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The warm hospitality, the location in front of the lake, and the staff who were the owners of the hotel made my trip to Interlaken unforgetable!!!
The location, right next to the boat quai and bus stop. The hotel's decor and atmosphere, which I felt to be old and boring. The lady owner's dry and rude demeanor, which made me feel not welcome. The way this lady speaks to customers totally offsets the very good efforts and courtesy of her son, who was very nice.
Awesome both scenary and cuisine.
excellent staff, great location and most amazing views room furniture quality can improve but otherwise it was very clean
Everything - view, staff, breakfasts, proximity to bus line, which takes you dfrectly to train station.
Situated on a lake with beautiful views. Service and cleanliness were fine. Room layout rediculous. TV facing bed, but no headboard, so impossible to watch TV, or read, or anything except lay flat. Bed backed on to empty bookshelves. Also lousy selection of TV channels. Only English channel was CNN, why no BBC?
Location (great view, lake & mountain) small bathroom & tv, few choice of breakfast but have microwave oven for heating up the cold meat
The stunning view of the lake and the surrounding mountains makes this hotel one of the best in interlaken. The staff was extremely cheerful and helpful. Lot of information was given by the staff to the guests. Washrooms were very small. There are no proper restaurants nearby and everything seems to close by 7 PM.
A nice friendly hotel, no pretentions, no frills. Beds could be better, as with wifi, could contact to hotel wifi network but no internet access.
The hotel is right on Lake Brienz, and the sunrise over the lake is beautiful. The hotel's quality is very good, especially when you consider it's one of the cheapest hotels in Interlaken: the rooms are comfortable, the bathrooms clean, and the breakfast tasty (posh Swiss proper cheese). The internet wasn't working, but the proprietor offered me the use of her office computer if I needed it. Perfect customer service!
Excellent location, next to the lake. Very helpful staff. Next to a bus-stop with free bus service. It would help to have free wired internet in each room. Also early start for breakfast.
Location in front of the lake No Internet Aceese in the room
the view is the best no thing
Beautiful location on the Brinz lake (we stayed in a room with lake view and balcony). Interlaken minutes away if driving or bus. The bed was extremely soft even caused backache. No fridge in the room (however ask the staff and use some restaurant's fridge downstairs).
Excellent location on the water. All the staff were super helpfull. Restaurant was unexpectedly nice, good breakfast included.