10.0
The Budget employee who initially rented our car to us in Roswell, NM was extremely organized, efficient, and friendly. And, the return in Denver could not have gone more smoothly. The car we rented did not appear to have been cleaned from at least the previous renter. An old receipt was in the center storage, and the inside of the windshield was extremely foggy. However, no one had smoked in it, which I always consider a plus.Reviewed Sep 17 2022
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10.0
Great car, no hassles! Staff was terrific, loved the vehicle, will absolutely use Budget again.Reviewed Aug 11 2021
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9.6
Pros:I was running late to pick up my rental, the agent waited a few minutes past closing time to accommodate the pick up.Reviewed Apr 15 2019
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10.0
Pros:Learned about FastBreask - what a delightful addition! Agent was super helpful, friendly, Car was excellent!Cons:Not sure I like dialing-in my gear shifting - but I understand that is a new trend. Car was well worth learning the new skill, however.Reviewed Apr 1 2019
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2.0
Cons:The car broke down, flat tire. There were no insturctions to change the tire, The emergency service admitted he couldnt help me. The roadside assistance could find me to get me another car. I shouldn't incur any charges in my opinionReviewed Oct 16 2017
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9.6
Pros:Cathie at checkout counter.Cons:The Chevy Malibu was very basic: we missed many of the bells and whistles on our home vehicle.Reviewed Sep 20 2017
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2.8
Changed rate during rental periodCons:Turned car in 5 days early and was still charged the same as for a one week rental. How is that possible? Because you're penalized for early returns. Didn't know this until after I turned it in. You have to keep the car for at least 4 days they said. Terrible! I just didn't know how long I was going to need it so reserved for one week but penalized for early returns. Never to budget rental again!!Reviewed Jul 29 2017
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9.6
Pros:Very friendly staff and an upgradeReviewed Mar 29 2017
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7.2
Pros:How easy it was to pick up and drop off the carCons:The priceReviewed Apr 7 2016
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