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Clean rooms, decent free breakfast and friendly staff ... All in all a pleasant 5 day stay. Housekeeping missed us one day out of 5 and we needed clean towels & tissues which we didn't get ... When reported to the front desk he apologized but said they were all gone and he could get us towels.
The front desk staff were both friendly and efficient; the bed was one of the most comfortable I've slept on in years, and the duvet/comforter was a fluffy, warm delight to sleep under. The sound of other rooms' doors slamming shut in the hallway was a bit loud.
It was a late night reservation and needed 2 beds. Only had a smoking room available. Was thankful for that. Desk staff very cordial. Room could have had a better air filtration system. Also needed some updating, bathroom floor sticky. Breakfast area small for number of guests. placement of appliances should be reconfigured to ease congestion.
Nice lobby Poor service and terrible front desk
Convenience Bad mattresses. Overpriced.
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
Nice place but a bit outdated for the price.
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Hot water never really got hot hurry up and wait
Friendly staff. Room clean and inviting. Continental breakfast very nice.
It was very nice and clean and had a nice pool work out area.
Front end customer service (Igor) very professional and nice. Enjoyed my goody bag as a rewards member. Room was comfortable and clean. Pillows were a little to fluffy for my liking I forgot my own.
I found the staff excellent, and interested in providing a friendly atmosphere.
Good value. Nice free breakfast Outdated hotel.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
very clean, great staff and breakfast. nothing
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
The beds were comfortable. It was clean and not too expensive for the overnight we needed at the last minute. There weren't many channels on the tv, but we put a fire scene on the screen instead. Plenty of outlets and a large bathroom. The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
Great location, good value for your money, clean and comfortable.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
It was clean friendly enjoyed my stay Na
This is one of the nicest hotels I have stayed at in a long time. Very well designed. Nothing
Loved the atmosphere, room decor, staff - beautiful!!!
The staff made us feel very welcome. It's refreshing to find contemporary furnishings in an older hotel.
I liked the general atmosphere, the quality of the staff, the confort of the room, the qualiy of the food
I arrived late, after a wedding and learned that they upgraded me to a king sized bedroom! The one thing that turned me off was there was a white comforter on the bed, and you could see that it was dirty, i just took it off the bed completely.
The hotel was relatively close to everything. My front desk experience was difficult and somewhat unfriendly. I waited for nearly ten minutes to be waited on while the woman at the front desk made calls. The air conditioning did not work at all. At one point I set the air conditioning to 50 degrees and the room temperature never dropped below 72.
The room was wonderful - well appointed. Quiet, clean, spacious, attentive to detail. Great climate control (for new hampshire!). Cookies on the bedside table? Wonderful! Great bathrooms, too. Really, really good all around. Staff was cordial but not warm.
The accomodations were elegant and very comfortable.
Spacious, comfortable, some nice attention to detail, reasonably priced, and convenient location Not the greatest water pressure for the shower.
The whole hotel was very clean, well laid out, and tastefully decorated. The room was very nice and had all the amenities I was looking for.
My experience was excellent, we enjoyed everything. The jacuzzi and swimming pool was clean and in good temperature. Breakfast was really good. Thank u so much.
Overall good. Nice size room,clean,friendly staff,good breakfast. Stayed four nights on the first floor. First night some thoughtless knucklle head above us stomped around (sounded like a basketball game up there) for about an hour from 12:00 until 1:00am after that it was fine.
Nothing Gross smelly smoky room with musty air, stained bedding, walked in the room and walked right out, the place should be condemned, do not stay here, ever!
The bed was comfortable. The room clean and entire place clean. The staff was very friendly and helpful. Breakfast offered was great feature. We were in handicapped accessible room. The bathroom door was very heavy to open and close. I don't see how someone who is handicapped would have been able to do this. The bathtub was very high getting out of., almost dangerously for people stepping out of it. Maybe since we are not handicapped we are not seeing things the correct way.
Staff was very friendly and helpful with all requests and questions. Location was easily accessible to the freeway and downtown, restaurants, etc. Plenty of towels, pillows, and all the basic necessities. Room was dark and decorated in dark colors which added to the overall heaviness of the room. Room was clean but the cleaners used had such a strong fake flowery scent that was overpowering and suffocating -- we opened the windows to air it out as much as possible.
The late night staff and morning staff were very nice. They double booked my room.
Location very close to the highway, but the room was still quiet. The included breakfast is a very good value, more than just a continental offering. Pool is tiny and chilly, but the hot tub is pleasant. My son left his shoes in the room, called the hotel, and they called him back very soon to say they found them and would hold them until we got back.
The room the bed was comfortable... Staff was friendly... The breakfast was good also Nothing really the price was alittle much even for NASCAR weekend
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The staff was extremely nice The mattress was SO uncomfortable
This guest did not leave comments about this hotel.
Great room, helpful staff, overall excellent experience. No.
Great rooms and amenities N/a
It was very clean, room was nice, lighting was nice. Nice breakfast in the morning. Our room was on the street side. We ask to be in the quietest spot if possible. We'll let me tell you it was so noisy we did not sleep most of the night. We had to put pillows over our heads to get any sleep at all. Motorcycles and loud people all night.
Nothing really outstanding. Bed was very uncomfortable.No restaurant / bar.No mini fridge.Dishes washed poorly.
This guest did not leave comments about this hotel.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
Our back window faced the field where the NH Fisher Cats play. They didn't have a game but the view was beautiful nonetheless. Free wine and cookies for happy hour was sweet, too, even though we didn't partake. Very friendly staff, clean rooms, scenic - total win. Nothing.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
Staff helped with a nonrefundable third party booking when inbound flight was delayed. Didn't arrive in time to stay on the prepaid date. P. Line. Com was inflexible, but staff comped a room at a later date reasoning they'd already been paid for a room that was never occupied. How awesome. What a relief for a weary traveler. Nothing.
Love it's close to the airport and had food options in and around the hotel. Didn't have a menu for the diner in the room. I had to walk down and get one.
The shuttle was fast and convenient. The driver was friendly and helpful. Fast check in. Clean room. Fresh linen. All good!
This guest did not leave comments about this hotel.
This was our second time staying here. We're impressed with the professionalism of the staff. Whenever we're in the area, it's definitely our 'go to' place.
Cafe in the lobby was great. Staff was great. Sheets didn't seem like they had been washed. There was a hair in the bed and a few stains.
The locatiion was great for me; very easy to find off the highway and to pick up the highway again as I traveled around NH.The staff - especially the front desk people - could not have been any nicer or helpful and the other staff always said 'Hello'. My room had not been cleaned very well upon my arrival but the desk person took care of that issue promptly.It would have been nice to have a real restaurant on the premises, not just a bistro, but not a huge issue.
The hotel was very clean and staff was kind and helpful. We were only in town for one night but I would stay again. I didn't care for the location as it was a bit too commercial for me though the drive in to town was only 4 minutes.
This guest did not leave comments about this hotel.
room was clean did not give us a breakfast not even a hot coffee and the food pace in it took us 30 minutes to get a sandwich the shower became a pool of water and the toilet didn't wont to flush had to flush it 2 03 time to get it to wook
The hotel had a bar and Bistro so we didn't have to go out and eat.. The room was beautiful and roomy Their wasn't much I didn't like .
nothing There was a large convention going on during our stay. Guests were smoking and hanging around. I was uncomfortable for my family and small children. Bar was not opened due to 'not enough staff' Food was terrible. Poor management.
The hotel is clean, comfortable, and lovely. The staff are amazing. The towels are old. Some of the furniture is very worn.
Clean, had the amenities we needed, comfortable bed. Quiet guests. *Really* nice public spaces. Would have liked a fridge (we were traveling for thanksgiving, so had food with us). Easy to hear conversation in the next room the next morning.
The room was very quiet. The international tour groups wearing micro shields.
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
My room was clean, warm, the employees were very nice and us of a few places to check out.
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
Clean room Families Everywhere Was not able to sleep due to noise
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
Very clean and friendly.
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Front desk lady kindly moved me to a non-smoking room after I had originally been put in a smoking room. Room was outdated with ok quality linens and an old TV. Original smoking room I was in had cigarette burns on the comforter
It was a 90 degrees and the a/c did not work .
Close to airport We were put into a smoking room and the smell was terrible. The comforter had burn holes and so did the chair. There was construction right in front of the hotel that started at 6:45 am on a Saturday.
Had a problem with blow dryer and it was replaced in a matter of a couple of hours. Very nice desk help and staff.
Easy check in. Fridge and micro wave in room. Very outdated..definitely a budget hotel . Not great value for the money, but convienently located for our use.
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
The proximity to the airport. The staff was generally crabby and not particularly helpful. The facilities need an upgrade and a good deep clean. Even the non-smoking floor still smelled of smoke. There was also an institutional food smell, like a hospital cafeteria. I would recommend trying a different hotel.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too. The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.
All worked smoothly, no "hitches"
The pool is nice.
I like having the indoor pool The only thing was there was a women in there with about 7 children playing volley ball, so we really couldn't use the pool , even late at night, they have some kind of a deal with non guests to come and use the pool it said on the wall
Very friendly atmosphere, especially the front desk, the maids and the breakfast bar attendant. The rate was reasonable and the location was perfect for my leisure activities. The room was clean and the beds were comfortable.
Friendly check in staff Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)
Smells musty. Staff was not friendly.
I liked that they had a real continental breakfast - complete with waffle makers and a staff member - available from 6 AM. Wi-fi is also great to have. They offered a computer/printer for which to print boarding passes, but it was out of toner, and apparently had been for days (the staff seemed somewhat resigned to this). Also, Booking.com booked me two rooms when I only needed one, and the front desk, while assuring me the hotel wouldn't charge me twice, didn't give me much confidence that I'd get my money back - again, "it's out of my hands" seemed to be the attitude.
The beds were awesome. Very clean and comfortable Management needs to have backup plans for staff shortages. Checkin was a nightmare, keys didn't work several attempts. No one to answer phones during evening or at night. Santiago, the van driver, was alone trying to get everything done with no help at all. He deserved commendation, but the experience was a nightmare. Hopefully this was a one-time experience. Management needs a backup plan.
Shower hwad leaked and there were no kis shows on the tv. Also the staff was not very accommodating.
Convenient location easy to find staff was very friendly I was leaving my car there and was not informed that there would be an additional charge for this I paid kayak and thought I was all set so the unexpected cost of 78 dollars upset me