Guest reviews
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Overall Rating
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10.0 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." -
10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.6 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 8.9 "89% said thereception staff was great ." -
9.1 "Excellent amenities."9.1 "91% thought the
building was wonderful ." -
6.0 "Breakfast is mediocre."
Overall Rating
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9.7 "Terrific location."
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9.5 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.6 "Rooms are great."8.6 "86% thought
rooms were spacious ." -
7.7 "High comfort."8.6 "86% thought
rooms were spacious ."
Recent reviews
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10.0review from
We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
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7.7review from
The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!! Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.
