Find reviews that mention:
10.0
Wait time to pick up car was acceptable. Staff was friendly.Reviewed May 31 2023
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4.0
Had to wait 45 minutes in line to pick up the car that I had pre-reserved. Very difficult to find return location!!!!!!!Reviewed May 3 2023
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10.0
didnt get mazda cx5 but vehicle was goodReviewed Mar 27 2023
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2.0
They charged us for 3 days instead of 3 hoursReviewed Feb 10 2023
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2.0
Wouldn’t let me rent because I recently got married and my credit card last name didn’t match my ID, even though my first and middle names were clearly the same. Lady at desk was super rude and unapologetic. Rented from Alamo instead.Reviewed Feb 6 2023
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10.0
I liked the vehicle I received and the staff were friendly and helpful. There was a shortage of vehicles so I appreciated the upgrade to a larger car at no extra price. The final bill was 20.00 more than I expected, but I assume maybe it was related to taxes or fees. Overall a good experience.Reviewed Nov 19 2022
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2.0
Employees were rude and no work ethic- slow, took breaks and wouldn’t answer questions from anyone. Car reeked of smoked and they wouldn’t let us switch. We waited over an hour for the car because “they needed to clean it” yet the car was very dirty. Overall, terrible experience. I called customer service and they did nothing.Reviewed Nov 16 2022
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2.0
Waited 1 1/2 hrs to get car after I preregistered for car at Asheville airport in NC. Waste of my valuable mini-vaca time but Budget gave me some $ back after complaining to them.Reviewed Nov 13 2022
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6.0
The car could have been much much much better.Reviewed Nov 11 2022
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2.0
Staff were not friendly, had to wait a while to even get a car and then it was impossible to find in the garage, no directions or signage to help out at all. even the employee we found down there didn’t know where our car was. We finally found it after half an hour of dragging our luggage around the parking lot.Reviewed Nov 8 2022
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2.0
One worker waiting on person who had been rear ended while 5 waited in line after arrival...car was not there after finally getting waited on...waited for car to be brought to airport...outside booth closed for drop off...had to wait in line inside again to turn in keyReviewed Nov 8 2022
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6.0
The staff (Denise) at pick up was very nice. The car itself smelled horrible like packs and packs of cigarettes were smoked inside. We had to keep windows open even on highway. Not sure will use them againReviewed Oct 25 2022
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