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Best Western PLUS Philadelphia Bensalem Hotel

3499 Street Road, Bensalem Township, PA 19020, United States

+1 215 638 1500

$97+

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Hotels / United States / Pennsylvania / Bensalem Township

Best Western PLUS Philadelphia Bensalem Hotel - Bensalem Township - Building

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Best Western PLUS Philadelphia Bensalem Hotel - Bensalem Township - Bedroom

Best Western PLUS Philadelphia Bensalem Hotel - Bensalem Township - Bar

Best Western PLUS Philadelphia Bensalem Hotel - Bensalem Township - Pool

Provided by ICE Portal

Overall guest ratings

7.4/10 Good

Based on 599 reviews

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Review highlights

Location

9.0
Service

7.8
Breakfast

7.3
Amenities

4.7

Good to know

Friendly service

Nearby

About

Nestled in the foothills of beautiful Bucks County, the BEST WESTERN PLUS Philadelphia Bensalem Hotel offers exceptional service and outstanding amenities to Bucks County visitors. We are located close to Sesame Place®, Parx Casino and Philadelphia Mills® Mall. Corporate guests love the easy access to I-276, I-95, US-1 and being only 20 miles from downtown Philadelphia. Having free Wi-Fi access, 24-hour business center and flexible meeting rooms makes doing business on the road a pleasure. Our hotel offers a complimentary full breakfast to all of our guests as well as our new restaurant and lounge Ben's BBQ & Beer that is open for lunch and dinner. After a long day, you can relax in our 10 person salt water hot tub and enjoy our indoor pool thereafter. Our custom catering adds a bit of flair to any meeting in Bucks County. Families know our Bensalem, PA hotel's location means less travel time and more time for fun. Flyers Skate Zone® is nearby as well as Sesame Place®, Peddler's Village and the Philadelphia Mills® Outlets. Kids love the Please Touch Museum® and the Philadelphia Zoo. Don't miss the chance to bring history to life with a trip to Independence Hall in downtown Philadelphia. Our hotel's guests can spend the day experiencing the best of Philadelphia and Bucks County when you allow our Bensalem, PA hotel's staff to serve you. Book your stay today!

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Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
ATM on-site
Business center
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
Restaurant
Bar/Lounge
Air-conditioned
24 hour front desk
Safe
Non-smoking rooms available
Laundry facilities
Child pool
Free parking

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 599 reviews

Location

9.0 "Terrific location."
Service

7.8 "Good service."
Breakfast

7.3 "Good breakfast."
Cleanliness

5.6 "Average cleanliness."
Pool

5.5 "Pool is mediocre."
Amenities

4.7 "Bad amenities."
WiFi

4.0 "Internet is poor."
Vibe

3.8 "Vibe wasn't good."

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Overall Rating

Based on 203 reviews

Location

8.6 "Location is great."
Service

7.5 "Good service."

8.3 "83% found the staff to be very friendly."
Breakfast

7.2 "Good breakfast."
Comfort

6.0 "Average comfort."
Cleanliness

6.0 "Average cleanliness."

5.8 "Only 58% said rooms were clean enough."
Room

5.3 "Rooms are ok."

5.8 "Only 58% said rooms were clean enough."
Amenities

4.8 "Bad amenities."

4.8 "52% thought the building wasn't nice."
Vibe

3.3 "Vibe wasn't good."

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Overall Rating

Based on 269 reviews

Location

9.1 "Terrific location."
Breakfast

7.5 "Good breakfast."
Service

7.4 "Good service."

8.5 "85% found the staff to be very friendly."
Pool

5.4 "Pool is mediocre."
Cleanliness

5.1 "Average cleanliness."

6.2 "62% thought the cleanliness of the hotel was average."
Room

4.8 "Rooms are not good."

4.9 "51% said rooms were dirty."

0.8 "92% thought they were poorly maintained."

1.2 "88% complained about the bathroom."
Amenities

4.1 "Bad amenities."

4.2 "58% thought the building wasn't nice."
WiFi

3.8 "Internet is poor."

3.4 "66% said the wifi quality was bad."
Vibe

3.7 "Vibe wasn't good."

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Overall Rating

Based on 53 reviews

Service

7.4 "Good service."

8.3 "83% found the staff to be very friendly."
Cleanliness

5.1 "Average cleanliness."
Room

4.9 "Rooms are not good."

4.7 "53% said rooms were dirty."
Amenities

4.6 "Bad amenities."

4.6 "54% thought the building wasn't nice."

Overall Rating

Based on 71 reviews

Service

7.9 "Good service."
Breakfast

7.3 "Good breakfast."
Comfort

5.9 "Average comfort."
Cleanliness

5.2 "Average cleanliness."
Room

5.0 "Rooms are ok."

1.6 "84% complained about the bathroom."

4.9 "51% said rooms were dirty."

Good to know

"Friendly service"

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Recent Reviews

All reviews
Positive
Neutral
Negative

8.8

review from

The room was pretty clean as was the hotel itself. Perfect for a one night stay with our two young boys for our trip to Sesame Place The pool was under construction which wasn't stated when I booked the hotel so my kids were a little bummed. Additionally my shower was dirty and the fridge wasn't emptied after the last guest, there was an egg in the fridge when we got there

Reviewed Jul 2015
7.7

review from

We booked 2rooms only they had us only registered for 1 , we had to take a smoking room because that is all they had. The woman at the front desk went up and sprayed it before we went in and help me carry my bags..

Reviewed Jun 2015
9.1

review from

Nice Staff, very helpful. Great Breakfast, lots of Choices and plenty of everything. Rooms and Breakfast/Bar areas clean and well maintained even though the breakfast rush. Beds comfortable. Had a very nice time. Had a small problem with needing an extra pillow. A new staff member said it would cost me $50. I talked to another lady and she checked on it and discovered the new staff member had looked up the price for taking the pillow instead of just requesting one for the night from housekeeping. I received a pillow without charge soon after. It would have been nice to have the staff a little bit better informed.

Reviewed Jun 2015
4.2

review from

Adequate complimentary breakfast, hot coffee throughout the day, plenty of free papers. Most of the hotel undergoing rebuilding, room was shabby and should have been redone before courtyard. Most outlets in room were in lamp bases, bulbs flickered while light was off, and frige/microwave stand swayed alarmingly, like furniture you buy for a dorm room.

Reviewed Oct 2014
6.2

review from

Was formally a Holiday Inn and is in the middle of remodeling.I stayed here when it was a Holiday Inn and they are making improvements but still do not have it all together, Breakfest bar was good but the room although updated appears warn. My TV remote did not work and the channels were limited. It was quiet but that was because no one was there!

Reviewed Oct 2014
2.0

review from

Nothing. Hotel smells of smoke and mold. Bed linens were dirty on arrival. Sofa bed was broken and my older daughter fell through it the first night. The hotel is seemingly under construction with trash, trucks and dirt everywhere yet we never saw anyone working. Staff was rude. Breakfast was terrible. You get what you pay for I guess.

Reviewed Aug 2014

8.8

review from

The room was pretty clean as was the hotel itself. Perfect for a one night stay with our two young boys for our trip to Sesame Place The pool was under construction which wasn't stated when I booked the hotel so my kids were a little bummed. Additionally my shower was dirty and the fridge wasn't emptied after the last guest, there was an egg in the fridge when we got there

Reviewed Jul 2015
9.1

review from

Nice Staff, very helpful. Great Breakfast, lots of Choices and plenty of everything. Rooms and Breakfast/Bar areas clean and well maintained even though the breakfast rush. Beds comfortable. Had a very nice time. Had a small problem with needing an extra pillow. A new staff member said it would cost me $50. I talked to another lady and she checked on it and discovered the new staff member had looked up the price for taking the pillow instead of just requesting one for the night from housekeeping. I received a pillow without charge soon after. It would have been nice to have the staff a little bit better informed.

Reviewed Jun 2015

7.7

review from

We booked 2rooms only they had us only registered for 1 , we had to take a smoking room because that is all they had. The woman at the front desk went up and sprayed it before we went in and help me carry my bags..

Reviewed Jun 2015

4.2

review from

Adequate complimentary breakfast, hot coffee throughout the day, plenty of free papers. Most of the hotel undergoing rebuilding, room was shabby and should have been redone before courtyard. Most outlets in room were in lamp bases, bulbs flickered while light was off, and frige/microwave stand swayed alarmingly, like furniture you buy for a dorm room.

Reviewed Oct 2014
6.2

review from

Was formally a Holiday Inn and is in the middle of remodeling.I stayed here when it was a Holiday Inn and they are making improvements but still do not have it all together, Breakfest bar was good but the room although updated appears warn. My TV remote did not work and the channels were limited. It was quiet but that was because no one was there!

Reviewed Oct 2014
2.0

review from

Nothing. Hotel smells of smoke and mold. Bed linens were dirty on arrival. Sofa bed was broken and my older daughter fell through it the first night. The hotel is seemingly under construction with trash, trucks and dirt everywhere yet we never saw anyone working. Staff was rude. Breakfast was terrible. You get what you pay for I guess.

Reviewed Aug 2014

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