Pros (+) The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Cons (-) Maybe having a complimentary breakfast.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Marriott Vacation Club at Custom House, Boston
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Reviews of Marriott Vacation Club at Custom House, Boston
9.2
Wonderful
246 verified ratings
Wonderful
193
Very good
24
Good
11
Okay
3
Fair
4
Mediocre
5
Poor
6
Summary of reviews
Guests say
Most guests praised the hotel's central location, making it easy to explore Boston's attractions on foot. The spacious rooms and unique building architecture were frequently highlighted as positives, along with a wide range of amenities and beautiful views from the observation deck. Cleanliness and friendly staff were also appreciated by many. However, some guests experienced issues with service, room allocation, noise from air conditioning, and occasional maintenance problems such as elevator outages. Despite a few negative experiences, the overall impression was very favorable, especially regarding location and comfort.AI-Generated from customer reviews
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9.1 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Marriott Vacation Club Pulse at Custom House, Boston?
The beds at Marriott Vacation Club Pulse at Custom House, Boston are comfortable and well-appointed, ensuring a restful night's sleep during your stay.
Is parking available at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, Marriott Vacation Club Pulse at Custom House, Boston offers valet parking for added convenience during your visit.
How is the food quality at Marriott Vacation Club Pulse at Custom House, Boston?
Guests have praised the food quality at Marriott Vacation Club Pulse at Custom House, Boston, particularly the Irish Pub across the street with excellent Guinness.
What is the cleanliness like at Marriott Vacation Club Pulse at Custom House, Boston?
Marriott Vacation Club Pulse at Custom House, Boston maintains a high standard of cleanliness, ensuring a pleasant and hygienic environment for all guests.
What is the customer service like at Marriott Vacation Club Pulse at Custom House, Boston?
The staff at Marriott Vacation Club Pulse at Custom House, Boston are friendly, professional, and attentive, ensuring a memorable and enjoyable experience for all guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise issues, particularly from the metro and breakfast room. If you are sensitive to noise, it may be best to request a room away from these areas.
Take Advantage of the Observation Deck
Many guests praised the 360-degree observation balcony for its amazing views. Visiting the observation deck, especially during sunset or at night, is a must-do during your stay.
Check for Room Refurbishments
The hotel has recently refurbished its apartments, ensuring a comfortable and updated stay. Consider requesting one of the newly refurbished rooms for a modern experience.
Explore Nearby Attractions
The hotel's central location provides easy access to popular attractions such as Faneuil Hall, Quincy Market, and the New England Aquarium, making it convenient for sightseeing and exploring the city.
Be Mindful of Room Selection
Some guests mentioned issues with specific room locations, such as being near the breakfast room or experiencing noise disruptions. When booking, consider requesting a room away from high-traffic areas.
Utilize the Hotel's Family-Friendly Amenities
If traveling with children, take advantage of the babysitting/child care services and the game room, which can provide entertainment for the younger guests.
Plan for Climate Control
Some guests noted issues with temperature control in the rooms due to the building's older infrastructure. Be prepared for potential temperature fluctuations and consider bringing layers for comfort.
Consider Alternative Dining Options
While the hotel offers dining amenities, some guests found the continental breakfast to be lacking. Exploring nearby cafes and restaurants may provide more satisfying dining experiences.
Take Note of Historical Significance
The hotel is located in the Custom House, a historic property with architectural significance. Take some time to appreciate the building's history and unique features during your stay.
Location
3 Mckinley Square, Boston, MA 02109
What's nearby
- Boston Massacre Site330 yd
- New England Aquarium354 yd
- Boston Children's Museum0.5 mi
- TD Garden0.7 mi
- Boston Common0.7 mi
- Port of Boston0.9 mi
- Boston Convention and Exhibition Center1 mi
- USS Constitution Museum1 mi
- Boston Navy Yard1.1 mi
- Back Bay1.3 mi
- Copley Square1.3 mi
- Boston Public Library1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: ROC-11545442-009
Essential information about Marriott Vacation Club at Custom House, Boston
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | October | $695 | $528 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 49% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Marriott Vacation Club at Custom House, Boston
Which month has the cheapest rates at Marriott Vacation Club at Custom House, Boston?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Marriott Vacation Club at Custom House, Boston is January, with an average nightly rate of $292. The most expensive month is June at $693 per night.
What is the cheapest day to book Marriott Vacation Club at Custom House, Boston?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Marriott Vacation Club at Custom House, Boston is Monday, with an average nightly rate of $320. The most expensive day is Friday at $840 per night.
How far in advance should you book Marriott Vacation Club at Custom House, Boston?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Marriott Vacation Club at Custom House, Boston, book around 9 weeks in advance. This could save you approximately 14% compared to booking last minute.
KAYAK's top tips for your stay at Marriott Vacation Club at Custom House, Boston
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.3 mi | Boston Logan Intl | 2.3 mi |