Guest Reviews
Overall Rating
7.4
Good
Based on 3,848 reviews
Cleanliness
7.9
Comfort
8.2
Pickup/Dropoff
7.9
Value for money
8.1
Hertz car rental prices in New Bern
| Economy | $42/day | |
| Compact | $42/day | |
| Intermediate | $50/day | |
| Full-size | $54/day | |
| SUV | $50/day | |
| Minivan | $66/day | |
| Premium | $40/day | |
| Luxury | $71/day | |
| Commercial | $55/day | |
| Van | $55/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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8.0
Pros: Staff at pick-up was friendly and helpful. No staff present at drop-off.
Cons: Expensive to add another driver.....
review from
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2.0
Never got my rental....
Pros: Online was easy to use and book. This was the ONLY positive part of the experience.
Cons: Counter clerk was rude. once we got there to wrap my car he informed us that I had to have a credit card that my cash was no good. He was very rude and really need some customer service skills in dealing with people. It needs to state when you order your car that they do not except debit cards or cash. Not everyone has a credit card. There is a family behind us that also only had a debit card and cash.
review from
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10.0
Pros: car and people were great thankyou
review from
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10.0
Satisfied Renter
Pros: Got the car I desired. Clean and worked perfectly
Cons: Its company policy to immediately charge credit card for #200 at start of rental. I;m sure it takes more than immediately to get money back. So did not like the deposit policy
review from
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10.0
Easy and quick
Pros: Access to lot, ease of process
review from
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7.6
Pros: small airport made pick up easy
Cons: there are hidden fees when using third party booking websites. cost another $89 for car, very disappointed about that
review from
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5.2
Cons: Hours were poor for Saturday. Flight delayed and missed rental by half hour. No after hours pickup
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10.0
Pros: Very clean, the team there were very pleasant
Cons: N/A
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10.0
Pros: Pickup and return of car was quick. We were provided a navigation system at no extra cost.
review from
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10.0
Pros: Very good service. Car was upgraded for no charge.
review from
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10.0
Rescued
Pros: Jamila McDonald provided me with a Chevrolet Spark upon short notice. Telephoned me to let me know it would be a late pick-up, then phoned me back to let me know she had rearranged the schedule with another client who wasn't wanting the car early. My daughter was traveling and when our GPS wouldn't direct us to the car rental, Jamila told me that she would come pick me up so my daughter could get on her way. She did. She was cheerful and chatty about the city and informative, took me back to the dealer, dispensed with the business of rental me the car quickly and efficiently and took care of me in every way possible, a stranger in a new town. Loved her. I would rent again from Hertz.
Cons: No complaints.
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7.2
Pros: The car was comfortable.
Cons: The windows and mirrors weren't clean. Couldn't get a receipt at dropoff, printer's weren't working.
review from
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10.0
Pros: car and people were great thankyou
review from
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10.0
Satisfied Renter
Pros: Got the car I desired. Clean and worked perfectly
Cons: Its company policy to immediately charge credit card for #200 at start of rental. I;m sure it takes more than immediately to get money back. So did not like the deposit policy
review from
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10.0
Easy and quick
Pros: Access to lot, ease of process
review from
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10.0
Pros: Very clean, the team there were very pleasant
Cons: N/A
review from
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10.0
Pros: Pickup and return of car was quick. We were provided a navigation system at no extra cost.
review from
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10.0
Pros: Very good service. Car was upgraded for no charge.
review from
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10.0
Rescued
Pros: Jamila McDonald provided me with a Chevrolet Spark upon short notice. Telephoned me to let me know it would be a late pick-up, then phoned me back to let me know she had rearranged the schedule with another client who wasn't wanting the car early. My daughter was traveling and when our GPS wouldn't direct us to the car rental, Jamila told me that she would come pick me up so my daughter could get on her way. She did. She was cheerful and chatty about the city and informative, took me back to the dealer, dispensed with the business of rental me the car quickly and efficiently and took care of me in every way possible, a stranger in a new town. Loved her. I would rent again from Hertz.
Cons: No complaints.
review from
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8.0
Pros: Staff at pick-up was friendly and helpful. No staff present at drop-off.
Cons: Expensive to add another driver.....
review from
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7.6
Pros: small airport made pick up easy
Cons: there are hidden fees when using third party booking websites. cost another $89 for car, very disappointed about that
review from
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7.2
Pros: The car was comfortable.
Cons: The windows and mirrors weren't clean. Couldn't get a receipt at dropoff, printer's weren't working.
review from
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2.0
Never got my rental....
Pros: Online was easy to use and book. This was the ONLY positive part of the experience.
Cons: Counter clerk was rude. once we got there to wrap my car he informed us that I had to have a credit card that my cash was no good. He was very rude and really need some customer service skills in dealing with people. It needs to state when you order your car that they do not except debit cards or cash. Not everyone has a credit card. There is a family behind us that also only had a debit card and cash.
review from
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5.2
Cons: Hours were poor for Saturday. Flight delayed and missed rental by half hour. No after hours pickup
review from
Other suppliers in New Bern scored
Where can I find Hertz car rentals in New Bern?
200 Terminal Drive, Hertz car rentals
Address
200 Terminal DrivePhone
+1 252 637 3021Top Tips For Renting a Car from Hertz in New Bern
- 25% of our users found rental cars from Hertz in New Bern for $33 or less
- Book your rental car from New Bern in Hertz at least 1 day before your trip in order to get a below-average price
- Premium rental cars from Hertz in New Bern are around 47% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in New Bern
How much does it cost to rent a car from Hertz in New Bern?
On average a rental car from Hertz in New Bern costs $41 per day.
What is the most popular rental car from Hertz in New Bern?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in New Bern.
How many car rental locations does Hertz have in New Bern?
Hertz has 2 rental locations in New Bern. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Simmons Nott Airport (EWN)?
Yes
Does Hertz offer shuttle or airport pick-up services from Simmons Nott Airport (EWN)?
Yes