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The room was clean, neat and spacious. I appreciated the available appliances--frig, microwave, coffee pot, iron/board. I also took advantage of the continnential breakfast. The staff was very helpful and pleasant. While the workout room was well-equipped from machinery to towels and water, I was disappointed in not be able to determine how to operate the treadmill. There was no instructions from either the manufacturer or the hotel, and regardless of what I tried, I couldn't get it to operated.
They refunded one day because we left one day early. Nails sticking out all over the room. Many holes in the walls. Air conditioning didn't work. We had to move to a different room for the second night.. There was a big dog barking and someone above our room was jumping up and down for over four hours. We had to move to one small bed instead of two.
Room had enough towels and microwave/refrigerator The motel staff needs to screen their guests better. Alot of undesirable guests up all night drinking and making more noise inside and out of their rooms. Guest in room above me stomped around their room all damn night and I didnt sleep well. Reception didnt care either
Best pillows and mattress I ever slept on. Great restaurants really close. Excellent freeway access. Nice gym and indoor pool and jacuzzi. Good breakfast. Guy next door snored like a buzzsaw.
The staff were very accommodating in helping us get settled, giving us a free upgrade during a quiet weekend, they did their best to not only help us with odd requests and extra keys, but they also tried to remember us every time we came to the front desk. Small touches like afternoon snacks in the lobby and not rushing us out of breakfast in the morning helped make our stay, too. Some of the locks to the pool and weight room acted up at times and wouldn't work, even though the keys worked the room door just fine. Housekeeping staff were friendly but not talkative.
The people there were really nice and the cleaning people took great care of our room while we were there. Free breakfast every AM and it was good food. Quiet area. Comfy beds. Decent workout room. Indoor pool but would have preferred outdoor for the time we were there. No hotel bar or restaurant but plenty available around the area.
Had some family nearby so stayed the night after a long day on the road. Was pleasantly surprised by the staff at the front desk and the size and cleanliness of the room. 1 king with a small fridge and a couch. My only real gripe was the room was split so that the furniture (bed/couch) was on opposite ends and the tv right in the middle, which was weird. A swivel mount made the tv rotatable, but still a weird setup.
It has a nice location. Right across the street from a large shipping center with many food options and a WholeFoods. The beds are a bit rough, and they only provide 4 small pillows for king sized beds. If you come with a partner that is only 2 small pillows each.
Clean rooms, great breakfast. Great price. Like pool/spa.
Got a great price from kayak for 1 night stay($85). Wasn't expecting much, but the place was great. Clean, modern, with a great kitchen in the unit. Staff was friendly and quick. Breakfast was ready for our early departure to Tahoe. Nothing. The place was great.
Great business hotel. I need a kitchen suite when I travel and this one is perfect. Small scale, homey, decent continental breakfast with offerings other than carbs. Not the newest decor, but clean and the beds are very comfortable. I love that I can stay on the second or third floor and can open my window! Also, quiet enough that I can sleep with it open at night. Great location. Staff is great. I asked that they hold on to a laptop for a couple of days when I checked out until one of my co-workers checked in and they did it no problem! I always stay here when I'm in town for business. Fitness room is so-so, but much the same as many other hotels. Wish the fireplace in the common room was lit more often.
It is worth what you pay and more. I would definitely stay if I have to go back to Folsom again! Everything was pretty good.
Staff Horrible, very loud, noisy, elevator all night and day. Boo!
As we walked in the front door, Sean said welcome home. What a nice welcome. He made us feel like old friends and very welcome. Our room was ready and just what we asked for. The facility is very nice and quiet. We will be back.
Just a decent Inn near Old Folsom. I wish there were later room service options, & that the diner/bar were a little more 'updated'. Also, it'd be nice if there were some lounge areas to sit & enjoy.
Perfect location next to historic Folsom. We rented bicycles and rode the trail along the river.
Connivance was the main reason for staying . Room service for Breakfast was on time and hot . Thank you for a pleasant stay . returning soon . My only remark to improve would be to put more lights in parking lot , very dark . I felt safe but , more lights would be a deterrent to the criminal natured and my safety .
Location is great. A bit pricey with no breakfast included.
We enjoyed the fact that it was right in the center of town.
I liked how it well it was preserved complete with its historic story, and great pictures. The elevator was terrific and I loved the stained glass in the lobby.
We loved our stay here! Our room was clean and cozy. Staff was very friendly.
Close to fairgrounds and easy access to freeway. Breakfast wasn't tasty in my opinion.
Value Not as clean as should be expected. Hairs in the bathtub, and not talking about the long hairs one finds on one's head
Breakfast was very good Walls a little thin
Variety of snacks available for purchase 24 hours. Convenient location. Friendly staff. No continental breakfast.
The staff always greeted us coming & going. Also gay us offsite dining suggestions N/ap
Friendly staff at check in. Clean, quiet room.
Location is great. The gentleman who checked me in was efficient and polite. Bottom room near elevator. I asked for a room that was away from the noise... room was a older room with older furniture. TV did not work at all.
Nice bed. Bathroom was a bit dirty
The hotel is very nice and clean. Since we are dropping by the town for just one night to visit a friend and do some shopping, this hotel is a great choice. The hotel locates just opposite of the Folsom Outlet mall, with a lot of restaurants nearby. It will be great if continental breakfast is included in the room rate.
good location in nice neighborhood near shopping and movies. exercise room too hot
Location, room size Poor maintenance of the room - toilet backing up twice, handle sticking & overflowing, wad of gum on the table, make up on the wall, toilet paper holder falling off of the wall (in two rooms), kitchen cabinet falling off of the hinge.
Clean, modern, breakfast was really good, free internet that works great, free parking, and the evening free meal and drinks. Great location near shopping, restaurants and right off the freeway. Nothing - everything was great
The staff was awesome rooms clean breakfast was awesome exceeded expectations
The full kitchen was nice. The bed was comfortable and the room was clean.
Great room with good amenities. The sheets were stained, but no big deal. It's noisy. We had a room away from the road, thankfully, but we could hear activities in rooms all around us. Also, the in-room HVAC was louder than most.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
spacious and clean rooms, free breakfast no
I loved the customer service
fantastic location, everything you need nearby, just lovely and clean and feels great.
Very nice room set up with all the comforts of home. Nothing. Place is great!!!!
Reservation through has disclaimer it is non-refundable. I requested a ground floor room through Kayak, called National 9 on the morning of reservation date to notify I would be checking in late and confirm reservation. I was told I would have a ground floor the first night but not the second. When I arrived all ground floor rooms were full so I had to take a second floor. Was offered a ground floor second night and staff woul move luggage down. Needs better communication through Kayak and staff.
Good value Great location Friendly Staff
I new it was an older hotel so had some reservations before arriving, but the folks there have done a very nice job of keeping it up new paint new carpets comfortable bed flat screen tv a little road noise but ok. No amenitys just a good place to lay your head at the end of a long day.
A simple budget hotel, but good value. I was pleasantly surprised by the room itself - crown molding, nice television, convenient to town. And clean! The staff was very friendly - really for what I wanted, it couldn't have been better. Hey, it's no JW, but it certainly serves the needs at a great price! I would stay there again. No electronic lock - not much of a negative there though. Coffee maker didn't work, and I forgot to tell the management, so if you happen to stay in room 18 - fair warning!
Room was cold, noisy, smelled like urine.
We stay in a lot of hotels, and I can say we were very happy with this one. It was clean, nice, good location, breakfast was good. The staff was friendly, it was exactly what we'd want from a hotel.
New. As in built on Tuesday new. Fully equipped, and a really nice, hot, breakfast buffet FOR FREE! No housekeeping on the weekends, but that wasn't a big deal for us.
My wife and I really enjoyed our stay. The customer service was excellent. Check in/out time.
New and clean
This facility is brand new and the staff is fantastic. They have a great workout space, advanced energy management system, free continental breakfast, close to lots of dining options and well appointed rooms. You'll save a ton of money by making the drive to Folsom and get a great place to stay.
Water for the showers never got hot!
There was nothing we liked about the motel. It was dirty, sleazy, noisy, uncomfortable, smelled of smoke, the pool was ice cold.
Great value for the money. It looked old but it has been upgraded to serve the budget traveler. There is wifi, extra outlets, refrigerator, coffee maker, adequate TV, comfortable bed, clean bathroom, nice pool. I wouldn't send a friend who thinks resort. I send anyone who wants a budget stay on the way through Placerville. It was right next to Hwy 50 but our room was quiet.