Book Budget car rentals in Newport News

Fri 3/31 Pick-up
Noon
Mon 4/3 Drop-off
Noon
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Reviews for Budget in Newport News

  • All reviews 100%
6.1/10 Good
Based on 7 reviews
  • 7.0
  • 5.5
  • 4.5
  • 5.0

Recent reviews

Most recent
    6.0 Okay
    Compact
    Mar 23 2017
    Surprised
    Cons: I had a very long wait in line (there were only two people ahead of me). The man who processed my pickup was extremely unfriendly. He offered me additional insurance and waivers. When I politely declined, he treated me as if I was ignorant while using scare tactics to get me to buy them (I'd already verified my coverage with my insurance and said as much). He then handed me my paperwork and asked me to initial in 4 different places. Apparently he assumed I wasn't going to read the paperwork - he'd overcharged me by $11. When I asked why their was a difference between my quote amount via Expedia and his amount he said he didn't know and didn't offer to look at the bill. When I continued to read he acted irritated and took the paper. He looked over it and then changed something on the computer. He said he'd put me in a different car (he didn't because he'd already gotten the keys and didn't swap the keys). He offered no other explanantion and asked me to sign again. There was no thank you or have a nice day.
    8.8 Excellent
    Intermediate
    Jun 5 2016
    Pros: Car was roomy, great on gas
    Cons: No help finding car in parking garage. Person at counter was helpful on my reservation but couldn't find the car and wasted time walking around. Once I got to car had to google how to start it. Was push start I had no idea I had to have my foot on break to start it until I googled it
    4.4 Okay
    Full-size
    Mar 25 2016
    bait and switch
    Pros: Nothing.
    Cons: From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.
    2.0 Poor
    Compact
    Nov 23 2015
    Cancelled
    Cons: Upon arriving at the airport to pick up the car I had reserved. I found out that my reservation had been cancelled and I was not given a reason as to why.

Other suppliers in Newport News scored

Where can I find Budget car rentals in Newport News?

900 Bland Boulevard, Budget car rentals

Address

900 Bland Boulevard

Phone

+1 757 877 0292
Budget
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