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Everything is done to perfection throughout the facility. The resort is wonderfully clean, the rooms are well appointed, the food is superb, etc. The bed was lumpy!
The staff was very helpful and organized. The facilities were great. The hotel offered every commendation outside at the pools and beach as well as inside the hotel. Overall I would defiantly come to this resort.
Location amenities Control loud adults kids late night early morning.
The views are gorgeous. Perfect location with all the amenities. The July 5th Lobster bake was spectacular. At times the staff was hard to understand. We were not aware that you could reserve Oceanfront sitting on the beach. Chairs and umbrellas were packed in. It's so nice to have the beach service bring the chairs.
Everything was nice. The people, the food, the beach.. I went there with my boyfriend for a weekend and we had the best time.
Staff was very courteous and helpful. Check-in was too late. It was difficult to get ready for a wedding that took place at the resort. We had to travel to Mashpee for the church ceremony for 2:30 pm. We didn't get into the room until nearly 2:20, after I repeatedly returned to front desk. They said they would notify us by phone but that did not happen.
Walk out sliding door to the beach You could barely turn around in the bathroom.
Staff was excellent as always, room was great. Beach and amenities cannot be beat for an oceanfront location! We were not able to have our room until after four o'clock. Checked in early to get to beach and then at four needed to stand in long line for room key. Seemed like a very busy day and others had same issue.
There was a Banquet going on the second night which the attendees got completely out of control and had no respect for other guests staying on the resort. Got no sleep and was completely shaken up by the whole ordeal! Front desk apologized for the incident and offered another nights stay at a future date.
Great access to the beach, staff friendly and polite, wonderful breakfast buffet, ocean view room. Hallways and stairways were cluttered with trash bags and could have been cleaner.
Had a great room - appears I was upgraded. Had great view. All in all it was a very good experience. Middle of renovation. Room didn't have many electric outlets. Not a rod to hang dress. Bathroom light switch in poor spot. Also bath door couldn't stay open without propping luggage rack in front of it. Door to my side of hotel said not to use. Person at desk didn't mention so I went there to move things in then had to go back to front door to move in luggage.