All reviews
The location is great.. there is a subway station a few blocks up that will get you any where you need to go. Stores and food spots close by. Decent room size for 2 people.
Lack of sanation. Very dusty appliances. Had to go buy Colorado disinfectant wipes. Asked for my room to be cleaned and all they did was make the bed with the same sheets and blankets. Didn't clean the shower or sink or toilet .. that's just lazy .. if you don't mind a less then 3 star hotel for the nightly price this would be decent.
The location is convenient and the room decor is pleasant, but I would recommend avoiding this place until they get new management.
TL;DR: Damp, dirty towels. Broken elevator. Hard bed. Awful smell. No room cleaning during the week. 1: Cleanliness - The towels in the room were damp. When I called and requested a fresh set of towels, they weren't sure if they had any. Belongings from a previous guest were still in the room. The bed was made, but I'm not even sure if we had clean sheets. They at least appeared clean. I thought i...Read more
Cozy and clean. Modern and hip look. Friendly staff. Easy access
Breakfast wasn't the best. Bagels were old everyday. We ended having breakfast elsewhere the last 2 days.
Location was good for where we needed to be. Parking was a fair price. The room was a good rate for the area. The area appeared safe.
Cleanliness was not their strong point. Staff was on the unprofessional side, they acted as if it was an inconvenience to do their job. The elevator got stuck multiple times. It seemed like everything in the hotel was broken or breaking. You needed a breakfast voucher for breakfast, which was a few pieces of toast. The staff was asleep behind the front desk, literally under a blanket asleep.
The only good thing about the hotel was its location in proximity to Barclays.
This is the worst hotel I have ever stayed in!!! I basically was charged for a place to keep my bags while at an event at Barclays. The hotel was overbooked, understaffed, and unprofessional. I was placed in a room without air, without an iron, and without a decent shower. The hotel staff (one person) stated that "at least [our] room is clean, because a lot of times the girl will just sign off on ...Read more
very friendly and helpful staff. couldnt check in early but they watched my luggage all day. and there is no ice machine on every floor but they were willing to bring ice to my room. very knowledgeable of area and pointed out some nice sites and places to eat.
neighborhood is going thru some renewal but wasnt as bad as downtown brooklyn so cant complain.
The beds and pillows, the bathroom.
The breakfast dont have fruit.
Close to subway station, Clean, friendly staff
Breakfast was slim pickings.
I liked the overhead shower and the overall aesthetic of the room: wood laminate flooring, nice art piece, and did I say the shower. also it is really close to a subway stop and some nice dive bars were in walking distance.
the bed was sort of stiff but some folks like that (I didn't). although I really liked the bathroom my particular unit only had shampoo available and lime scale on the ceiling. I good cleaning would have taken care of that. I asked for the liquid soap to shower with and never got it. I was only there for two nights so I just used the small hand soap. the speaker system didn't work in my room which...Read more
I enjoyed the comfortable bed, courteous staff, and ample parking. There were a few items missing from the room that the staff were happy to replace. People smiled and were always willing to answer your questions or help you in some way. I enjoyed that there was a desk in the room so that I could get some work done as this was a business trip. The WiFi also worked great and I did not have to worry...
There was no coffee maker in my room as pictured and the continental breakfast was just bagels and waffles.Read more
