Best Western PLUS Philadelphia Bensalem Hotel

Pros: Cleaning staff did a great job! Bartender was pleasant!

Cons: The front desk staff wasn't very pleasant, no travel brochures, the staff chose not to fix the leaky ac in the room for 2 days and didn't offer any solutions except maybe the maintenance man ...

Pros: Bed was comfortable

Cons: Was nothing like pictures on the web and was priced higher then quoted

Pros: The price, proximity to Sesame Place. I didn't mind traveling 17 minutes for the price we got.

Cons: There was a problem with the 3rd room I booked. My reservation was cancelled, and the receptionist never answered my question why she cancelled my reservation that morning. The tile floor outside the...

Pros: The place itself was very clean. Most of the staff was very nice and accommodating. The beds were very comfortable. Inside pool and hot tub very clean. Maintanece man was very nice along with the girl...

Cons: The check in girl never smiled. Toilet kept clogging. Cooked breakfast was not available until 8-830. Booked threw booking.com I believe was given a price once we got there to check in was charged ...

Cons: The toilet in the bathroom plugged up and overflowed. When we asked for towels, they brought rags to clean the floor, but no towels to replace what we had already used to clean up. The inner door handle to the room fell off. Staff seemed unconcerned.

Cons: Pool area, cleanliness of hallways poor