For the price it's worth it
The location is great.. there is a subway station a few blocks up that will get you any where you need to go. Stores and food spots close by. Decent room size for 2 people.
Lack of sanation. Very dusty appliances. Had to go buy Colorado disinfectant wipes. Asked for my room to be cleaned and all they did was make the bed with the same sheets and blankets. Didn't clean the shower or sink or toilet .. that's just lazy .. if you don't mind a less then 3 star hotel for the nightly price this would be decent.
Give this place a pass until they get better manag
The location is convenient and the room decor is pleasant, but I would recommend avoiding this place until they get new management.
TL;DR: Damp, dirty towels. Broken elevator. Hard bed. Awful smell. No room cleaning during the week. 1: Cleanliness - The towels in the room were damp. When I called and requested a fresh set of towels, they weren't sure if they had any. Belongings from a previous guest were still in the room. The bed was made, but I'm not even sure if we had clean sheets. They at least appeared clean. I thought it was odd that there was no "do not disturb" or "privacy please" or "cleaning requested" sign to hang on the door. I was less surprised about this when we noticed the room cleaning service never came during the week (they came Friday only). 2: Elevator broken. We had to haul our heavy luggage to the 4th floor at 2am after 8 hours of travel. Not fun. Broken elevator seems to be a recurring problem. They should have hotel staff available to carry bags when the elevator is broken. 3: Comfort. The bed was extremely hard and uncomfortable. Woke up with a sore back and neck every day. A warm shower would have been nice but... 4: Smell. Oh my god the smell. The bathroom smelled so horrible. Using the vent made it worse. Running water made it worse. Using the bathroom at all made it worse. Gross.
Nice and clean.
Cozy and clean. Modern and hip look. Friendly staff. Easy access
Breakfast wasn't the best. Bagels were old everyday. We ended having breakfast elsewhere the last 2 days.
Needs to be listed as a one start hotel.
The only good thing about the hotel was its location in proximity to Barclays.
This is the worst hotel I have ever stayed in!!! I basically was charged for a place to keep my bags while at an event at Barclays. The hotel was overbooked, understaffed, and unprofessional. I was placed in a room without air, without an iron, and without a decent shower. The hotel staff (one person) stated that "at least [our] room is clean, because a lot of times the girl will just sign off on it". The manager was conveniently unavailable the entire time, and now refuses to uphold the promises made by her staff. I wouldn't even book this hotel for someone I hated.
Location was good for where we needed to be. Parking was a fair price. The room was a good rate for the area. The area appeared safe.
Cleanliness was not their strong point. Staff was on the unprofessional side, they acted as if it was an inconvenience to do their job. The elevator got stuck multiple times. It seemed like everything in the hotel was broken or breaking. You needed a breakfast voucher for breakfast, which was a few pieces of toast. The staff was asleep behind the front desk, literally under a blanket asleep.
every penny well spent
very friendly and helpful staff. couldnt check in early but they watched my luggage all day. and there is no ice machine on every floor but they were willing to bring ice to my room. very knowledgeable of area and pointed out some nice sites and places to eat.
neighborhood is going thru some renewal but wasnt as bad as downtown brooklyn so cant complain.
The beds and pillows, the bathroom.
The breakfast dont have fruit.
Decent hotel for price
Close to subway station, Clean, friendly staff
Breakfast was slim pickings.
cool aesthetic not so great everything else
I liked the overhead shower and the overall aesthetic of the room: wood laminate flooring, nice art piece, and did I say the shower. also it is really close to a subway stop and some nice dive bars were in walking distance.
the bed was sort of stiff but some folks like that (I didn't). although I really liked the bathroom my particular unit only had shampoo available and lime scale on the ceiling. I good cleaning would have taken care of that. I asked for the liquid soap to shower with and never got it. I was only there for two nights so I just used the small hand soap. the speaker system didn't work in my room which is something they boast about. also Netflix wouldn't work on the tv and yes even when trying to put in my account info. the walls had a few scuff marks from luggage scrapes so again a good cleaning with a magic eraser could clean that. overall a little more care to cleanliness would have been nice but it wasn't dirty by any means.
Not What It Seems
I enjoyed the comfortable bed, courteous staff, and ample parking. There were a few items missing from the room that the staff were happy to replace. People smiled and were always willing to answer your questions or help you in some way. I enjoyed that there was a desk in the room so that I could get some work done as this was a business trip. The WiFi also worked great and I did not have to worry about the signal dropping. The hotel and surrounding area was extremely quiet for the city which was nice. The subway is only 2 blocks away.
There was no coffee maker in my room as pictured and the continental breakfast was just bagels and waffles.
Clean, quiet, location was great! Easy and safe to travel by Train..
Elevator is slow....
Watch out for the cancellation policy
Some of the rooms offered at this hotel feature free cancellation; however you have to cancel 48 hours in advance, not the 24 that is standard. They stuck me with a room charge despite the fact that the room I reserved would easily be rented on a Friday night in New York City. I travel to New York frequently, but I'll never stay in this hotel after this experience.
Located in Brooklyn, Hotel BPM - Brooklyn New York is in the historical district, within a 15-minute drive of Sunset Park and Prospect Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Based on 170 reviews
Value for money
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