Pick-up location | Bensalem Township |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 3 |
Airport locations | 0 |
Popular agencies | Avis, Budget, Enterprise |
Economy | $33/day |
Compact | $33/day |
Intermediate | $35/day |
Standard | $44/day |
Full-size | $38/day |
Premium | $54/day |
Luxury | $64/day |
Intermediate SUV | $49/day |
Standard SUV | $53/day |
Supplier choice | $72/day |
One location in Bensalem Township
4 locations in Bensalem Township
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Reviews
2.0 Poor
Sep 2020
Pros:
Not at all. Enterprise Rental representatives were rude and obnoxious. Complete lack of customer focus.Cons:
Customer friendly10.0 Wonderful
Sep 2020
Pros:
Yes, the staff was very friendly8.4 Very good
Jul 2020
Pros:
Staff friendly and courteous.Cons:
It’s can get very busy, make sure cars a properly maintained. The horn on brand new vehicle did not work. Other then that everything went well.10.0 Wonderful
May 2020
Pros:
Service was great. The staff was very accomodating, professional and friendly.8.0 Very good
Oct 2019
Pros:
The process relatively easy and quickCons:
The tires were under inflated6.0 Okay
Oct 2019
Cons:
Customer service during pick-upOne location in Bensalem Township
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5.2 Fair
Aug 2020
Pros:
The staff was really friendly and helpfulCons:
The car was not clean properly10.0 Wonderful
Nov 2018
Pros:
Everybody was so polite2.0 Poor
Oct 2017
Cons:
I made the reservation online and got a call from the company(voicemail) that they might not have car I reserved so when i get there to pick up my car they will charge me the difference of any car they have available!!!!!!!!!!!! Why not provide that information online so that the customer can chose if they want to gamble. Good thing Enterprise don’t do that.4.0 Mediocre
Aug 2017
Cons:
Half hour delay returning shouldnt be steep penalty. Blah10.0 Wonderful
Aug 2017
Pros:
Friendly service and they offered the best price around. When the AAA discount wasn't available he offered even a better discount. I would recommend this company.4.0 Mediocre
Aug 2017
Pros:
the check out was fast.Cons:
when I put in a early reservation, I want to get the car size I ask for, this did not happen3 locations in Bensalem Township
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10.0 Wonderful
Jan 2020
Pros:
Yes2.0 Poor
Apr 2019
Pros:
CleanlinessCons:
If i wasn't lied to..it would of been better. The employee Amanda gave me the wrong info then lied about it i guess so she wouldn't look bad to her supervisor. To have her lie straight out knowing full well what she said was just sad and disgusted me. It really gave me a bad taste in my mouth. A realshame6.0 Okay
Oct 2016
Cons:
The car interior and exterior was not very clean. I expect a rental to be delivered as a new car. Clean inside and run through some sort of car wash would have been nice.10.0 Wonderful
Oct 2016
Pros:
Great dealOne location in Bensalem Township
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10.0 Wonderful
Jun 2021
Pros:
Everyone was great, especially Teddy.2.0 Poor
Aug 2020
Pros:
They weren’t openCons:
Everything10.0 Wonderful
Jul 2020
Pros:
the young lady & the NY Giants masked man represent themselves well, and so Payless & Kayak - really worthy of strong confidence, excellent service, great engagementCons:
for me nothing, the location is great too2.8 Poor
Jun 2020
Pros:
customer service call backCons:
they didnt have vehicles after i made a reservation2.0 Poor
Oct 2019
Pros:
No, the man that picked up the phone was really rude, and not very helpful.Cons:
Customer service could’ve been a lot better, upon phone calls I was stranded thanks to AVIS. car rental.2.0 Poor
Aug 2018
Pros:
Teddy who worked with us was a kind man, but there wasn't much that he could do to repair the situation.Cons:
We have had the most awful Payless experience. After waiting with our infant and toddler by the side of the road for more than half an hour for a Payless shuttle from the airport to the rental place, the only two cars in our category reeked of cigarette smoke. We were forced to rent one of these. We felt sick every time we had to drive in the car. Then, the Payless shuttle driver on the way back to the airport insisted that we had to check in at Terminal C even though we twice told him our flight was from terminal F. This was a lie. So we were forced to walk outside the airport from terminal C to F, a 15 minute walk, carrying our children and our carry on bags. A complete disappointment from beginning to end.