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Great location. Nice amenities and decor. Friendly staff. Comfortable rooms. Free continental breakfast. Food (mainly the flavor/taste) of continental breakfast could have been better.
Cleanliness, comfortable bed/bedding, & friendly staff. I personally would like better quality breads for breakfast and real maple syrup for waffle station.
Hotel manager was exceptional. 10 stars for her
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The staff was very friendly throughout our stay. The area was beautiful, as was the hotel itself. The beds were comfortable and the hallways were quiet. My youngest son absolutely loved the pool, although it was cold! Very nice stay! While the area is beautiful, it is very remote (surrounded by mountains and very windy roads!) If you are looking for shopping malls and tons of well-known food chains, this is not the place for you! I personally loved it, but it is in a rural setting.
Nice to have included a 'hot' complimentary breakfast !
I'm big on customer service and the staff was GREAT!! We are already planning a Fall trip. Thanks Hampton Inn for making my anniversary a great one!!
The hotel common areas and the room felt incredibly clean and fresh. Then, there's the location, of course - nicely located minutes from Cashiers and Highlands.
Beautiful hotel and design. Wife went around taking pictures of the hotel. And location for hiking waterfalls is a perfect plus.
Location was very good. Price was good. Very clean and staff very friendly and accommodating. I was unable to get into the room I was originally booked into. The key would not open the door! So I had to be re-located to a lesser room. Rate was same. This was a little disappointing, took a long to resolve but staff was great at helping out.
The hotel had a good location and a helpful staff. The breakfast bars were well stocked and never ran short. The room was clean and well maintained. The entire facility had a 'still new' feel about it. The pricing was a little steep, but it is the only commercial accommodation in the area.
Hotel was nice, it was very far away from shopping and dining. There is definitely not enough parking fir hotel guest.
Good location for Highlands and local waterfalls. Breakfast very limited
staff was outstanding, morning breakfast and coffee was nice, location is great a little dusty and old but that is like most cabin / cottages
Lovely little cottage. Don't expect a lot of room if your going with the cheapest fare. It was, however the best deal. We still had room for a cot beside the bed if your trying to be really cheap. The bathroom might be a bit dated, but it is very clean.
Lovely and hospitable.
Staff was very helpful and friendly. Overwhelmed with the ' extras' that were included!! And full kitchen , bedroom , separate living room! Could not believe the value!
Plenty of room, clean and comfortable Signage. Drove past the place and had to turn around.
even though the unit was older, built in the late 70's early 80's, it was very clean and worked out perfect for our family. appliances worked great. staff was friendly and efficient and very helpful.. we plan on going back next year...