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Santa Cruz Surfing Museum
Lighthouse Point Park
Clean & big. Very spacious.
Close to the beach. Two wall plus didn't work. Strong smell of cleaning products. We had to air out the room. Asked for a quiet room but room was facing pool. Maid came in without us having a chance to respond to her one knock.
So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome. Towels are too small
Nothing, ok maybe the location We found five cockroaches in the room in about 30 minutes, including one on the headboard. There was pubic hair in the bathroom. We were on the second floor, but we could see their open, festering dumpster not 50 feet away. It looked like they had not even put fresh sheets on the bed. We were tired. We had to get up early, but we could NOT stay in this dump. The pics online made it look cute. The rating was not great, but it was good. I travel enough to know when people clean a room properly. This room had the appearance of not having been cleaned well in some time. There is no way you should even have this on your list of options, especially with a good rating! The place is a health hazard. We ended up at the Parralax which was a very nice place and worth the reviews and the money even though we only got five hours of sleep. I do not need to stay there or at The Ritz, but when you rate a place "good" it should be clean, devoid of cockroaches and pubic hair. Disgusting is mild when it comes to our reaction. I hope you will do something about it. I run my own business or I would start by calling the health officers in the city of Santa Cruz, but this your business and you should investigate for YOUR sake.
In choosing a hotel on a budget, it isn't hard to see value in 2 star hotels. You realize after staying in them multiple times that the only reviews are bad ones. That being said, this hotel went in a sense above and beyond to make our stay better. We got there after the office closed, expecting to be locked out, but they left a folder for us with our name, two keys, and instructions. We went up to our room and it was very clean and exactly as we wanted. It was cold so we turned on a good heater. We took a nice shower. And slept in a nice, clean bed. Everything was exactly as it should have been. Dont look at bad reviews too harshly. This is a wonderful little beachside hotel.
Basic amenities. Good price. Great location. Internet was terrible.
Quick walk to pier and boardwalk! Quiet hotel, super friendly front desk. We would stay again.
Kindness and smile of the lady at the front desk The TV remote complicated and not user friendly. Hard to turn on and off or find right channels.
Somewhat friendly , we went to a concert at the catalyst and it was perfect in walking distance and to the boardwalk. Perfect if you staying for a night. The floors were filthy, my socks were black. The parking fees and other fees added on at time of check-in that weren't mentioned at the time of booking, I was not pleased about.
The first time we stayed here, we were pleasantly surprised. It looked just like a little budget motel. The room turned out to be spacious and clean with a very beachy vibe. The beds were decent too. Walking distance to the boardwalk! On our second visit here, it was like staying at a completely different hotel. The room felt like it was made for one bed and another one was shoved in. Sheets were stained and the beds were way less comfortable. The shower was almost too small to properly wash and could have used a remodel. It looks like. $100 security deposit was taken out of my account, but that was never mentioned when I made the reservation, when I checked in, or when I was told the total amount.
They didn't have a queen when i made my reservation that's what i booked so they upgraded us to a king at no charge and offered to give us better rates when staying with us again. The fan in the bathroom was super loud. Ran out of toilet paper in the room halfway through the night.
Location The neighbors were partying all night and we tried to call the front desk but our phone did not work. We then called the front desk from cell phones and no one was available. Incredibly restless night. We spoke with them and they quieted down but certainly no staff available and functionality in room limited.
Nothing The carpet was disgusting, very old with a bad odor! The bed was worn out. 1980's tv.
The beds were comfortable, the water hot, and the room clean. The pillows were too big/hard.
The room seemed to be clean. Smelled strongly of cleaning products. The owner replaced a lightbulb when asked but did not bring the bedside lamp for the other side of the bed as he said he would. Noisy air conditioner, turned it off but there is no air circulation, got too hot, bed too hard, pillows too big = terrible night of no sleep
The people working in the office were supper friendly To many stairs to the beach, maybe not the best location for seniors or disabled.
Right across the street from the beach? Boardwalk and peir. Super small rooms. Might be fine for 2 people but beyond 2 there is not enough room to mive around or even sit down. I usually stay at the dream inn which has much larger rooms. They cost more too though. To me its worth the added cost.
The ocean theme of the hotel was great and the room comfortable. It was just two blocks from the wharf and boardwalk so the location was ideal. We'd go back! Breakfast is limited, but there is a fridge, microwave and coffee maker in the room
Clean room. Prime location. Expensive. Housekeeping doesn't want to clean your room. Continental breakfast is terrible. Room is small.
I love how close it is to the boardwalk. It's literally a 5 minute straight walk. Super clean rooms and comfy beds! Friendly staff too! We come down and stay a few times during the summer and I always pick this place. It's a great price considering the location and in regard to the many other hotel/motels around. That coffee isn't served all day.... :) I would love to have some more vegan options for breakfast like almond milk!
Soaking wet carpet, wifi didn't work, staff couldn't find my reservation when I called, but found it right away when we showed up. Want to make sure that it is clear that we were at the blue Super 8 (West) as there is another location right across the street.