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8.0
Pros:Staff was the best!...provided special arrangements to accommodate our late arrival needs, which was much appreciated...can't say enough positive things about them!Reviewed May 14 2021
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4.0
Cons:The rental counter was closed when our flight arrived. Our reservation was for 8pm. Rental counter closes at 7...on a Friday night...when there were reservations and flights still coming in. Poor practice to operate like this. We were only one of many from our flight in the same situation. We had to cab to the hotel and back again in the morning. There was also no snow brush/scraper in the car which was covered in snow and ice when we we picked up the car the next day. The car smelled of heavy smoke. Overall miserable experience.Reviewed Feb 22 2021
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4.0
Pros:The car was niceCons:The Car selections were very limited, no options to be exact, kayak needs to let customers know they cannot use a debt card at airport terminal car rental places. I paid more for a midsized vehicle for 1 week than a full size from the same companyReviewed Oct 1 2019
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10.0
Cons:We rented a Ford Fusion, this is a nice car!Reviewed Aug 1 2019
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2.0
Pros:They were friendlyCons:They did not have any sedans available . That was the only type of car I could use.Reviewed Dec 30 2018
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4.8
Pros:Not much.Cons:They rerouted me to another rental provider because they don't staff their own desk. There were people in back that didn't come out to help so I had to wait for a long time with other customers. The return lot is unstaffed and not well marked. Took way too long.Reviewed Aug 7 2018
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2.0
Pros:CleanCons:Windshield fluid was empty and after I filled.it, it leaked. I was driving in snow/slush and had to keep pulling over, dump bottle water on to the windshield then turn on wipers, otherwise after a little while of driving, I had zero visibility making it dangerous for driving.Reviewed Jan 16 2018
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5.2
Pros:Easy pickup and drop off.Cons:The price that I was quoted when I made the reservation, was NOT the price when I picked up the vehicle. It was $100 dollars more when I picked up the vehicle. The vehicle that I reserved online, was NOT the vehicle that was available when I picked it up. I reserved a luxury car, and received some type of SUV when I picked it up.Reviewed Dec 8 2017
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6.8
Pros:Easy and quick to drop offCons:No worker at budget had to wait for Avis desk to help me.Reviewed Jun 8 2017
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7.6
Mustang rentalPros:The drop-off was quick and easy and the price was what I expected.Reviewed May 22 2017
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10.0
Rental for vacationPros:The car was clean and plenty of room. One fill up we got 35 mpg.Cons:N/AReviewed Mar 1 2017
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10.0
Pros:Great car.Reviewed Oct 10 2016
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