2.0
At first they told me they didn't have a car for me, then they charged me more becuase they were overbooked for the class of vehicle i booked!Reviewed Apr 20 2026
review from![kayak]()
2.0
Budget was overbooked and was not able to fulfill our reservation. We ended up having to rent from another company.Reviewed Mar 17 2026
review from![kayak]()
2.0
They did not have any cars available when we arrived and had to go to Avis and pay a significant amount more to get a car. But This reservation was a BUST!!! Will probably be going directly to the actual company websites in the future.Reviewed Mar 31 2025
review from![kayak]()
2.0
Even though I reserved the car over a month in advance, when I arrived I was informed that all cars were gone and I was out of luck. They offer no information about other options and just walked away from the counter to the back office. And I wasn't the only one they did this to. 2 other people arrived while I was trying to make alternate plans and they got the same treatment.Reviewed Jan 4 2025
review from![kayak]()
2.0
They didn't have our car even thought we booked months in advance. We were stranded.Reviewed Dec 31 2024
review from![kayak]()
2.0
Very bed experience, starting with the office worker what gives you attitude when you’re asking questions and ending with the car with ripped seats and Shaking wells and aesthetic cars make you feel like you got the car from a junkyard, very bed , when I asked the worker to change my car he tells me is not possible so i got the drive the junk , I will never think that Buget rental car can rent that car and give costumers that service, don’t rent from this guyReviewed May 19 2024
review from![kayak]()
2.0
Car was beat and broken. No AC. Barely started a few times. Waited in line for 40 mins to get the car.Reviewed Apr 5 2024
review from![kayak]()
2.0
I reserved a midsize and I received a compact car that was old, beat up, and dirty. It was a Suzuki swift fr 4 people.Reviewed Mar 9 2024
review from![kayak]()
4.0
The car rental office I designated for pickup was closed. The airport location did not honor my pricing, and the woman at front desk was rude, distracted, and completely unhelpful. I will be calling budget to request a refund.Reviewed Mar 4 2024
review from![kayak]()
10.0
Good, reliable car that has seen some miles, but it was great value for our money, and the staff made it super easy.Reviewed Jan 30 2024
review from![kayak]()
2.0
This was one of the most atrocious and stressful experiences. I’m shocked at how this is able to still operate. The manager/owner Adeline Chee-A-Tow laughed in my face when I told her it’s unacceptable. The car was confirmed. But they didn’t have any cars. So after spending an hour and 50$ to get to the office. I was suggested to take a bus back to my hotel to save some money. I had the BUDGET offices close this office. The 3rd party website was just as useless. Saying “we can’t find any reservations sorry. At least they didn’t charge you” Shut this business downReviewed Jan 15 2024
review from![kayak]()
10.0
Good value, quick pickup and dropoff. Floormats in the back were a little frayed.Reviewed Jan 9 2024
review from![kayak]()
