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Had a shuttle to the airport, Not outragously priced. Rock hard bed. Elevator behind dooor???? Pull up on door handle to open, not down (won't work), among other things.
Space too small for 2 adults. Contenental breakfast too difficult to take advantage of in the small space to get to it.
-Some staff were nice -Location to Airport -Front desk staff gave us the runaround when it came to canceling. They said to call expedia which we did, when we finally got a REAL PERSON on the phone (took forever) the cust service rep called hotel focus. At this time the lady at the front desk said its not up to her to cancel the reservation and that she would need a supervisor which effectively locked us into this horrible place. Keep in mind that we booked this place from another hotel down the street and when we went in to check in found it so repulsive that we wanted out. At 140 a night it wasnt worth half that, Wont be back! -WIFI sucked -Beds were not comfortable
It was a run down motel ^ with a poor coat of paint and a 90 year old elevator. Mattress was paper thin.
Pros.. (it's tough to think of any but..) The room was clean, the furniture was not damaged, the a/c worked, check in was quick, located right next to the fwy entrance. Cons.. Located next to dark industrial buildings, saw many vagrants at night. parking is not included; $10 but no security guard. reception area floors damaged at entrance. elevator seems to have been repurposed industrial type, got stuck inbetween floors and doors opened (used stairs the whole time). Carpet in hallways dirty. Doorlock handle very loose feeling and bar latch inside of the door, very loose(almost falling off). Room had only two electrical outlets, behing the bed and tv(very inconvenient when trying to use the iron). No mini-fridge available.
Decent price. Not a bad drive to downtown SF. Dirty. Found dirty women's underwear from the pervious guest in our room. Maids just did a very poor job.
I was pretty happy there was a fitness facility. I really like to get in a workout every day so I was really excited it was available. I liked that there was coffee readily available also. That's always a plus. When I called to ask where to find the shuttle at the airport, I got a very vague answer. The person answering the phone just kept saying "at departures," over and over (like three times) and wouldn't give me anything more specific than that. I wish she had said "up the stairs from baggage claim out door one" or whatever. That would have been a lot better. Honestly, I probably could have figured it out, but it was late and I had my young son with me so I just ended up taking a cab.
nothing Bed was hard and no fridge as advertised.
free continental breakfast I decided to stay an extra day, the hotel charged a lot more than the regular charge.
It was close to the airport and the front desk woman helped me get an item to a friend. Nice rooms. That only one staff member was working and could have used help. Elevator is poorly highlighted and hallways need yo be remodeled. The computer system was not working and the hotel could not even charge me, & waiting still for Bill. Ridiculous that parking is not included in bill. Never would suggest or go back to hotel.
I liked that it was close to the city for day trips but not the city hotel prices, which is why I chose this place. The flowers in the courtyard were lovely. I didn't like how damp and humid the room felt or that it was super hard to keep the room at a certain temperature. My fiance and I were broiling/freezing quite a bit throughout the night. Also there wasn't much to offer for breakfast and it was super small in the dinning room.
I GAVE COURTESY PHONE CALLS TO ADVISE WE WOULD HAVE A LATE ARRIVAL... GENTLEMAN ON PHONE WAS POLITE... BUT WHEN WE ARRIVED WE JUST DIDNT FEEL THE WELCOME... ALTHOUGH THE CLERK WAS NOT RUDE IN ANY WAY BUT THERE WAS NOT A WELCOMING FEELING.... THE ELEVATOR NEEDS SEVERE UPDATING... I COULDNT FIND THE COMPLIMENTARY BREAKFAST.... SO WE ENDED UP LEAVING WITHOUT ANY BREAKFAST AT ALL WHICH IS WHY WE STAYED THERE TO BEGIN WITH... THE PICTURES IN THE INTERNET ARE SO MISLEADING TO WHAT THE ACTUAL BED/ROOM ACTUALLY LOOKS LIKE...
Fast check in, very friendly staff, clean room, quiet, ample parking. Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
We stayed here for a couple of customer visits in South San Francisco and Palo Alto. Clean and everything you need for five days. Well located close to the airport and great value for money.
Good clean room, kind staff, shuttle service to the airport
near airport, it has free shuttle bus in airport room is too small and price is a little bit high than it deserved
Free parking and a fair breakfast
Close to airport
Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
Comfortable enough. Basic accommodation, dated furniture.
Breakfast room way to small, and the breakfast itself way to poor, but for the price I can not complain
Easy access, friendly staff
The hotel is about a 5 minute drive from the San Francisco airport. It's a very convenient location. This hotel is not fancy, but if all you need is a place to stay overnight, then it's just right. It's clean and the staff is friendly. Parking is free.
The shuttle service was convenient to me. I enjoyed complimentary breakfast and the clean room. Morning call service was good.
nothing It was a dump, paid to much to stay in a run down room in a bad area
The staff was helpful and friendly very quiet Parking to little
Location & staff are excellent; very nice, family oriented people and close to shopping centers. Accommodations are comfortable. Rooms are appropriate for the price but need better upkeep. No real coffee or breakfast.
The motel location is easy to recognize. The staffing shortage is the problem of this motel. The person at the registration counter is not available when the guest requests help.
Worse than Motel 6 Not enough plugs in the shower way small and just plain old
Location was great. Walking distance to restaurants and Target was a plus. Television remote. No directions and buttons on remote were unreadable. Had to guess how what each button was. Also they had satellite with no instructions on how to turn on (took about 1/2 hour to figure out).
This guest did not leave comments about this hotel.
This hotel was surprisingly safe, clean, and spacious for its budget price.
convenient location, cheapest price in area The pastries for the included continental breakfast all contained artificial colorings which are harmful to many people. The lights were not set to have a light go on when the switch by the door was flipped No sheer window covering, just blackout drapes
This guest did not leave comments about this hotel.
Proximity to San Francisco, relatively inexpensive for area, pleasant staff, was on 2nd floor near street but room was quiet very narrow parking spaces
Location, staff, tv, walking distance to restaurants Big stains on some furniture
Rooms are clean They ask$100 deposit on credit card when check in, actually we were charged $300 on credit and manager said we won't be able to get it because the toilet is clotted up.... Worst experience e ever!
A very convenient location, between a major freeway and a parallel major street. The breakfast was also very convenient. The parking was very tedious, given that both of the lots are small and one of them has directional parking in which it is difficult to back out.
Is it possible to be more queit during night shift ? However, it's too close to road. Car noise is one issue in it. One issue: car noise.
The staff were very friendly. It was a decent complimentary breakfast. It was more than we would have eaten at home. The rooms were clean and since all we were doing was sleeping there, that was all we were concerned with. Towels were thin and a litle scratchy. They could invest in some new linens. The area around the hotel looked a little seedy,but we didn't have any problems and never heard of any. It was well lit. They actually even had some covered parking.
The hotel was very close to the airport. The manager was friendly and helpful No towels in my room, I had to go ask for some. Room should have been cleaned a little more before I got there
The proximity to the airport
Close to the airport
The hotel was near the airport They really don't have a shuttle. They paid for our cab from the airport to the hotel so that was a plus. However, we had an early flight the next day and we paid for our own cab.
Very convenient to airport... shuttle was very prompt The hotel was very run-down. When we arrived their were no towels in the room and no soap and we had to get them from another room. The TV was so dark it was hard to see the picture and the remote did not work. Had to get one from another room too. Very Old TV. We had to carry all our luggage to and from the 2nd floor with no help. With narrow stairs only and at 77 years old this was a very bad choice for us. The bathroom fan was louder than the aircrafts flying right overhead. Thank gosh it was only for overnight... no restaurants within 8 long blocks, a very long walk to have a dinner at a small Chinese or at a Mexican restaurant... only other food was a donut shop. Can't recommend this one!.
Breakfast, well organized in an economical and efficient way. The shuttle from SFO airport to the hotel was not available when I arrived. I had to take a cab which is an extra cost that I did not anticipate.
We booked this hotel for our last night of our vacation. The hotel is near the airport, so we hadn't drive to far the next morning. This hotel is ideal for a one night stay to catch your flight home the next morning. The room was clean and comfortable.
Quite clean room, free internet connection, good price, ok for budget hotel. Too close to airport, so you get 747's passing over your room all the time, no breakfast.
It has been upgraded and I would highly recommend this place.
Great price, comfortable rooms, great food options nearby. Overall, this place isn't fancy but I would stay again for the value.
NICE HOTEL , GREAT SERVICE AND ROOMS ARE CLEAN. NICE RENOVATION
For some reason, this hotel has received positive reviews on some online travel sites; unbelievable. I stayed at this establishment once and in doing so was able to determine that I will never stay here again. Upon arriving, the staff was rude and not very accommodating. I was checked into a room upstairs that was in complete disrepair and possessing a foul odor. The bathroom needed work to bring it up to 1950's standards. The towels and linens were threadbare. I had to cover the pillowcases with my own clothes so that my face and head were not subjected to hairs and anything else that happened to be present. Lastly, the lock on the front door was broken so I had to work to ensure the room was secure. The aforementioned are the highlights of this facility. When one considers its fairly consistent cost structure, you are far better served sleeping in your car.
I like this motel, will come again. Good service. Nice friendly staff.
My husband and I had went to CA .We wanted to visit SF. so we intended to stay south of the city. I was concerned because it was such a reasonable price for the room. Seems you get what you pay for, quite often. I was so thrilled to find a very very nice room, a small fridge and microwave, pretty quiet and safe. We were even more thrilled to find a grocery store a block away and the either way. After spending time in the city, we were VERY please with our choice of location, and specifically hotel. We will definately stay at San Carlos Inn again.
the motel is very small but the people are very nice. we had trouble with the t.v. and they fixed right away. I would stay there again
As seasoned travellers who have a reasonable sense for the level of security and cleanliness, my wife and I say that this 'hotel' is rated 'Unacceptable'. We will sleep in our car before sleeping here. \nI would not trust my family's safety in this area, and I certainly wouldn't leave anything of value in this hotel. The neighborhood is 'challenging' at best. If you read this and have doubts, then I can only suggest this; Having travelled into Mexico, Belize, Canada, Europe and USA; we have seen and travelled into 'poverty' and stayed there. \nHowever, this is one of those 'hotels' that is a 'NO WAY'\n
I really liked staying here. It was very close to Cal train station. The room was clean, the beds were comfortable. I would highly recommend this place to everyone! The hotel was pleasant, with very courteous staff. Since the price was very low, we didn't really have high expectations when we arrived so what we did see we liked and found very acceptable. Not luxury but then again we didn't pay for luxury. If you want peace and quiet, which is what we wanted, this is perfect.
San Carlos Inn is nice place to stay in the San Francisco bay area. I am happy with my stay at this hotel. Nice, very clean and quiet. I checked in 2 am with no issue clerk was very nice and helpful. Very safe neighborhood its very easy to get train for San Francisco. There are numerous great restaurant in San Carlos Downtown near by. The front Desk was friendly and courteous--we asked for extra pillow and towel and they provided with no problem. Bed was comfortable and the TV had lots of channels. I don't understand why people are so picky- this isn't some fancy five-star place. This is the kind of place I like to stay at.
I received good wireless service with a clean and comfortable room.
I was pleasantly surprised with my stay. I would highly recommend.
Jacuzzi tub, lots of pillows, breakfast, spacious Location.
Price was good, rooms were very nice and well kept, bathroom needed a little fixes her and there mostly for looks but it was very clean. Very small bathroom'. Breakfast there wasn't much to choose from, but for the price in CA it was worth it. Near by neighborhood was questionable, but otherwise acceptable. Good for a business trip, and would go back again.
Continental breakfast was ok. I saw housekeeper put Clean linen on the floor and clean towels on stair siderail. Not sanitary.
It was available the night I arrived Major Construction on facility, Very Old, Paint peeling from walls, people smoking outside rooms. Way to much money for what I got!
They are remodeling, looks closed down when you drive in. Advertised wifi but had very weak reception,in fact they moved us to another rm and in both rms we had to go outside to connect. Several kids Toys,bikes of management remain in parking lot.
It's inexpensive for the area. The INSIDE of our room was fine. Obviously they're trying to remodel the place, one room at a time. Ours was done. It was spacious and clean. The OUTSIDE of the place is horrendous and under slow construction. The office and the grounds are gross, the people hanging around are a little bit seedy.
Quiet way in the back Under constructionOverpriced for qualityHorrific
I liked the location. It was reltively close to the airport and the price was affordable The room did not have a safety latch, so I was concerned that an intruder could gain easy access to the room.
Location The dirtiest hotel I have ever stopped in. Please avoid at all cost. Bathroom full of mould and dirty towels. Filthy carpet.
Location is close to the airport Everything was worn and should be replaced. Stained sheets, big holes in multiple towels, the toilet paper holder was falling out of the wall. They really need to renovate and clean up the place.
Clean room. Clean things. Convenient location. Close to freeway. Close to Mall and restaurants. Good parking lot! No free breakfast. Wifi password wasn't given or provided within room. Office manager has this grumpy looks >(.
A bit pricey to what you get after all but it is nothing unusual in San Francisco.
The rooms were really clean. The area was pretty nice. Close to the freeway. No free coffee.
Nothing, worst hotel experience I've had in a long time! This place is a dump, can't believe they had any good reviews. The room honestly reminded me of a $---- a night place I stayed in in Mexico, At least down there they had better customer service.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.