Reviews for Budget in New Bern
- All reviews 100%
Oct 23 2016
Seats were very uncomfortable, windshield not clea
Pros: Jetta is plenty peppy. Very convenient to have an EZ pass.
Cons: Seats were awful for us. inside of windshield was foggy or coated as if it hadn't been recently cleaned.
May 9 2016
Pros: Convenience of rental car parking next to terminal.
Mar 7 2016
Cons: Nobody was there.
Feb 22 2016
drop off charge of $300 due to canceled flight
Cons: my flight out of new bern nc got canceled. I called and was told that there would be a $300 drop off fee if I returned the car to Norfolk instead (which was my only way to get home that day) I was told to return the car in Norfolk and talk to the people at the counter and they would "waive the fee". once I got to Norfolk I had to fight to get the charge reduced to $165 on a rental that was suppose to cost me $110. they wanted to charge me $410 with the fee. Awful customer service I will never rent from budget again -you tried to gouge me with a $300 drop fee-