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Spacious, central, excellent parking facility Single room very poor condition and of much inferior quality to that of double.
We liked the location of the hotel very much, very central. the hotel itself was great as were the rooms. Queuing for breakfast in the morning as several things for hot breakfast had run out and my elderly father is not capable of standing for long periods so I had to do it for him and also for me.
Location was good and the bar had a very active crowd. Even the house magazine stated that the rooms needed refurbishment which is apparently planned for some time in the future. The bedroom we had on the third floor was small and the furniture chipped and well worn.
conveinience to town needs upgrading bathroom poor room cold
Bar staff were very friendly and helpful. Room 310 far too small ! Suffocating ! More minor points were no soap in container above sink. Didn't get requested alarm call or newspaper on first morning - computer programme blamed. Although quite friendly, receptionist on Sunday morning very agitated and obviously sadly appeared to be quite out of control, resulting in everyone in the queue shaking their heads.
Polish waiter lovely
The hotel is very convenient and it is nice to be able to park so close. The slope to the car park was very slippy and could have done with some grit. The bathroom was cold, the picture on the television was very poor.
I didn't enjoy my stay at the White Hart Hotel. My room was cold and most night I was absolutely freezing even with all the blankets on. On the first morning there was no hot water on shower and the draining system made horrible squak noise all the time when shower was on. see above
Nice receptionist Poor bar cover Dirty unatractive bathroom, air out take fan clogged with dust & skin.
Staff-very friendly, welcoming and efficient. Room - fine. Breakfast - excellent. Would recommend to others. None.
Central and easy access to town. Private parking Lacking atmosphere especially at breakfast time
the cleanliness of the bathroom would need improved, hairs on towels. the curtains looked a bit tired.
Nice and spacious. Very friendly staff. Good position. Windows open which is becoming rarer and rarer. The room service was appalling. When I rang them I was met with 'whaddya want'. The food took half an hour, it was cold and the drink was missing.
Dinner not good value - only a cavery was offered. This was priced at £20 if poaid for in advance, but in fact only cost £18.95 ordinarily
Easy to find and park. Good value for money. The five pound charge for parking i feel for guests should be waived.
Quick and efficient check in/out and accessible car park Felt bar staff were unable to cope at times
The price of the food and drink!
Comfort of hotel plus location (ease of access to centre of Harrogate)
Always a nice stay
The friendlyness of the staff's. House keeping. The bed sheets were not changed all through my stay in the hotel.
Easy parking, walking distance to main town centre There was dirty breakfast dishes in hallway that had been lay there all day,
Restaurant very good Restaurant staff could have been more friendly
most enjoyable stay....would recommend
Very nice staff, clean room, good breakfast, secure car park, good shower Maybe the decor is a bit dated
Room was clean and comfortable, the lady on eception was very friendly & efficient. There was a problem with the water supply during our stay resulting in no showers, jacuzi or steam room.
Generally good, ample secure parking, good food, helpful staff etc. Loud fan/motor noise in the room sounded like a helicopter hovering overhead. It went off around 22:30 and then started up the next morning. No idea what it was, but it was loud enough to stop me going back.
The staff were really friendly, the room was clean and hotel was in a good location for our trip. The TV in the room was very old and small, our room was situated above the sauna and steam room and very hot even tho we had no heating on and it was Winter
Stayed at the Crown on the way to Whitby, really comfy bed and relaxing, quiet room. The breakfast was a treat and the staff went out of their way to cater to every request. The spa facilities included were luxurious - a great way to start the day! It was very easy to find off junction 48 of the A1(M), and the secure car park was an unexpected surprise. Nothing at all.
Staff were friendly and helpful. Facilities are excellent. Good food. Secure parking. I'm nitpicking really, but the patchy mobile phone reception was a bit annoying and while the food was great, the portions were a bit small for the price of it.
Staff were very friendly, cater to our specific dietary needs. For example we asked them the evening before if it was possible to have soya milk for our breakfast and they made an extra effort to ensure that we did. Hotel decor needs some updating and refreshment.
The friendliness of the staff,the meals and the fact that they were served quickly and efficiently. The room was rather hot and we had to use a fan to reduce the temperature even with the window open.
The complimentary wine, water etc in room. Attention to detail. Cleanliness and decor of room.
very nice breakfast staff, together with a very nice breakfast
Breakfast very good,lots of choice
From arriving to leaving theHotel we were made to feel very special. We loved it and would definetly recommend the hotel to all our friends. Absolutely notHing to complain about
everything the breakfast was superb,great room evening meal good would definately stay here again
Pleasant room, nice and clean.
Reasonable sized room with superb view. The Tv in my room was just above my head and I frequently hit my head on it and I am not a tall person. It could easily have been mounted higher or on another wall. ? health & safety issue.
The hotel was lovely and was in a good location. The food was fantastic We had booked a table at the restuarant before we arrived but when I checked it they said they didn't have it which meant we had to eat 2 hours later than planned. They did give us a bottle of wine as compensation though which was good. There isn't really a nice bar area in the hotel so we went into town for a drink instead. The restaurant was cold
room, breakfast and location to town centre
Nice comfortable Hotel in good position, friendly staff and good accommodation with everything needed to hand Room rather small, one would expect a 5' bed in most hotels these days.
Staff friendly.Room very clean,warm and comfortable.Excellent en suite shower.
It was new, comfortable, spotlessly clean and elegantly designed. Everything worked perfectly. Value for money was unbeatable. Staff were well trained and friendly. I thought hard about ways in which this hotel could be improved, but I couldn't think of anything. It really couldn't have been better! Nothing.
We thought the shower was excellent. The cleanliness of the room was excellent and this is important to us. The cotton sheets were lovely but just a little too crisp! Quite noisy when you moved.
This is the second time we have stayed at Days Inn at Wetherby it is a fine location for the Races. We will definitely use the hotel nest tinme we visit the races.
Key cards would not work and we had to go back to reception each time for them to be swiped. No seperate carpark, had a problem parking near the hotel
Excellent modern room and facilities. Free internet!!!
The staff were excellent, room clean and comfortable and the complimentary minibus service fabulous! Being next to a motorway you'd think it would be noisy but it isn't, recommend staying here definitely! I thought the continental breakfast price was a bit steep for what you get but the services next door have hot food. It's a pity that the hotel does not have the facilities for cooked breakfasts, that is the only thing that was disappointing.
Overall professional approach by staff and overall appearance of hotel looking clean and inviteing. Just the outer regions have not yet been tidied from the construction obviously wiil be done in time as newly opened.
Clean, fresh, everything worked. I have no negatives.
Excellent hotel - very good room None
Excellent Breakfast no
The quality of the room was excellent very spacious and comfortable, staff very very friendly and saw to any needs very quickly, and the quality of the food both in the restaurant and the bar was fantastic Were not told that there was an exhibition that week and that there would be next to no parking spaces except on the grass which turned to mud in the rain
'Old school' hotel in a great location. Fabulous for large groups.
enjoyed my visit to harrogate to meet up with family and see events the cairns hotel made it that much better
Convenience, cost, friendly Room was a little bit chilly but ok for sleeping - it was extremely cold outside.
Warm welcome - staffenabled us to bookin early with no fuss Breakfast uninspirational
self serve buffet breakfast
The location was ideal for visiting Harrogate being only 10 minutes walk away from the centre. The twin room I had was comfortable and spacious, staff were friendly and helpful. The buffet breakfast was excellent with the choice of hot and cold food. The hotel could do with refurbishing as the decor is dated and worn but that wouldn't deter me from staying again.
old world characture car parking not very good
Welcoming helpful staff. Clean and very comfortable room. Great breakfast! Although the food was excellent, there was no snack/light meal menu available in the evenings - e.g salads/sandwiches etc.
Food was excellent. Room was nice but basic.
I would particularly like to recommend the staff who were very hard working, and consistently smiling and helpful. Even when very busy, and we were waiting for a table, they made sure we were helped and informed...and with no sense of the pressure they must have been under. Having worked myself in hospitality and busy restaurants, I know full well how tough it can be, so I really appreciated their friendly service and constant smiles. Small details, which seem petty to speak about considering how much we enjoyed our stay, but such as the light pull in the bathroom was a frayed bit of cord. Lighting over mirror in room made it difficult to put on make-up (essential to ladies of a certain age!. A personal dislike is shower curtains, they cling!
Excellent meals in the charming restaurant. Very friendly and efficient staff, mostly young well-trained eu citzens. Room very comfortable, clean and light. I looked for bad points but was unable to find any!
i arrived late and the service was oitstanding. staff arranged for room service for both dinner and breakfast bed was too soft for me
Excellent, could not fault it. Lovely room, excellent staff, superb food. Shall certainly return for a longer stay. None
Excellent food and friendly staff No communal area in the bar for just having a drink etc - very much a restaurant with rooms
Service was excellent and we were looked after very well. Food in the restaurant was of a very high standard. Nothing
From start to finish the level of help from all of the staff members was excellent. None
room decor tastefully done, food and staff excellent - would recommend this hotel to anyone.
Complete luxury with first class service.
The hall has been renovated fantastically and the rooms are really luxury It was a shame that you could not get an evening meal
Beautiful location. Very welcoming and attentive staff. Personal attention. Rooms top quality. Overall excellent stay. Will try to stay again. Highly recommend. no
Impressive old building, very well equipped with ultra-modern technology. Owners and staff very friendly and approachable. No dinner facility, though this is being addressed.
Highly recommended, friendly staff, fabulous place and gardens and nothing too much trouble.
Stunning stately home, beautiful decor and outstanding service. Rooms are immaculate, modern bathrooms, just perfect! NO
A beautiful setting and a lovely welcome, a grand house to stay in for a special weekend. Ideal for weddings etc. Would certainly recomend. There is no bar or restraunt however, we knew this before going and although unusual, it did not effect our stay. The staff were happy to recomend several local restuarants which were excellent
The owners lived at the Hall, they were both very nice people and made us feel welcome, the breakfast was first class and the room excellent.I would strongly recommend Goldsborough Hall to anyone wishing for a first class stop over. none
Our stay at the hall was relaxing and luxurious. The room was a lovely, it had a huge plasma TV, beautiful views of the extensive grounds from the massive window, an ultra modern bathroom with a whirlpool bath made for two! The staff were friendly and helpful, the stately home is family run and very intimate. The minibar is well stocked and not too expensive. You are given a large selection of fruit, with biscuits and chocolates along with a varied selection of hot drinks! I would definitely go back!
the politeness of the staff some of the corridors etc in dire need of decoration and a rather sour smell of drains permeated the upper floors
Ambience of the hotel itself some doors slammed shut during the night
staff were very helpfull the rooms were dated and in need of repair with damp on the walls and ceillings missing in some of the corridors
Very nice room, excellent cleanliness, beatiful hotel arquitecture, excellent location,very good breakfast to satisfy everyone, friendly staff Bar and restaurant staff seemed a bit disorganised
The staff were friendly and helpful. We stayed during freezing snowy conditions and the hotel was cosy
Room changed by reception fron 255 to 266 after booking in, right over a very noisy wedding reception late party noise & vibration till 1pm Reception not interested followed by external noise till 3pm? Drunken revellers. No sleep possible. Bedroom very dark even with all lights on so could not see to get ready next am also no power points near the one dark mirror so not possible to dry hair & see what you were doing. Bathroom cold & huge & bath plug did not fit so bath water escaped. Icing on cake was finding a huge scratch on passenger door of car next am - will never come back to the Crown ever.
The location was perfect for me, plus the advantage of the carparking on site. The staff were helpful and friendly and the hotel was lovely and warm and nicely decorated. My inconsiderate neighbour started playing very loud music at 05.30, but the staff came and asked him to stop, which he immediately did. This does not reflect on the hotel at all, just on one individual, whom I was unlucky to get a room at the side of!
The resturant was very nice The floor and room we where in was in need of a refurb as wall paper was coming off walls on both corridor and room
The evening meal ,cheaper if early. Well cooked,tasty,lovgely dining room. Steak and lamb delicious. Starters excellent. had to park car elsewhere at £10 .p.n
front staff was very helpful ask if think was ok when told about the meal we have on friday evening sad he would speck to staff about it and said he was sorry have to complaints about meal and staff ask if we like bill before finsh meal
The meal we had in the Hotels Bistro restaurant was execellent as was the breakfast. Thought the bed was a bit hard.
Helpful staff The noise in the corridors from guests and staff delivering newspapers.
Parking and service The dinning area and cost of the menu
Quietness 1 security . 2 Room not made up until 17.00hrs 3 No T.V. reception for 2 days
Location and setting excellent Evening meal was expensive set against the quality and variety of local competition.
The staff were very friendly and helpful The chef for the Brasserie was having a bad night - we sent something back which was returned perfect, so no complaints, then we saw 2 other groups having similar problems with food! The way the restaurant staff dealt with the problems was excellent and very professional.
Quiet, friendly staff. Food a little dull. Chip oil/very suspect. But on the whole not bad.
Unfortunately the stay was not good- nothing to reccomend Food was expensive and very poor. Many foreign staff with poor communication skilss, Not value for money
Peaceful and quiet compared to other hotels Poor service at breakfast - not easy to get tea and coffee
The staff were very friendly and efficient. The food was excellent and a good choice to suit all palates.
very up to date excellant service abd cleanliness
Plush but homely. Decor fabulous. Thoroughly relaxing hotel in beautiful countryside with happy, helpful and very attentive staff in all areas. Comfort, comfort, comfort. Stayed an extra night too. Loved it and we will certainly will be back.
great facilities, rooms well presented, staff friendly and helpfull
Hotel was just as I expected it to be. Would definately stay there again in the future. Could you extend the Bed, Breakfast & Evening Meal Summer Promotion to include September next year please !!! ??
Friendliness of staff Room too warm
We were made very welcome,which says a lot these days!Would come back again. The noise from the building site.
The comfort of the room and the quality of the restaurant
The room was very good, wonderful bed ! The evening menu was extremely good and we loved the Clocktower conservatory as a setting. The room rate included a delicious & varied choice for breakfast and a complimentary newspaper. The chef is to be complimented on the quality of dining experience and the staff were charming. Nothing
Everything at the Paramount Majestic Hotel (Harrogate) was excellent and i enjoyed my time there.
Nothing we were in a 4 staff building in a 2 star hotel Bathroom had mouled and tills falling of the walls,iron missing and radiator not working in all a verytired hotel for £130 for room only
The staff at reception were particularly friendly and welcoming which set the tone for out stay. The hotel was magnificent in terms of size and space and the refurbished room was of a high standard. The dining room was magnificent and large with beautiful chandelliers and decorative wall features. However, the beauty of the room could not be appreciated because of the ugly clash of colours and patterns on the walls, carpets and soft furnishings. A simple interior design scheme involving harmonious colours and patterns would raise the quality of the hotel. This could be achieved very simply.
The hotel was a very impressive building in a great location, 5 minutes walk from the centre. Our refurbished room was large and comfortable. The Spa was not luxurious but very enjoyable. Overall a very enjoyable stay. Charge for car parking - would rather it was built into the room price. Part of the hotel was being worked on due to a fire earlier in the year but obviously this work has to be done!
I liked it all, 10out of 10
special August price and large size of room with good sofa in it!
The view and the breakfast
the room was lovely and seemd to be one of the better oneslots of space for twins (19mths) to run around smell of paint, scaffolding, over priced cold and missing food for room service, bangers and mash very poor quality and choice what you would expect at a marriot, hotle looked tired in pasrt and was vacious, seemd like a business hotel not somewhere to take the family or for a romantic break
evening meal was nice, and fair value for money breakfast was not value for money; cheap toilet paper; no signs saying we could not access path to town (barrier in situ)
Location was just right for a visit to the conference centre, which is just a few minutes walk.
Hotel is well situated for Harrogate town centre just 10 minutes walk away, with some very good shops neighboring the hotel. Staff were friendly and accomodating of our needs. Parking can be difficult with only small hotel car park. Roadside parking is 3 hours after 8 in the morning until 6 at night, pay and display. Restaurant has limited menu and many items did not seem available. We had three rooms, two were ok and the third not very pleasant. The decor of the rooms were themed and a little bizarre in some of the rooms.
The staff was friendly and helpful.
The staff were very helpful and friendly. The room was lovely and the location was not too far from the railway station and a great cycling shop. We had a fantastic weekend at our friends wedding. Thank you to all the staff especially the bar man and the cleaners.
Room dark, depressing with one small window looking out under fire escape.
Location and olde world design Lack of staff in evening. Inability to serve simple dishes as described in the menu.
The bedroom was lovely and spacious and clean. There was a function on at night but that did not spoil our fun in the slightest, in fact we joined in the disco and had a great time. Not really we would definitely stay there again.
Friendliness of staff. Proximity to town and overlooking the Stray. Service in dining room very slow. Room was a bit run down and very dark. Needed some repairs.
Staff was friendly, room clean and tidy. The luxury room was spacious and nice to have balcony. Was expenting more from the room itself as it was luxury room. There wasn't a sitting lounge area as shown on the internet but a single bed. The bathroom was small and the bed was a queen size instead of double size bed. There wasn't a lift for disabled.
Hotel room was of excellent decor although bathroom was small it was clean. excellent position for town centre
Staff were very friendly and location is superb. Smart bar and restaurant. Room and corridors were shabby and old fashioned. Great for a cheap break but no good at all for a romantic weekend. Very clean but in desperate need of upgrading.
The apartment was well-equipped and very comfortably furnished. The decor was modern and of a high quality. It was certainly spacious enough for four adults. It was in a very convenient place for the shops of Harrogate. There was free parking availiable at a short distance away which was welcome.
Well furnished and appointed in a lovely location.Clean,nicely designed room.Good food,with great staff. Like most hotels,the mini-bar prices are over the top.
The room and the retuarant - all were very good Nothing
The ambience and style of the hotel, complemented by the willingness of the staff to cheerfully respond to any queries. limited car parking
Lovely relaxing stay in a great hotel - the room was brilliant and we loved all the little touches that made us feel very pampered like the good service, luxurious over sized bath with free bath products and nice treats in the mini bar! Also the location couldn't have been more central. Breakfast was quite pricy - it would have been nice if the buffet part was included with the room.
Stayed for business purposes, excellent - very comfortable and clean and ideally located for conferecne centre. Would have appreciated free internet access.