streets
difficult to locate
You need to do something about the step outside the lift. The tile on the edge of the one level has been made the same colour as the one on the lower level. It is difficult to see tgat there is a step there and I fell heavily. It needs some sort of a warning sign.
Already been here,everything ok:out of the crowd in a small nice town but very handy for Airport,town of Girona and a few km.away seaside.They just finished bar/restaurant renovation and had dinner(very convenient set menu):simple but assorted menu also with old rural Catalan dishes(try pork paw with sausage and cuttlefish sauce!). Rooms was clean but in the bathroom there was some fluff on the floor,overall tidy though.
Everything in line with expected:family run business,very friendly,well renovated rooms.Good value for money and,for my business needs in that area,handy and in a nice village. Actually,parking space problem highlighted from other guest is non relevant:it's obvious that since you're in a pedestrian area and anyway,despite a evening show in square where car park available,found it immediately(at 100 mt.)!
I like how the room was furnirshed. Unfortunately there was a church in front of the hotel which`s bell was ringing in the early morning for a couple of hours each our and woke me up:(
Large and clean room and bathroom. Very near the airport. Staff not allways available, poor reception, outdated, no free parking (do not leave your car in the market-place on saterday morning because it will be removed), WiFi not available.
The staff were so helpful. The owners charming daughter was fluent in English and was summoned to help with any queries. We chose it because it was near Girona airport but the bonus was excellent food - a selection of tapas [served in the bar] both from the menu and special requests not on the menu. The dining room looked good, though we didn't want a full meal. We have tried a number of hotels near Girona airport and this was the most convenient [very easy cross country drive], the most comfortable, the best food and without doubt suited us best. Excellent value for money - we'll go back again.
Extremely pleasant hotel, good and even stylish breakfast with a great variety, cool rooms, free wifi, even free parking available in streets around the hotel. Downtown Girona is at around 20 min. by foot, supermarket nearby. We definitively would stay there again whenever going to Girona.
central position did not like first room we booked small 3 bedroom
Spacious room and bathroom. Good shower Mirror in the bedroom would be useful.
The cleanliness of the room, the location and the sympathy of the staff
My daughter and I were delighted with the size and cleanliness of the bathroom, with the large walk-in shower--quite an improvement over the typical budget 24-inch by 24-inch stall. The breakfast--a nice cheese-and-cold-cuts with rolls affair, with pastry options--was better than average for budget hotels. Coffee--espresso--was served to us by the kitchen staff. View from room (exterior) was pleasant (a hillside with attractive buildings) and there was no bothersome noise in November from the street. The twin beds, while adequate, were no better in comfort than the typical budget hotel's. For whatever reason, we slept fitfully. The hotel's location, while about a quarter mile from the walled city, hadn't much charm in itself.
It was close to everything The walls are very thin and you can hear everything!!!
Three things were excellent : the location, the pleasantness and friendliness of the staff and the breakfasts. My single room was poorly lit and did not have any natural daylight. Also the room was a bit spartan but what did I expect for 39 euros a night!
Nicely refurbished, clean and well-decorated, particularly the bathroom. Breakfast was of a good standard and choice. Would have liked individual toiletry items in the bathroom. Some street/traffic noise in the morning from our room.
Simply, I like everything! N/A
Clean, central and friendly. Nice breakfast. Friendly staff who speak some English and are keen to help. Comfortable bed. Great shower. Some noise late at night from corridor.
Very near train station convenient. The staff was very helpful and made us feel welcomed
It was clean and convenient and staff were helpful Small, dingy room; much plumbing noise; and unpleasant smell.
The staff were excellent - I would recommend this hotel based on my experience
Very friendly and helpful staff
The staff attendance and given clues about the city and places. The breakfast could have more variety, but when I asked for more bread I was served gently.
This is a great budget hotel. Rooms are a good size, very clean, quiet. The reception staff are incredibly friendly and welcoming. The location is very convenient to the centre of town. I would happily stay there again.
Friendly staff, very helpful, good atmosphere and clean relaxing rooms
The staff were friendly and helpful, breakfast was good value, and the room was kept very clean. It is in a very handy location. As a very minor complaint, a lick of paint would not go wrong.
An absolutely delightful place to stay. It is like coming home to a loving family! None
Perfect location for Girona airport and for the city sightseeing.
hotel very near to bus station,bus from airport on the half hour, very nice hotel owner. would stay again, ideal place for tabac run
Location, cleanliness. Easy access into the city and sights. I would recommend
The room was war and well equipped and very clean It was a little noisy...noise from the road outside and corridors when people used them
Goos location and friendly staff A bit mean with replacing soap and shampoo when we were there for 5 nights
Not much of a looker from the outside, but wonderful inside. The location was perfect for walking tours of Olot. We would definitely stay here on our next trip.
It was bright, cheerful and clean. Free parking. Easy to find from motorway and main roads. The room was rather too hot to sleep comfortably. Otherwise fine. Rather a trek to the bus-stop into the city.
The staff were exceptionally helpful recommending good restaurants and tourist attractions in Girona. The Ibis is not a luxury hotel but is comfortable, clean and exceptional value for money. It is a bit out of town but there's a bus service nearby costing E1.20 to the centre.
Easy to find and comfortable room Choice of food was poor and quality was terrible
Room for smokers was upon our request immediately exchanged for a room for non-smokers. Friendly and forthcoming staff. Hotel owned parking spaces in the evening are limited.
Quiet location and clean hotel. Booking says that the hotel offers free wi-fi in the business centre, but it's not true. And staff should be more helpful and nicer.
Very nice hotel, staff very helpful, food and drink excellant, rooms too hot. Marcol on service desk very nice and helpful, thankyou for the taxi to the airport.
Another good night spent on our journey between Spain and UK. Staff are efficient and friendly. Breakfast, even though it costs extra, was good - especially the catalunyan tomato garlic toast!
the AC in the room, the view and Breakfast was nice room's floor was dirty, the light in the bathroom was very poor and the placement of the liquid soap between the shower and the sink was very inconvenient and even dangerous.
Friendly staff, nice breakfast
Convenient but not too close to town, quiet, provided basic facilities at reasonable cost. Would prefer a kettle in the room to a TV.
Clean and nice. Not at all outside town as said in guide books. Would be nice if the staffs' english would be at bit better (it's really our own fault for not speaking spanish).
The receptionist checking us in was very friendly and spontaneously provided extensive and very useful tourist information about the region. The general areas and corridors had a very strong smell of Catalan food.
Friendly service, fantastic breakfast, clean, comfortable, great view and location
Friendly and helpful staff. Big hearty breakfast and dinner!!!! Terrific deal!! Great view from the balcony of my room. 1. the beds were small nd too soft without any back support. Not something you'd want after a day's trekking in the beautiful volcanic area of Garrotxa. 2. walls were paper thin so you can hear conversations in next room.
very nice and friendly hotel. girona is a fantastic place and this hotel does it admirable justice. admittedly, it would have been nicer if the hotel was a little closer to the city centre but its not really that far away - a 30 minute walk in pleasant sunshine. on the whole, i liked it and i'd happily stay there again.
Ella, best of all because she spoke English and was always helpful with a smile. Inconvenient to the city without a car. Buses OK but not great if you don't speak the language
The hotel is associated with a neighbour restaurant where we had the menu of the day... This meal was really not good and a big disappointment.
very very nice service from all staff
Hotel is new and is furnished is a very clean and modern fashion. Room was very quiet - which says a lot about they sound-proofing they installed, as the street is fairly noisey. We ate breakfast in their dining room (a small buffet), and it turned out to be very nice - including excellent cafe con leche. Hotel isn't in a great neighborhood but is actually very convenient to both the highway and downtown Girona (about 4 KM straight down the road).
Excellent location to explore Girona and the Costa Brava (better if you have a car though). Room and furniture are very clean, new and in great condition. Air condition, overall sound isolation and bed mattress quality are well above standard. A real pleasure to sleep there! The breakfast also deserves a recommendation: For 10.70€ you get a rich choice of fresh breads, rolls, Kellogg's, different Nespresso pads, nice loose tea. And: The overall price is very competitive. Thanks to the friendly staff for the nice stay!
Very kindly staff, good service. Very god and varing breakfast. The towels were not good for wiping after the shower.
Comfortable room, good bed and bathroom,and excellent airco.Perfect sound isolation.
location, decor...cold beer breakfast
Very good location for visiting Dali museums, easy access off main roads and good (free) parking by Reception. Couple of close basic food shops and decent size playground almost opposite. Good double glazing made for quiet rooms. Free WIFI. Location is in industrial part -not much to see or do immediately around, but good for stop-over if passing through.
the staff were nice and the restaraunt and food were excellent
Its near the pga Golf course where I spent 6 days watching the European Qualifying School event. Its cheap and the staff are nice.
The friendliness of the staff and the room with balcony over a park.
Too basic - it more like a youth hostel
I was looking for a one night accomodation in order to divide the trip into parts and the hotel is ok for that things Price is a litlle bit expansive
Price and pleasant atmosphere of the whole experience. The staff could not have been more freindly or helpful Noise from adjacent rooms could be a little better but it was tolerable
Best kept secret in Caldes de Maravilla! Family owned and friendly people that went out of their way to give information and help. Room was charming with a beautiful view of the gardens. Will make a point to stay there again. 5 Minute walk to the train station very accessible. No
reasonably close to the airport, very basic but clean airport shuttle! left us at the airport for nearly 2 hours then refused to collect us and told to get a taxi, the reason we chose this hotel was because it offered a shuttle service, would not use again or reccommend
Good value for money, a clean and friendly place place.
Good staff and close to the airport, 15 minutes drive. The food finished at 22:30. We didn't arrive until 23:00
SHdeG provided an excellent shuttle service to the airport, the bus to Girona stopped outside the door , the reception service was efficient and friendly, the room comfortable and good value.We didn't use the restaurant or the Spa as it was an overnight stay .
As a solo woman traveller, I booked this hotel as it had stated to be within walking distance of the airport and also there was a shuttle bus from airport to take me to hotel. However I arrived at airport approx 9.30pm, no sign of shuttle bus! As it was dark and I didn't know the way to the hotel I got a taxi. It was a complete rip off! €11.95 for a 4 min drive!
Convenience to airport and transfer service. Nice room. Good buffet breakfast. Unfortunately it wasn't explained anywhere that the transfer service operated from the airport to the hotel (by calling the hotel) as late as midnight, so we took a taxi unnecessarily.
the friendliness and help of the staff
The pool and spa was a very welcome addition. Very relaxing.
We arrived late (12 at night) and left after breakfast, so we did not have the chance to experience much of the facilities.
very funky interior, close to airport, free transfer, good free wifi
Some of the staff was very helpful The air in the room was stale. the buffet was too expensive
The location is excellent: near of the Girona airport, with airport transfer service. The hotel is very confortable, with excellent facilities.
Simple to find. Receptionists were friendly and helpful, and spoke several languages. Enthusiastically gave directions and suggestions about the area, and made sure we had reservations and information for the museums we wanted to see. High-speed internet available in lobby for reasonable price. Not really near anything, but was the only room left within our budget at the time we booked. Designed for driving to, not walking to. The breakfast was overpriced. As usual, not enought coat hangers. No secure storage in the room.
free secured parking
Very nice place- It was unclear that it was outside the main sites of Figueres- 25 minute walk in through very nonscenic but safe part of town. Taxis were more expensive here than anywhere else in Spain- Over 10 Euro from the train station. Also very hard for pedestrians to cross the road to get back to the hotel--once again they assume everyone will be in a car.
Excellent room. Front desk staff spoke English and was friendly. Underground parking. Located in nice neighborhood 15 minutes walking from Dali Museum The coffee/crossaint "breakfast" was 3 euros a person, and the server acted like he really didn't want to serve us. The dinner the night before in the hotel restaurant was served very nicely, but we wouldn't recommend the place for vegetarians.
Nice staff, good restaurant, on our route
Easy to find, helpfull staff who made sure we kew all about the place, good parking, close to shops and restaurants
Helpful receptionist. Conveniently located and good value for money. Very spacious bed and good bathroom. The charge of €9.75 ( Sep 2010) for the breakfast is excessive given the range of buffet food available. A more realistic price would have been €6.50 or €7.
Closeness to the beach. Very nice reception and bar area. Friendly family feel to it. No
Simple, comfortable beds. Forgettable. No big impression one way or another.
Good restaurant in hotel
Nice, spacious room with excellent bathroom. Superb breakfast. Friendly staff. The parking facility is not for the claustrophobic and people with large cars cannot use it. Also, the access has no ramp which is bad for the car.
Most comfortable hotel bed in world, great buffet breakfast Lobby area under reconstruction 16 hours a day, no satellite TV signal for foreign language stations except CNN, view from room blocked by close multi-storey car park
Hotel Gran Ultonia was a very new modern & spacious hotel close to the old city attractions of Girona
Not a lot it was nothing special and cost us £100 for just the room we would not stop there again It was not good value for money
the hotel is redesigned ,rooms are well decorated,staff is helpfull,very good value for your money.excellent location.
lovely newly refurbished bedroom and bathroom
very comfortable rooms, nice interior, hotel parking nearby, located in the center of the city, not far from main seesights.
the friendliness and helpfulness of the check in staff
-hotel nice and clean and staff was very nice far away from airport and barcelona
Staff were very helpful and the hotel well located No meals other than breakfast
comfortable room, good service, easy to find
The staff were very pleasant and helpful and spoke English. The breakfast was good even if the buffet had a limited range and was the same every day.
The fact that we were offered the possibility of a basic breakfast in spite of our 05:00 departure from the hotel. The distance from the airport which added to the "cost" of the hotel.
The friendliness of the staff.
Access to the town was good, the local restaurants were handy and good quality. The rooms were quiet and clean. Yes, the bathroom basin plug was broken and there was no soap in the hand basin dispenser.
Reception nice and easygoing Bad parkingspot no light unattended bad for business do it better
Very good location for Airport stop over - situated just off motorway about 15 minutes from airport. Hotel staff very friendly and helpful.Car parking and breakfast included in price. Situated next to a new shopping complex. Local bus close by and only 1.25 euro to centre of Girona. This is an International chain of Hotels - The Girona Holiday Inn is very comfortable but lacks Spanish charm /gardens etc.
Ariel at Reception was the only team member that displayed exemplorary guest service skills. He was always very helpful and willing to offer information relating to the city etc. He is a credit to the company. Breakfast service - had to ask for coffee . Restaurant staff were more focused on clearing tables rather than serving clients. Description of breakfast in guest directory led us to believe that there would be a substantial choice, when infact was merely an adequate selection. Hence we only took breakfast once during our stay. Food was well cooked and presented, just not what we anticipated.
The hotel is in an excellent location and has secure parking.When our car broke down the hotel were extremely helpful. Food served by room service was disappointing
The hotel as great - location,room,food,stuff The parking of the hotel is a bit compliacted and thus I used an outside parking
The town of Girona is beautiful and the hotel and the staff were friendly. the old town and historic area are well worth the visit and a must see. The hotel is located near the commercial part of the town and so you have to be prepared to walk for 15-20 mins to access the beautiful old town.
As we only stayed overnight the bed!
Very good room, very good breakfast, efficient check-in and check-out, good location of the hotel the garage spaces are very small
beds very comfortable. Staff very pleasant internet works well parking expensive
A great hotel, good staff and excellent facility. Well worth the money
The hotel was relaxes and quiet. Some outside space to sit and have a snack or drink would have been appreciated.
room was clean and comfortable parking was limited / small, not all items in mini bar / toilet were refilled during my stay.
It was central and spacious with good facilities and helpful staff. Breakfast was particularly comprehensive and good quality. Our original room was too hot due to the non availability of aircon due to building work/improvements but we were readily offerred an alternative room on the cooler side of the hotel which we took up.
Stayed there for less than 24 hours, but it was close to the things that we whanted to see and comfortable.
We have stayed at the hotel before and always found it to be ideal for our needs and would recommend it to our friends,should the need arise we would stay there again.
excellent and helpful staff no
Excellent location. The hotel was extremely comfortable and the staff wellcoming and helpful.
Staff were polite and helpful. The quality of food was excellent. Room was clean and comfortable.Good parking arrangements. Because there were no other options in the area for eating, the Hotel has a captive audience, and the prices reflect this, both for foof and drinks, which is a shame. The food was excellent, but with no lower priced options, it makes staying there for the independent traveller very pricey, especially as this was not even in high season.
Everything was excellent Liked everything
very cosy but i would like the name of the tapas in english at the terrace
Hotel reception were quite good with their english. Breakfast was very expensive so we didn't take it up (so can't comment whether it's worth it) - we went to a cafe around the corner and had coffee and quite a nice ham roll for a less than a 5th of what we would've paid for the hotel breakfast.
Non chargable internet access
excellent hotel in central position. Staff very hekpful.
The hotel is very nicely situated close to the historic city centre. The hotel offer you a neat and very nice room. We liked the stay a lot.
The staff was great and the location excellent. Everything was in line with my expectations.
service, quality and friendliness no wireless access in rooms
Ideal location for exploring the old city The shower didn't drain away quick enough despite the hotel fixing it, and the modern trendy wash hand basin could have benifited from a proper plug. But hey, it's Spain and it's a modern, clean hotel.
Warm courteous staff, cool vibe, great location
The hotel was spotless. The breakfast excellent .The mini bar was a nice touch and welcome when we arrived. Staff were very helpful. Few english speaking channels on tv. World news silent and the volume very low on other english speaking channels.
We were very friendly welcomed by the desk-manager and it set the tone of our stay : helpful and relaxed, yet efficiently managed. Room and bathroom were large and spotless. Even if our room was just across the elevator, there was no outside noise and we slept easily. The buffet breakfast was well stocked and available till 11 am, which is a bonus on holiday. We would definitely stay in this hotel again ! At night the restaurant Blanc served only a menu, the quality of the main course was rather average.
hospitality and comfort. Central to shopping .It was our 2nd stay at this hotel and will be back again next year. the breakfast was not good value for money but the evening meals are excellent.
Ciutat de Girona is perfectly placed in the city centre. Whether you want to go shopping, out to eat, or see the sights it's all an easy walk. The longest walk we had was to the bus & train station, but even they were only a 15 minute amble. Girona is beautiful and the Ciutat de Girona makes the stay a comfortable, easy and enjoyable one!
Good location near city center Parking is a nightmare and staff was very unhelpful.
Liked the design, comfort, view, breakfast staff, and free mini bar & lounge drinks & snacks Dinner at the hotel was over priced in relation to the quality and quantity of the food.
Complimentary Mini Bar in Room and Reception, Clean and Modern Rooms. 5 star hotel should have some sort of leisure facility , Gym / Swimming Pool
Good , clean design hotel. Nice view over Girona. In experienced staff at check-in desk. No internet access for a few hours due to technical problems.
1. the service at the lobby 2. the landscape seen from the hotel large terrace. 1. the door to the toilet room door did not closed all the way and was not lockable. 2. there is only one chair at the room.
good quality hotel at reasonable price
Hotel was clean and quiet, staff were pleasant and helpful, room and bed were comfortable, view was nice. Breakfast was good but expensive. Hotel is a good 15 minute walk from the old city centre and is set apon a steep hill so is only suitabe for the able bodied.
the peace and quiet, and the view the hill up from Girona and lack of tea/coffee making facilities in the bedroom, albeit there was tea/coffee in the reception area, also a hotel of this calibre should have breakfast included in the price.
We loved the hotel for the lovely terrace and bar area. It was so relaxing after a long day walking about, just to sit with a drink and admire the view Although the hotel was a bit of a hike up the hill, it was well worth it for the fantastic vistas. The only down side was the location, at the top of a steep hill. This would not put us off staying here again, as we just loved the hotel and the walk was worth it.
It is an amazing place to stay for the weekend, rooms are comfy, staff very attentive, wonderful views over the city. It is missing a fitness room and a covered secure garage.
The excellent design. The soundproofing could be improved. We could hear the television from the next room