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Unfortunately the boiler had broken whilst we were there and the pool and all the facilities were cold. The staff were apologetic but as we had booked the hotel for the facilities it did spoil the w/e.
Friendly, helpful staff. Good surroundings, if you like golf. Not too far from York, but not really close if doing the tourist trail, quiet out of the rat race place to escape.
My room was very quiet so therefore it was very relaxing. Breakfast was superb with lots of choice. Our waitress on the first morning of our stay was not very welcoming, but her attitude improved the longer we stayed.
very pleasant surroundings, good facilities and excellant value for money. would recommnd to others. staff not very friendly.
The friendliness of the staff and there willingness to accommodate any special requests asked of them I thoroughly enjoyed the whole experience
Lovely size bedroom, very clean and comfortable. The hotel had a nice feel about it. Set in very nice grounds.
The area and position -golf course -staff -food No
Quality of food, comfort of room, value fo rmoney. No spare blankets or pillows in room.Room heater was inadequate for size of room-especially at this time of year. A better quality of tea/coffee in room woudl have been appreciated.
The room was very well presented and very clean
The staff were really helpful. Lydia served us for dinner for two nights and was excellent. Gemma was also really helpful as we met with her to discuss our wedding plans. Would have been nice to have a minibar and robes in the room.
Management were polite and courteous. Some of the furnishings could be updated.
central position price
We liked the cottage feeling and it was welcoming Nothing to dislike
We very much enjoyed our stay because of the congenial atmosphere, welcoming staff, the quality of service and the ideal location for us.
Lovely location in the market square. Friendly and helpful staff.Chilly bathroom. Imaginative evening menu poorly executed. Cheap and poor quality breakfast ingredients. Good wine menu.
Clean & comfortable room good facilities very obliging owners keen to make sure everthing was what needed. Check in not obvious, difficult to spot when you are travel weary 5ft 2in tall & the bar is full on a friday night! Better signs would be helpful.
Reasonably comfortable and had everything needed. Access to rooms outside; slight damp smell. My son in Room 16 unable to get hot water.
Friendly and efficient staff. The hotel provided exactly what it said it would provide; no aditional charges
Small and quaint, peaceful and relaxed. Good food and good beer.
Staff were very friendly, cater to our specific dietary needs. For example we asked them the evening before if it was possible to have soya milk for our breakfast and they made an extra effort to ensure that we did. Hotel decor needs some updating and refreshment.
Restaurant very good Restaurant staff could have been more friendly
The staff were really friendly, the room was clean and hotel was in a good location for our trip. The TV in the room was very old and small, our room was situated above the sauna and steam room and very hot even tho we had no heating on and it was Winter
Very nice staff, clean room, good breakfast, secure car park, good shower Maybe the decor is a bit dated
The friendliness of the staff,the meals and the fact that they were served quickly and efficiently. The room was rather hot and we had to use a fan to reduce the temperature even with the window open.
Generally good, ample secure parking, good food, helpful staff etc. Loud fan/motor noise in the room sounded like a helicopter hovering overhead. It went off around 22:30 and then started up the next morning. No idea what it was, but it was loud enough to stop me going back.
Stayed at the Crown on the way to Whitby, really comfy bed and relaxing, quiet room. The breakfast was a treat and the staff went out of their way to cater to every request. The spa facilities included were luxurious - a great way to start the day! It was very easy to find off junction 48 of the A1(M), and the secure car park was an unexpected surprise. Nothing at all.
most enjoyable stay....would recommend
Room was clean and comfortable, the lady on eception was very friendly & efficient. There was a problem with the water supply during our stay resulting in no showers, jacuzi or steam room.
Staff were friendly and helpful. Facilities are excellent. Good food. Secure parking. I'm nitpicking really, but the patchy mobile phone reception was a bit annoying and while the food was great, the portions were a bit small for the price of it.
Comfortable bed. Nice building. Cheap label coffee, unheated guest lounge (though the fire would be lit on request), only white bread served at breakfast. I was also surprised that the used glasses left on the bedside table weren't removed and clean glasses returned.
Friendly accomadating clean and breakfast fab . None
The room was very cosy and owners very pleasant.Breakfast was very nice with a good selection of ceareals and a full English Breakfast.
Friendly and welcoming staff,nice room,good location.Overall a very pleasant overnight stay.
the warmth of the staff a family atmosphere the cold the room required pre-heating before arrival due to cold snap.