At the Phoenix Hotel, guests have exclusive access to many amenities. One of the amenities is free parking, which enables visitors to keep their cars, trucks, and other vehicles on property that's secure. Another amenity is the free high-speed internet that gives guests the chance to surf the web from their smartphones, laptops, tablets, and other electronic devices when they need it most. Other amenities include room service, daily housekeeping, baggage storage, ATMs, several vending machines, and staff members at the front desk who are ready to provide guidance and assistance 24 hours a day, 7 days a week. The staff here is multilingual and the property is entirely smoke-free.
The Phoenix Hotel has several room types to choose from. However, every room has air conditioning so that every visitor feels cool and comfortable during their stay. Also, every room has a private bathroom that's full of amenities like a shower, a bathtub, a sink, a toilet, a hairdryer, and free toiletries. Moreover, guests can expect to find a flat-screen TV with cable channels in every room, too. This hotel provides towels, linens, and toilet paper. It also provides wake-up service, ironing facilities, a work desk, and a telephone that visitors can use to call the front desk whenever necessary.
This hotel is close to many popular destinations. For example, tourist attractions like Green-Wood Cemetery, Industry City, Escher The Exhibition and Experience, and The Annex/Hell's Kitchen Flea Market are all within walking distance of the hotel. Similarly, restaurants like Avocaderia, Maoz, Sunset Park Diner, and Lobby Bar at the Algonquin Hotel are just minutes away. Lastly, the closest airports are Newark Liberty International Airport and John F. Kennedy International Airport, while train stations on 36th St and 45th St are within walking distance, too.
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Cons. The hotel is in the ghetto and unfortunately did not have the most friendly staff. The queen bedroom was in a tiny apartment room with old bed sheets and tonight at all look like the pictures. They also requested a $20 deposit checked in and then when I check out they refused to give you my money back. After much arguing they finally gave me my $20 cash deposit back. Overall I will never go to this hotel again. the hotel is in the ghetto and unfortunately do not have the most friendly staff. The queen bedroom was in a tiny apartment room with old bed sheets and not at all of like the pictures. They also requested a $20 deposit I checked in and then when I checked out they refused to give me my money back. After much arguing they finally gave me my $20 cash deposit back. Overall I will never go to the hotel again. It was a complete rip-off for the price. This is not a hotel. This is a motel. It is low end and way too over priced. Not worth it.
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What amenities does the Phoenix Hotel offer?
The Phoenix Hotel offers free parking, high-speed internet, room service, daily housekeeping, baggage storage, ATMs, vending machines, and 24/7 multilingual staff at the front desk.
What can guests expect in the rooms at the Phoenix Hotel?
Every room at the Phoenix Hotel is equipped with air conditioning, a private bathroom with shower, bathtub, sink, toilet, hairdryer, and free toiletries, as well as a flat-screen TV with cable channels.
What are some nearby attractions close to the Phoenix Hotel?
The Phoenix Hotel is conveniently located within walking distance of popular destinations such as Green-Wood Cemetery, Industry City, Escher The Exhibition and Experience, and The Annex/Hell's Kitchen Flea Market.
What are some common concerns raised by guests about the Phoenix Hotel?
Some guests have expressed concerns about the limited parking availability, cleanliness issues, and the need for refurbishment of the hotel's rooms and amenities.
When is the best time to visit the Phoenix Hotel?
The high season at the Phoenix Hotel is in March, and the low season is in January. Visitors can plan their stay accordingly to enjoy the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient. Consider bringing your own toiletries to ensure you have everything you need for your stay.
Check Parking Availability in Advance
While the hotel offers free parking, it has limited spaces. It's advisable to check the availability of parking spots in advance, especially during peak seasons.
Explore Nearby Dining Options
Guests appreciated the proximity of various restaurants and a 24/7 diner. Consider exploring these nearby dining options for convenient and diverse meal choices.
Be Mindful of Noise Levels
Some guests reported noise disturbances from neighboring rooms. Consider bringing earplugs or requesting a room in a quieter area of the hotel.
Confirm Room Amenities
Some guests found discrepancies between the amenities advertised and those available in their rooms. It's advisable to confirm the availability of specific amenities with the hotel before booking.
Utilize Nearby Public Transportation
The hotel's proximity to train stations and a metro station makes it convenient for guests to explore the city using public transportation.
Check for Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as stained linens and cleanliness concerns. It's advisable to check the room upon arrival and notify the staff of any issues.
Consider Bringing Your Own Entertainment
A few guests mentioned dissatisfaction with the TV channels provided. Consider bringing your own entertainment options if TV viewing is important to you.
Be Aware of Check-in Times
Some guests experienced delays in accessing their rooms upon arrival. It's advisable to confirm check-in times with the hotel to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | August |
Average price (weeknight) | $196 |
Average price (weekend night) | $221 |
Phoenix Hotel is located at 517 39th Street in Sunset Park, 3.4 miles from the center of Brooklyn. Greenwood Cemetery is the closest landmark to Phoenix Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Phoenix Hotel.
Yes, Phoenix Hotel offers free Wi-Fi.
Phoenix Hotel is 6 miles from New York Skyports SPB.
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