Find reviews that mention:
4.0
Cons:vehicle smelled like blunts, not sure if the workers smoke in there or if nobody checked it after whoever used it last.Reviewed Apr 12 2021
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4.0
Pros:On pickup the service clerk spent 20 minutes talking to another customer in Russian helping them buy a car dealer and talking shop while I waited in line. He assumed I wouldn't know what's going on, little did he know I speak perfect Russian. With all that going on the computer showed the vehicle with a full tank, when I was at empty. We had to work it all out upon return on the vehicle in a different state. I did forget my EZ pass in the car and once I realized what happened I contacted Budget to request tag to be returned. Both the drop off site and customer service claim they don't have the tag, yet I see Florida toll charges on it. Obviously forgetting the tag in the car is my fault, but how anyone claim the car is disinfected and cleaned if the tag attached to the window is missed?????Reviewed Sep 20 2020
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2.0
Cons:I never ordered a car for pickup in Trenton. I ordered one for pickup in Philly. I canceled this order by phone and placed a new order directly through Budget's website for pickup in Philly. Somehow this reservation in Trenton wasn't actually canceled because someone then called that morning asking where I was to pickup the car.Reviewed Nov 25 2019
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3.6
Pros:Drop off was super inefficient.Cons:More than one staff memberReviewed Sep 30 2019
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9.6
Great experiencePros:Friendly staff, helpful, quick service.Cons:Bathroom was a bit dirty and the location is tough to find, not well lit, and could use more signage.Reviewed Dec 9 2018
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4.0
Charged me for gas, after I had just filled tank!!!Pros:Car was clean, ready and on time for pickup.Cons:Attendent handed me a folded print out receipt with a $25 and change charge for fuel, plus a $5 service fee, after I had just filled up a few miles away from drop off. Didn't notice until we wefe in JFK terminal.Reviewed Oct 7 2018
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9.6
Pros:Efficient, polite serviceCons:Rental drop off was in back of airport, not well marked, need better large signageReviewed Sep 14 2018
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2.0
Cons:The windshield was covered with bird poop and other dirt. There was no windshield liquid in the dispenser so it didn’t come off The inside had coffee/liquid spills in the console and I could tell it wasn’t clean. No one came to pick us up at the airport so a transport man dropped us off at budget. I rented a car for 3 days in fort Myers for $67 and this rental was over $50 for one day Very disappointed in BudgetReviewed May 4 2018
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9.6
Pros:Ford Taurus was terrificCons:Took three attempts to get the bill straight...but finally was as expected thru kayakReviewed Apr 24 2018
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10.0
Happy customerPros:I liked how nice, efficient, helpful and no-nonsense and to the point was the overall service, from pick up to drop off. I am particularly grateful to Andrei for going out of his way to rush me to the airport as I was running late for my flight. Thanks to his quick and helpful action, I made it just in time to my flight. Budget is always the best!Cons:Car didn't have EZpass transponderReviewed Feb 11 2018
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4.8
Cons:When I arrived there was no car for me, they had to rent one from their neighbor. Car was filthy. The attendant told me to bring the tank on 1/2, there was a little less than that. Brought the car back on a little less than FULL. CHECK YOUR PAPERWORK!! Because they had to give me a different car than what was on the paperwork, they never changed information. I should have looked. I reminded the attendant that HE told me to bring the tank back on 1/2. Luckily I wasn't charged for gas. They don't speak very good English. Because we flew into Trenton, NJ we didn't have much of a choice of Car Rental Agencies.Reviewed Nov 26 2017
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8.4
Pros:Fast drop offCons:Better signage needed for drop offsReviewed Sep 10 2017
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