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Some of the equipment in the gym was broken. I also found that some of the reception staff (only) could have been more friendly. The staff in the restaurants and cafes and cleaning service were exceptionally friendly.
We stayed for 5 nights in the Suite with ocean view and it was excellent!! Price was good too as the more days you stay the price per night goes down. Great view, big balcony, big and comfortable bed, nice kitchen with everything needed to cook full meals, maid cleaned all dishes every morning, new and modern, very comfortable room, will definitely return. Sauna was broken the entire stay, outdoor pool was ok but left much to be desired, eggs at breakfast were horrible (but the fresh squeezed Orange Juice was absolutely delicious)
the views, the room, the restaurant and the food
Lovely ground floor suite - nice people - great breakfast and good service. A place with feel good appeal. -/-
Great Hotel, modern design, beautiful setting overlooking the sea and great spa with a choice of many treatments. What more to ask for?
Excellent location and excellent release, complete peace and romance.
I liked very much the design of this hotel; very nice employees, very good dinner; rooms are very pretty styled as is the whole hotel; beautiful views to the oceans; very good breakfast, WiFi was available for free, also free parking opportunities everything was great
Restaurant food and staff. Inside swiming pool.
The location was fantastic and the staff very attentive. I would recommended it to any of my friends.
very relaxing nothing
location reception area was nice but ovearall the hotel bedrooms could do with a makeover, they are very basic for the money.
Air con, pool, breakfast Uncomfortable beds, rooms outdated and shabby, not really 4star in my opinion and very expensive for what you get, though I realise it's high season
Excellent low season value, beautiful hotel & convenient spot. Best breakfast ever. They forgot my wake up call the last night.
Location Bed is too firm
The ambiance in the hotel is very nice. The price was excellent and the staff was very helpful. Nice fitness area and pools. Tha I had to pay to use the fitness room.
I liked the comfort, the good location, its fine breakfast, free Internet and indoors swimming pool No complaints whatsoever.
Large, quiet room, close to town, shopping and restaurants. Very good buffet breakfast each morning and happy hour in the bar every evening. The beach club was also great.
Very nice facilities, Staff friendly and accommodations were very comfortable. The Wifi was awful!
The room and the bed were comfortable once we had a second armchair. There was a good range of television channels for non-Portuguese speakers. The shower was good.Good fresh fruit at breakfast most days. The wardrobe smelt (of stale tobacco?) so that all our clothes needed washing once home. We had asked for a room with a pleasant view, our balcony was in a corner looking towards hotel buildings. The information about golf courses was confused and varied according to the member of staff on duty.
The location was good -- close to city center and bus station for day trips. The room was a good size. The bathroom was very small and it was not very clean.
Our room was located far away from central part of hotel with more 10 other rooms. It took us about 10-15 minutes to get to breakfast or reception. This was very, very uncomfortable. Beach was same about 10-15 min .. Room design was far from 4 starts hotel , i would say 3 stars.. very simple. Room was cleaned only at 16:00 .. to conclude , the hotel was very far from expectations we had...
Very picturesque, clean, quiet and easily accessible (not loads of steps and long corridors to content with). Reception staff were very friendly and helpful and took us personally to our room when we checked in rather than just wave us in the general direction which was a nice touch. It was a nice start to the day to eat breakfast on the leafy veranda by the pool in the sun before wondering down to the D'Ana beach which was a 10 minute walk and was absolutely gorgous. The complex seemed very well maintained and our room was always very clean when we returned from the beach each evening. Waiting staff in the morning could be slow to clear the tables and it was not busy during the period we stayed there. Also, on occasions, some of the breakfast would be gone and not replenished even though there was still another 30 mins of breakfast and staff could be difficult to find to address this.
I like very nice designed rooms and very good breakfast bufet The staff of hotel deklare about Wi-fi internet, but it didn,t work often.
very good size studio villa, excellent breakfast, near the town and beaches.
the "indoor swimming pool" is actually an outdoor pool with some sort of cover over the water... you can't use it in cool weather as you would expect from a proper indoor pool
Excellent breakfast even with champagne. Indoor heated pool when cold. Very friendly staff. Slightly far away from the town, about 20 minutes walking. To get to the very small beach you have to clamber the stairways.
Loveley place to have a relaxing holiday Clotch to wipe the bench would be appriciated in kitchen
Good position, near to Lagos center and the beaches. Nice atmosphere, swimming-pools, good breakfast-buffet.
in a quite area and located close to beautiful beaches
Pleasant environment with nice grounds and and pools. Within walking distance of restaurants in old town.Good breakfast selection and facilities.
The hotel was modern, very clean, friendly staff, quiet with a panoramic view of the atlantic. The apartment that we stayed in was spacious and house keeping was on a daily basis.
Wonderful location, secure parking, very helpful staff, beautiful town, warm sea, amazing country. No complaints this is a very good place to stay, but information in the room about the microwave, Wifi and Aircon would have been useful.
Staff were very welcoming. We received excellent customer care. The apartment was fitted out simply but high spec and grounds beautifully maintained. Internet access was useful. Sandy beach was a pleasant 20 minute walk away but we didn't mind this. The only food available was lunch time snacks from the bar and very limited choice.
Peace and quiet !
Spacious room, very quiet, pleasant. A little bit far from the beach, you've to walk for 15 mins to get to praia da luz.
We enjoyed a comfortable studio apartment with balcony and sea view for three days in Luz. The hotel has a very nice pool. Although the hotel is close to the sea, it's a 15 minute walk to the nearest sandy beach. I don't think that driving to the beach in Luz is an option due to restricted parking near the beach.
Staff were very helpful and hotel enjoys a laid back atmosphere. Decor is modern and welcoming.There's a nice walk to Burgao from the hotel, which we stumbled across and would recommend. Only a microwave, fridge and 2 hobs in kitchen, so not really the self catering option we'd expected. An oven/grill, toaster and more utensils would have been helpful. But, all in all, a spacious room for 2 people.
We had a nice room with ocean view!! The hotel facilities are very good, and since the hotel is small, it is very quiet and relaxing. It is not on the centre of the Praia da Luz village, so if you wan't to go to the beach, bars and restaurants you need to do a 15-20 min walk, so, if you have young children you may need to rent a car/taxi....
the room and the view
It's not a five star hotel but for 50€/night, it's worth it because it's well located with a beautiful view on the seaside. The persons at the reception are also very pleasant, the man gave us an excellent fish restaurant address. Ask for it !
perfect location, calm site, sea view, cleanness, friendly staff, good value for money. poor internet access.
Perfect location close to beautiful beaches. A perfect hotel for budget traveling and for people who don´t mind a 15 minutes walk into town. Rooms were basic, but new, clean and comfortable!
very good lokation, - near the ocean :) very beutiful.
The service was really nice. I left some staff in the wardrobe and it was no problem for them to send it me back via post.
Great location and nice, very helpful personnel. Warm bread rolls at the breakfast. The hotel has the potential to become a good hotel. However, it does not succeed in it. there are little things, which could improve the whole picture substantially: such as: some fresh fruit at breakfast, cleaner area around the pool, more drinks at the bar, ashtrays.... details... but according to the price, you cannot expect a lot.
Very close to Praia da Ana, Praia do Camillo and an easy walk into town. Great value for the money. WIFI was horrible.
The pool, proximity to the beach
The hotel is very close to a nice beach Just the poor quality in general, poor pool, poor rooms, poor service people, poor breakfast,,, all is poor...The staff is not friendly, we had a problem with our room because we couldn´t locked the terrace´s door, wich was very accesible from the street. When we tried to change the room they told us that we could wait until the next day to get another room (and if that night someone broke into our room, they wouldn´t be responsible for anything, of course) or go to a room with NO AIR CONDITIONER!! They were not empathetic at all, the door was broken since a long time ago but they haven´t fixed it yet. The rooms and bathrooms were very old, the breakfast was very poor and in general they didn´t treat us well. I wouldn´t recomend this hotel
The hotel room clean . Great value for money. The pillow was very bad .
fantastic location and views
A fantastic view and a great terrace. Nicely decorated with new and modern furniture. That the hotel rooms seem to have severe problems with mould in the rooms. The room stank when we arrived and the moist dripped from the ceiling. When we had aired it out (why couldn't the staff do that before we arrived??) it became slightly better in the room but the bathroom was the same. It became better when we turned off the ac.
Good breakfast. Maybe a 5-10 minute walk to the beach. Probably a 20-25 minute walk to the other side of town to access the marina and most of the restaurants in town. Rooms had a relaxing marine color scheme. Patio was great to enjoy a snack of wine/cheese in the afternoon. Good value overall. Our room had been heavily smoked in prior to our arrival (probably for years). We had to leave the patio door open for hours to make it breathable. Landscaping photos on website don't show adjacent rocky terrain around hotel oasis.
Ideally located intimate hotel in the real south-western edge of Europe, beautiful cliffs and a direct descent to the beach, which is unique in this area. Unfortunately the tiles in the bathroom should be refreshed!
Proximity to the sea. Big balcony with seaview. No free wifi. No elevator.
View from the room was absolutely breath-taking. The staff were very friendly and helpful. The spa was not operational at the time
it's a friendly hotel, in a great spot! good taste on design and very relaxing!
Great views, nice breakfast, staff helpful, had a "boutique feel" Did not refill bathroom soaps from 1 day to next, internet not free, pretty expensive
The back patio area was quite elegent and relaxing offering wonderful views of the ocean. The staff was friendly and the breakfast enjoyable. This hotel provides easy access to the beach and the Castle. Surfing is also nearby. However, there is not much else in this town. The hotel is overpriced because there are so few in this town. The entry way and parking are difficult to find. Our room overlooked an abandoned building across the street.
Relaxed atmosphere, staff were extremely friendly and helpful, room was good size as was the bed (not the case everywhere we've stayed!). For us this was an excellent location, close to lots of different beaches and other towns to visit.
Fantastic breakfast, very quiet out of season and pool/loungers wonderful. Right near the beautiful beach and rooms with a sea view well worth the extra cost (rooms at the back were really unappealing). The indoor pool cost extra, the decor (the pictures) in the main lobby were odd & unattractive (I did not like the 'fashion' theme). The spa/indoor pool was ok in design/atmosphere but not lovely and very small for number of potential guests to use it.
I liked the modern design. All of the help were very polite and friendly. The rooms were every bit up to my satisfaction
The hotel staff was really nice and helpful. The hotel is new, but a little bit hard to find even with a gps. Had nice dinner, not expensive, buffet, had good choice. Sound isolation is yet to improve, very slow internet in the public area, no wifi in the rooms.
Clean, commy, friendly staff, great location, excellent value for money. attentative to detail. Fantastic weekend break
nice modern hotel with splendid swimming pool, close from beach, big room slow internet even we paid for this
The pool area was like paradise, maia praia was just a few minutes walk away, good location to the town, drinks and food were very reasonable, ample parking, and the hotel itself is very stylish!
the hotel was bright modern and very clean. we were in room 2066. it was above the kitchens . it was impossible to sleep befor midnight when the noise stopped. if i had been staying longer i would have asked to be moved.
Very nice swimming pool They charged 7.50 euros extra for the room service (we ordered a tosta mixta of 5.50 euros) by mistake. They forgot to make the room, and when we got to the room at 8pm we had to tell and they didn´t like it at all because it was too late. Poor service. 10 min far from the beach.
its nearnest to the sea.pool area very clean and steps made accessto pool very easy for everyone. did not like the foyer too large and bare.
Hotel very modern, newly built. Lovely grounds. Very suitable for families although great for couples too. Strawberry daiquiri in the bar the best in the world. Also spa therapists are very professional.
Our room was lovely very contemporary with a sea view.The staff were very accommodating when we had a problem with breakfast and it was soon resolved. Not much to do outside of the resort, but all very good for families.
we were in a sea beach appartment and could walk straight out of our pattio doors and were right .... i mean right on to the beach. very very romantic i didnt like leaving ........
Mainly the location of the Beach Rooms and the hotel design very well in harmony with the local nature.
The atmosphere of the resort is wonderfully relaxing - probably because we went in the off season - but still lovely. Can't say what we liked the best as everything was first class - the room, the view, the food, the staff!! The only thing that we did not like was that we only stayed one night.
The hotel was quiet and the atmosphere was relaxing, which is what I wanted Yes,As Dunas. The food was poor; the menu was 'cleverly' misleading with children's meal prices to the fore misleadingly on the menu. And the bill was seriously overcharging me (charge for full bottle of wine instead of 2 glasses). I didn't find the manager very sympatico and we never went there again. There were so few other diners on the Saturday night we arrived, I guess others had been put off too.
The location to one of the more beautiful beaches in Portugal n/a
location / cleanliness Breakfast - the worst Coffee i have ever drunk !
Stylish place to stay. I think it was a bit overpriced in comparison with other hotels in Portugal. There are plenty of cheaper places to stay in Sagres.
The breakfast left a lot to be desired
Lovely breakfast, comfortable clean rooms, large bathroom great location for beach and great restaurants, fantastic resort for romance holiday.
Modern rooms which were extremely clean. Breakfast was excellent. Staff was very informative and friendly. Location was convenient to view beaches and fortress. Limited night life/dining within walking distance.
The staff were brilliant especially the housekeeping staff. The bed was the biggest bed I have ever seen!
the staff were friendly and helpful and the place was newly refurbished and clean for what it was (very simple) the room was expensive, but then there was a "sea view"
a lovely garden and warm welcome
Location, view, friendly stuff, if not too efficient the sync was stuck.
Clean, comfortable, very helpful staff, wonderful breakfast, loved the heated swimming pool as the weather was cool. Good situation, room overlooking the harbour, within walking distance of the old town. Nothing we didn't like.
location is excellent for town car parking arrangements were a bit difficult
Clean, comfortable rooms and excellent staff. Great breakfast. No
The hotel was reasonable and the room decent, offered a good breakfast and free internet, and was close to the town.
The hotel was very clean, the staff very helpful.
food and cleanliness,helpful staff faces busy road and market on saturday which was very noisy at 5am
Location and facilities excellent. Breakfast fresh & varied
Friendly staff. Good selection of breakfast foods. Cleanliness and facilities were really good.
This was our third time staying in the Hotel this year. It is very convenient to the town, restaurants and a short walk to the beach. The staff are very friendly even providing a breakfast before a 0315 departure.The front rooms have a small balcony from where you can view the boats entering and leaving the Marina. None
The manager offered us a room in their other hotel, Dom Manuel, for the same price as Villa d Dinis. It was beautiful. Tiles, wood, Grecian swimming pool, large curved room with a balcony and sea plus pool views. 7 mins walk to the centre, 3 mins drive to Praia Donna Ana. Very helpful staff.It was the best hotel we had in Portugal and a superb bargain. There seemed to be only one other room taken so it was extremely quiet. We found this everywhere we went in the Algarve in mid-November. A fabulous time to visit Portugal. We practically had the beaches to ourselves and it was still warm enough to swim everyday (although we are hardy Kiwis). Only downside was that there was no hot water in our room and the toilet kept running. If we had of told the manager before we left we're sure he would have sorted it out for us though. Would definitely stay there again.
Very helpful staff, good interesting layout. Position excellent. Good standard of interesting guests. Interesting garden plants. Lemons, oranges and flowers. No grill - I like to cook. No extractor in the toilet. Heated pool would be a bonus. Freezer not cold enough for lollipops
Staff extremely helpful and friendly. We would highly recommend it to others travelling to Lagos. Everything was clean and homey.
The staff was very friendly and helpful, he even offered to drive us to the bus station. The rooms were clean and the hotel is cute and charming.
The hotel employees were all extremely friendly and helpful. Very good rooms, which are very roomy and well equipped. Nice pool and nice garden. Coffee and tea should be made available in the rooms.
The owner and his staff were extremely helpful and we were given a choice of apartment at no extra cost. Safety deposit boxes were also free. All round it was great value for money.It is in a peaceful residential setting but only 5 minutes from the beach and 15 minutes to the town centre. We will certainly return here again in the future. Everything was perfect for our needs.
calm atmosphere, no overcrowding, very pretty place having to walk for 15 mins to get breakfast we only did this one morning, then brought in breakfast from the local shop each morning
Friendly and accomodating staff , well situated quiet area but close too amenities well designed No12 was fabulous Mix up about airport pick up - to do with car company not them.
The relaxing environment and very friendly staff along with the lovely surroundings.
The receptionist Rita was very welcoming & helpful . The location is very pleasant ,ideal for pleasant walks & near beach. It was also good to have internet access.
The restaurant and the staff The pool and gym are practically in a dungeon and are only accessible by 1 lift, The hotel in general has a very strange layout. The apartments with the city view do not get much sunlight and are consequently cold. It was very quiet in October midterm break
large airy modern room, not so far from a good supermarket, a nice beach and the city center, great gym (although you must have the necessary clothes and all), well equipped room (despite the cooker which is rubbish) cleaning ladies talked loudly in the corridors, windy in certain areas around the pool, staff not as friendly as you'd hope, useless cooker, the walls are a bit thin and if you're unlucky with your neighbors you won't have a great time...
The pool is very nice. The room is large and comfortable. The staff was very rushed to check us in and then basically provide minimal service. We were put in a room on the bottom floor of the hotel despite the fact that there appeared to be several vacant rooms on the upper floors. The hotel staff did not provide us with any information regarding telephone services/costs, internet, hotel services and amenities, etc. when we checked in. This information would have been useful.
It was a winter break so the indoor pool, jacuzzi etc were wonderful. Our free upgrade to a one bed apartment was much appreciated. The kitchen was very well equipped. All the staff were friendly and very helpful, providing lots of local information. The beds were also very comfortable. The sofa was uncomfortable. The noise from the tiled corridors and banging doors was acceptable because the hotel was not full, but in summer this might be more of a problem. The level of lighting was too dim, it was difficult to read after dark.
Receptionist very pleasant and helpfull. Good quality hotel. Hard to find by car as google map poor and no signage from town
Staff were very helpful. We enjoyed the location of the Hotel - close to beaches and not too far from the city centre. We preferred to stay away from the bustle of the Centre, yet be able to walk there. The Hotel is also on the bus and coach routes. We had booked here because the Hotel had an Irish Bar, and good Restuarant. However both were closed the two weeks we were there.
Easy to find. Spacious, modern apt. Type rooms,w/bedroom, living room, and galley kitchenette, large bathroom. Lovely setting, convenient walking location to old towne and beach areas. Rooms appeared newly refurbished
Good location near - town center and beach, good price in the end of season. I received birthday greeting from hotel manager :) - hotel cares about clients. Bedroom small, but room and balcony normal size.
The location of the hotel was very good - close to Lagos main beach (approx 10 minutes walk) and also close to the old city (approx 10 minutes walk). Our superior family room (in the center part of the building) was very spacious and kitchen well-equipped and had view over the garden pools and a peace of ocean was visible also. The hotel has also inside pool, but keep in mind to buy a cap for that before your trip or you can buy it from where - when it costs almost 10 EUR. Bathtroom welcoming equipments (shampoo, shower gel and body milk) were also very nice and convinient after arriving if you have forgot to bring something. Two things i didnt like. First - one lady at reception, who had vey quickly strange excuses why she didnt put us to upgraded room although lady, whom i was changing e-mails, promised that (because we stayed quite a long and it wasn't summer season anymore). All other employees were very nice. And secondly - the internet, which i bought, was not working properly. I was lucky, because i bought only 2 hours instead of whole week and in the same time not lucky even to use it all, because it was working only in the balcony, not even in the living room on the 4 floor. Still, overall very good apartement hotel and roof terracee with reclining chairs is just super!
VillaDoris Suites were fantastic. We were so close to the beach and the apartment was lovely. Very new and clean with a great view.
The apartment was modern and had great views very spacious as well
The room was excellent. Spacious, modern, very clean and good kitchen. Nice balcony and very good access to D'Ana beach. There was no onsite reception but the staff was very nice. The biggest drawback is the fact that the building is at the outskirts of town and it is a bit of a lonely walk home if you go to town for dinner or shopping at night.
VillaDoris was situated immediately by one of the most gorgeous beachs in Lagos. VillaDoris was not a hotel like we were expecting. They were serviced apartments, whose reception desk was a good 5min walk away. There wasn't much atmosphere at the suites, however they were lovely and well maintained.
Very comfortable, spacious room and bathroom. Well equipped. About 10 to 15mins walk to the city centre and beautiful beaches nearby. Less than 5mins walk.
Very pleasant environment and a beautiful view, especially if you pick a sea side room. Also, the kitchen was very well equiped.
The pool was really nice. The location was great too, a few meteres from the beach. Our room was pretty standard for the amount of money we paid, it was quite soul-less and there were some ants too. We only ate at the hotel once and it was pretty bad as it had been sitting there for several hours already when we got there and they still charged us the full price.
situation clean. it must be during the morning, it's not good to find cleaning room at 14 or 15 pm
Very comfortable, lovely view and good to have swimming pool so close although not really swimming weather end October. Would certainly need a car as very little within easy walking distance.
Cleanliness, location, great view
Excellent location and views, stillness and peace, facilities. Very good place for children. It should have room / apartment service (4*). Spanish TV channels not avaliable.
The villas were very nice and comfortable, the pool was beautiful, and the one receptionist we dealt with was extremely helpful and friendly.
Great location for a beach holiday, great view, many thanks
Location and access to Porto Mos Beach were great and views were excellent (we had superior room with sea view). Ample space in the a apartment for a family of 4. Good house cleaning staff. Good price. Nice pool area (although pool too cold to swim); we used the indoor pool. Small kitchen enabled us to prepare some of our meals. Towels were old and frayed. Bedroom door did not close. The jacuzzi did not work the entire time we were there. Would like to have wireless internet access. Staff were efficient but were not overly friendly.
The location near the beach and the view from balcony. The proximity of the pool. The ergonomy of the room. Nice architecture and layout of the villas. Gorgeous landscaping with beautiful exotic trees. The noise from the constructions nearby not so loud if the room faces the ocean. Too far from city center (30 min walking). No way of transportation or pick-up from bus station provided by the hotel. I highly recommend renting a car or motorbike (both cheap compared with other countries) useful for going to other superb beaches on the coast (like Camillo or D. Ana beaches up on the hill).
nice big baths, could have done with a few little things fixed in the room and the fires on in the main rooms in the evening
The sea view, excellent car park, internet access (although only in one room) It was not a matter of disliking the hotel - it was more a sense of disappointment about the very dated rooms, the lack of facilities for children ( a few plastic toys scattered in the garden next to a large rusting anchor), the fact that any cooked items for breakfast were an extra charge, the plastic flowers in the room, no kettle in the room, poor choice of TV channels and poor TV reception.
Location is great, the room was spacious. A visit to the forteza in Sagres is worthwhile. The food in the restaurant is not recommendable.
Staff is minimal
Beautiful location and property. Comfortable and cozy. Modrn comforts with the feel of being away from it all. All good.
Geographic situation is fabulous Difficult to communicate in english...
Fantastic location, luxury rooms High prices for dinner and minibar
Great historical location with fabulous views of ocean
We enjoyed the view, comfort and peacefulness of the facility. The breakfast was wonderful, too. Our screen door would not stay on the track, but we were glad to have a screen door so we could leave it open at night.