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Low ceiling room, musty smell, bathroom small and dirty. Continental breakfast served late in a small corner of the Reception.How can this motel be listed in AAA ?
The location is good, easily walkable to the center of Bennington. The room was spotless and comfortable, with free, legitimately high speed wifi. Water pressure in the shower was weak. The advertised continental breakfast is not worth the effort.
It was central...close to downtown.
Convenient for downtown. The complimentary continental breakfast was very poor. By the time we got there, only half an hour before the end of breakfast, there was only dried out bagels and nothing to go with them.
Convenient to Bennington town centre, fairly quiet, good value The heating system made my throat 'scratchy'
It was well located poor breakfast - no tea - no bread - hardly a continenetal breakfast. A noise all through the night of plumbing?
We have stayed in many hotel/motels that we felt were much better for the same money
Mainly because pet-friendly, disappointed no pool, good access to everything we wanted to see, including family here.
Local access The desk staff did not have my reservation, but honored it once I produced the printed confirmation from your web site.
Walking distance of city
Good position and price. The room was clean but terribly musty smell. The breakfast very poor.
Perfectly fine centrally located motel conveniently by the brown cow cafe, and not far from other downtown establishments. Relatively inexpensive for the area in a town of few options. clean rooms. Dated decor.
The staff is very friendly. The rooms are huge and very clean Breakfast is included and had a decent selection. A touch above a pure continental breakfast.
The staff was amazingly accommodating! But when you book, make sure to request the NEW SIDE OF THE BUILDING. The old side is... Old. My fiancé and I wet first assigned to a room in the old side or the building. It just felt a little sad and tired. I called the front desk and the lovely clerk IMMEDIATELY switched our room to a new one which was great. Luckily we were there for a couple days that weren't too busy but if they can help you, they will. Seriously nice staff.
Room was large. Staff called regarding check out at 11:01. Sent someone over at 11:10. Never have had a hotel / motel enforce check out like that. We were getting our things to leave at 11am when they called. Not worth the price at all. Much to expensive for a simple motel.
The outdoor property. Good water pressure in the shower. Housekeeper talking on cellphone not acknowledging my presence. No work uniforms. Housekeeper looked high off drugs. No fitted sheets on the bed. Only 2 pillows and 2 bath towels. Place is very worn. Room smelled really bad.
Ant crawling across bed. No plug in bedroom near bed
The art in the room was much better than traditional hotel room artwork. The shower water pressure was terrific and we had plenty of hot water. The tv was tiny, the drain in the tub was broken and left on the soap holder in the shower, we had to plug the drain with a washcloth to fill the tub. The shower head is very low...I'm 5'8" and had to bend my knees to rinse my hair... The hotel staff seemed way more interested in eating and chatting out back than dealing with customers.
Nice size beds. Clean and quit environment. Good breakfastchoices. Good to stay in with children under 19 - good proce
Cookie-cutter, but clean and comfortable. McNews for free. Thin walls
Staff earnest and friendly Fitness room had limited equipment
No frills here, but it was exactly the clean, comfortable, updated room I was hoping for. No surprises and close to Mass MOCA and a great restaurant.
Nice place, great little town. MassMOCA museum is world-class. People are wonderful in hotel and restaurant breakfast is always excellent. Servers really nice. It's NBD, but plastic cups for drinking in room.
Clean, comfortable, great staff! Leaving!
location - great restaurant choices within a block. Beds and pillows were extremely comfortable. Good range of very soft, to some-what soft pillows. I would have like to have been able to open the windows for fresh air.
staff friendly and helpful. Key pass didn't work intially and when I called front desk someone came up right away. Coverlet on one of beds seemed dirty. Wish pool was on main floor and not basement.Wish got a free breakfast with stay.
The location to attractions was excellent. Lighting in the bathroom was awful. It was also nearly impossible to turn on other lamps in the room-the pushbutton switch on all others was nearly impossible to press. There was no a/c in the fitness room, and since the weather was so hot, I was unable to use it-very disappointing. When I questioned the person on at the front desk, she said it was "up to code" and "the hot air is pulled up to the ceiling by the box fan on the floor" She did not really even apologize for this situation- I would not choose to stay at this property again.
The Holiday Inn Berkshires allowed me to check out late.
not much I did not like the pillows, the smell in the room, the noisy ice maker, the nasty staff in the restaurant.
The staff went out of their way to be accommodating and pleasant. I would have liked it if the desk was able to give restaurant suggestions.
everything was superb, as always. There is no other place I would consider staying in the area.
Excellent Frendly Staff and Top Quality Hotel
friendliness and adaptability of staff
Large room, good amenities provided, helpful staff, good location A little dated, but not a deterrent to staying there
Size of room. Surprise fire alarm after going to bed.
Our room (Berkshire King) was fantastic. It was huge and very luxurious. The bathroom which included a jacuzzi tub and 2 vanity sinks was also very nice. We looked forward to the freshly baked chocolate chip cookies that were delivered to our room every night as part of the turndown service. Hotel staff was very friendly and helpful. We also enjoyed the iced tea and pastries in the lobby every afternoon. I definitely recommend this hotel to anyone who wants to stay in Williamstown. Carpets(both in the room and the common areas) need to be cleaned.
Location--easy to find and close to our venue Room was the smallest ever encountered in years of travel--maybe large enough for 1 person. Microwave location made it impossible to hang clothing. Took a long time to adjust water pressure and temperature in shower. Lying in bed it was obvious someone had begun painting the ceiling and not finished the job. Really!? And why would someone hang two copies of the same framed print in a room?
I did not get to stay at the hotel due to mechanical problems on my car and had to get a ride . I tried to cancle on line but was unable to. I called and got the manager -_(_who was on a cell out of state) and said he could not help me that i had to go to price line. I,m a senior with limited funds and had to call my bank to stop payment on the card.I dont think I will use price line again after this experience even tho they had the lowest price.this was my grandaughters graduation and I was left up in the air, and when I did get a ride i stayed with my daughter at the best western which was not plesant and very tiring as they argue a lot so I had very little sleep so I was very tired the next day and did not enjoy my stay and had a charge of $25.00 to my bank I could not afford Sincery yours Sandra Dupuis ( age 70)
nice location to everything, very easy to get to, staff was friendly, rooms clean not really, for a me the accommodations were fine, some people may have not liked the 'need to spruce things up a bit' appearance...the only negative I can say is that there needed to be a light over the bathroom sink..
Friendly staff, clean, functional room and close to downtown. The walk back up the hill was a bit of a cardio workout.
booked with your app at 10:40pm. Arrived 20 minutes later and no answer. If the staff is going to close, they need to not allow reservations through the app. We spent 40mins driving around trying to find somewhere else in the middle of the night.
Great staff, good location. No.
Location Unclean, unfriendly No coffee 0 amenities
Nothing, DO NOT GO HERE. Someone tried to open our door in the middle of the night. Management was nowhere to be found. I knew it was just a budget motel but the place is beyond unsettling.
Cleanliness, outdoor ambiance, quiet. Had everything you need in a small space. Toilet seat loose.
I appreciated the friendly greeting from the evening host. He and his wife had attended the same excellent play at the Williamstown Theater Festival as I and remembered seeing me. I did not like the sheets or the coffee, that had been standing for too long.
Bathroom was clean. Shower worked well. Good location near town. Good value for the money. Relatively quiet. Wi-fi did not appear to work. Be sure to bring your own connectivity. Breakfast was not worth partaking in. Room had a musty smell.
Location. They allowed pets. I think the 'Queen' bed was a 'double'. Sparse, older furnishing. Direct TV didn't have a lot of channels including major networks or local news.
It was the first time that I have found a bed at a motel to actually be comfortable. I would definitely stay there again.
Not one thing I hated everything about the place except the location nasty rooms and staYed one day and they kept 300 dollars of mine and didn't want to refund me anymore and I only stayed one night won't recomend this place to a homeless person unless its a storm out side. Hated every thing about it tell all to not stay there
Much less expensive then hotels in nearby Massachusetts
The Laundry Room The breakfast area and the breakfast. The price at $142 was the most expensive that we have paid on our journey and the worse breakfast.
nothing! High rate relative to the standard.
Very accommodating! Superb hospitality!! Very welcoming! Wish they had ESPN, though they do have NFL Network!
Comfy bed Old outdated
I like that the pool was open even tho it was january. Loved the room set up. Lover the staff, very friendly and helpful. Did not like how there is nothing around there. I'm use to seeing alot around me. And there was not much to do around there if you are not into art. The contemporary art museum was right in front of the hotel, but other than that, there is not much to do. The drive from new York was very nice. Middle of nowhere.
Country charm, breakfast Musty
Staff, pub. Claimed they had a heated pool...it was definitely not heated. Unusable as far as we were concerned. Charged $40 for 2 dogs. Should have listed this on reservations site. Only had 'may have additional charges for pets.'
Great breakfast, wonderful ambience. Beautiful location. Plenty of hot water. Plowed out quickly following snow!! Lightning in room. Second visit, roimsvreslky need brighter lights.
The free breakfast was excellent, and the restaurant the night before was extremely accommodating for dinner when we didn't have a reservation. The restaurant staff and the food were excellent. The room was poorly decorated in 1950's decor with a very unpleasant musty odor. Only 5 tv channels, The heat did not work. The temperature never got above 60 degrees all night long. Not worth the price we paid.
Clean - the room was very clean. People - staff were all wonderful. Location - good base point to go out an explore. Food - the restaurant was excellent. Was not expecting the road to have so much traffic. There are 3 buildings - one has the pool and the trade off is you have to cross the road to get to the restaurant. Not a big deal, just wasn't expecting that.
Our second visit to 1896. Staff pleasant and attentive to details. We chose the package with wine included. A bottle is delivered on your arrival. Nice touch after the drive. The Pub has a wonderful Chef and ambience! Great breakfast included. No.