2.0
I liked the fact that I was able to visit my Family and I didn’t like anything about this Rental experience with Budget. What could be better is They should give you the car you paid for and if they can’t accommodate you then a discount should be given for the down size of a car. I paid to get a SUV a CX-5 and ended up with a Chevy Malibu instead with no discount. The lady was so Rude I wanted to cancel my whole reservation. I will never rent from their ever again and don’t recommend anyone use themReviewed Mar 21 2023
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2.0
They aren't connected with the retailers every booking I made through kayak lead to retailers telling me they were out of stock on cars.Reviewed Sep 20 2022
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8.0
need more agents at deskReviewed Jul 18 2022
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4.0
Budget gets you on the price. They charge your credit card double the price you originally got when you drop your vehicle off. Very disappointed with this experience.Reviewed Apr 4 2022
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10.0
clean, smooth rental process, enjoyable ride!Reviewed Dec 13 2021
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6.0
Pros:Staff was very professional and efficient.Cons:The car was very worn, seats were stained, loud, uncomfortable. I thought I was getting a volkswagon jetta but ended up with a toyota corrolla. It looked like it had been just returned from a college road trip.Reviewed Apr 26 2021
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10.0
Pros:All good..Easy airport..Cons:Directions didn’t really make it clear that the check in was in the airport..Had to call and get help finding where to pick up..Reviewed Jun 18 2020
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8.4
Pros:The drop off was very easy and convenient. The staff member came right to my door.Cons:I reserved a compact car but the company only had large suv available. This was not reflected on the website.Reviewed Dec 20 2019
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9.6
Pros:YesReviewed Nov 6 2019
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8.0
Pros:Made us wait to exactly 6 to pick up the carCons:I had to put a quart of oil in the car and the service light came on while on the tripReviewed Sep 20 2019
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6.0
Pros:The Budget rental itself was fine.Cons:Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.Reviewed May 23 2019
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5.2
Cons:The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!Reviewed Apr 1 2019
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