Pros (+) Customer service was great at check in-very friendly
Cons (-) Rooms were on the smaller side, bathrooms were dated for a downtown hotel
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hilton Garden Inn Buffalo Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Hilton Garden Inn Buffalo Downtown
8.0
Very good
872 verified ratings
Wonderful
417
Very good
165
Good
113
Okay
47
Fair
58
Mediocre
23
Poor
49
Summary of reviews
Guests say
Guests frequently praised the hotel's central location and some found the rooms clean and comfortable. However, many reviews expressed dissatisfaction with the service, particularly at the front desk and during breakfast, citing unfriendliness and lack of helpfulness. Cleanliness was mixed, with some rooms well-kept and others lacking attention to detail. The closure of the pool without prior notice disappointed several guests, and breakfast quality and value received neutral feedback. Overall, while the location is convenient, service and amenities did not meet many guests' expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.9 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities available at the hotel?
The hotel offers a variety of amenities including valet parking, an indoor pool, express check-in and check-out, airport transfers, a laundry service, and a dry cleaning service.
What can I expect from the hotel's dining options?
The hotel features an in-house bar for socializing in the evening, a restaurant, and a snack bar. Additionally, food can be delivered to guest accommodation for convenience.
When is the best time to visit the hotel?
The high season is in December, making it an ideal time to experience the hotel's great location and friendly staff, ensuring a comfortable stay.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for its clean and comfortable rooms, as well as the helpful and friendly staff who ensure a sanitary and pleasant environment.
Is parking available at the hotel?
Yes, the hotel offers parking and a free airport shuttle for added convenience. However, some guests have mentioned that parking instructions could be clearer.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned the great location and recommended choosing a room with a view, especially for events at the nearby KeyBank Center.
Consider Nearby Parking Options
Some guests found the off-site parking in an open lot inconvenient, so it may be worth exploring alternative parking arrangements if traveling by car.
Be Mindful of Construction
Several guests noted that construction in the area limited access to the hotel, so it's advisable to check for any ongoing construction and plan accordingly.
Check Restaurant Hours
A few guests mentioned that the restaurant and bar hours were not always conducive to their needs, so it's recommended to verify the operating hours in advance.
Inquire About Pool Availability
Some guests were disappointed to find the pool closed without prior notice, so it's advisable to confirm the availability of amenities like the pool before booking.
Explore Public Transportation
The hotel's proximity to the metro train was highlighted as convenient for accessing nearby attractions, making it a viable transportation option to consider.
Verify Breakfast Details
Some guests were caught off-guard by the additional cost of breakfast, so it's recommended to inquire about breakfast options and associated fees upon check-in.
Consider Alternative Dining Options
A few guests found the lack of nearby restaurants disappointing, so it may be worthwhile to research dining options in the vicinity.
Take Advantage of Nearby Attractions
The hotel's central location near attractions like Shea's Performing Arts Center and the Buffalo City Hall makes it ideal for exploring the area on foot.
Confirm Room Maintenance
Some guests encountered maintenance issues such as torn rugs and peeling wallpaper, so it's advisable to verify the room's condition upon check-in.
Location
10 Lafayette Square, Buffalo, NY 14203
What's nearby
- Lafayette Square68 yd
- Buffalo and Erie County Public Library216 yd
- Prudential Building417 yd
- Buffalo City Hall0.3 mi
- Ellicott Square Building0.3 mi
- Coca-Cola Field0.4 mi
- Shea's Performing Arts Center0.4 mi
- KeyBank Center0.8 mi
- Theodore Roosevelt Inaugural National Historic Site1.1 mi
- Corpus Christi R C Church Complex1.9 mi
- Forest Lawn Cemetery2.5 mi
- William R. Heath House2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Buffalo Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | September | $593 | $548 |
Cheapest month to stay with an average 64% drop in price. | Most expensive month to stay with an average 55% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Garden Inn Buffalo Downtown
Which month has the cheapest rates at Hilton Garden Inn Buffalo Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Garden Inn Buffalo Downtown is December, with an average nightly rate of $165. The most expensive month is September at $340 per night.
What is the cheapest day to book Hilton Garden Inn Buffalo Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Garden Inn Buffalo Downtown is Sunday, with an average nightly rate of $188. The most expensive day is Wednesday at $884 per night.
How far in advance should you book Hilton Garden Inn Buffalo Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Garden Inn Buffalo Downtown, book around 6 weeks in advance. This could save you approximately 59% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Garden Inn Buffalo Downtown
FAQs when booking at Hilton Garden Inn Buffalo Downtown
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.2 mi | Buffalo | 8.1 mi |