Pros: Process was easy from beginning to end. Pick-up was quick and the people at the Clifton Park location were very helpful. I called with some questions after picking up and they were very flexible with changing coverage options. Great experience with Enterprise.
Oct 24 2016
Pros: everything was super good, good deal, good price, excellent care. I recommend it
Cons: Kayak lied about the total cost of the rental and I was charged triple the amount my confirmation stated I would be charged. I am fighting the charge but so far Kayak has said they do not initiate charges - which is odd as I entered my card information into their website. I certainly will not be paying the amount charged nor will I EVER use Kayak again for anything. I thought is was odd that I could not use my AMEX to pay for my transaction, as AMEX has excellent fraud protection for its customers, which lead me to believe the transaction would be shady. I should have gone with my gut. If you are reading this, get off this website and book somewhere else.