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They let us do late check out to 1pm. The resort few was included in the the kayak charge. No hidden fees. At request upon check in they gave us a room with pool view. Would for sure stay there again when coming back to Palm Springs. No music at the pool most days. Large clump of hair in shower not cleaned. When they made our beds they took the earphones that were laying in the bed. Maybe they blended in. Phone didn't work in the room.
Clean rooms, friendly staff, very nice pool
Location was ok, about a $13 Uber ride from downtown Palm Springs and did have lots of parking. Booked this hotel last min for a getaway and figured how bad could it be since it was a resort and all the places I would choice typically were booked up for the holiday weekend. That was not the case, the hotel claims it's a resort just because it's connected to a golf resort and community. It's a super old room with worn out furniture, gross carpet and cheap decor. Randomly the bed was comfortable. Pool looked ok but was packed with families with kids. Nothing about the hotel made it resort like.
The hotel and surrounding golf course was beautiful! My boyfriend loves golf and he played as soon as we arrived.. While I watched & drive the cart. The people he played with were both out of towners and local... Both very friendly and nice. Hotel is in a convenient location... Starbucks & grocery store right across the street for morning coffee and snacks/food for the day. Room has a refrigerator... However, no microwave.. so don't bring back left overs unless you eat it cold. The first night, we were woken up by a STRONG smell of cigarettes. We thought it was coming from outside but we never opened our patio door for our whole stay. It was strong in the bathroom too... So it had to have been coming from the vents. I have really bad instant allergies to the smell of cigarettes smoke... So, that coming thru the vents had a bad effect on the rest of my day.
The location was perfect. We were close to everything. We got there at night, so we didn't see anything till morning. It was a beautiful area, well kept, and the staff was very nice. Down side was it was outdated. The mini fridge in our room was on it's last leg, the tv was an old box, the decor was very Outdated. Over all the place needs a good renovation, but I felt like it was well worth what we paid for the room.
Tennis courts and golf course were nice. Some of the staff members were great; others not so much. I was told the place was about to undergo a complete remodel; I hope so! The whole interior is in desperate need of a makeover. The room was fairly clean on the surface, but it was dusty, the carpet and upholstery were stained, towels were thin and scratchy... the little touches were completely absent -- they provided one bar of soap we had to use for both the sink and shower, cups were flimsy plastic and not restocked every day, the pool area was barren and hot. The restaurants were depressing -- empty, with little natural light and no reason to want to go in. Some staff members were unhelpful, disinterested and didn't seem to care. All in all, worth about half of what we paid.
Great view! Lots of potential. People at the front desk were great. Dirty! Had a smell due to a leak in the ceiling on our floor. Pool bottom was dirty. I realize it is the desert but here was dust everywhere inside. Paint was old and dingy. Looked as though at one point was very nice and just not kept up.
Was given a room key when I checked in, when I got to the room it was already occupied. When I told frint desk she seemed shocked and asked if I inew who they were. then wanted to put me on first floor. When I said no decided then to move someone that hadn't checked in yet. That should have been first option.
The bed The entrance of the hotel was nice, maybe it was because it was beside a golf course. They don't have anybody to help us with our things and they keep telling information to the customers that was misinforming. There was no pressure in the shower When we first got in our room, the fridge was located in the bathroom, and the plug keeps falling off, the phone was not working, so i had to call in for the operator through my phone and our tv was dated and its buttons was pushed in. They gave us another room, it was the same but the fridge was working and tv was okay. They only have maybe 13 channels and the rest is ppv.
Rooms were clean, pool and golf course looked nice. The hotel was large. Lots of parking. Starbucks across the street. For being such a huge hotel it was oddly unoccupied on a holiday weekend. There's huge ballrooms throughout the hotel and no events. No open cafes or pool bar. The gym is a hotel room turned into a gym. We barely saw anyone at the hotel. The hotel is huge and I think we saw maybe 3 hotel staff people of whom were quiet and melancholy. It seems like a scene out of a horror movie.
Love the resort itself and the staff Didn't like the bed, too aoft
The staff was outstandingly gracious. The spa was wonderfull,n and the staff excellent. Ww would rate the food as mediocre. In particular, our $500 bill for 4 at The Edge Steakhouse was out of line for the quality of the dinner. The service matched. Upon returning to our room at 3 PM it has not been made up. Disappointing.
All the individuals who work there we're fantastic! From the valet to front desk to the steakhouse restaurant! I was able to get a really good deal on one of the hotel.com websites, otherwise I would not have been able to stay at the Ritz! My friends and I were treated like royality...a huge shout out especially to Steven!!!! He is at the steakhouse restaurant and was PERFECT!!!! Thank you. Everything was perfect!
Room was very quiet and comfortable. Room service was great and fast. Very large room with wonderfull bathroom. Since I got a good deal on my room they stuck me in one with a wall as my view. I asked to change and they said no. I don't think they were that busy. Not very friendly when I was asking. I was very disappointed and it seemed like they were upset that I got a good deal on the room.
great hotel, very satisfied, great prices on food and drink , little bit less expensive than most 4 star hotels
The room was large with a nice view on the 12th floor. The bathroom had a large bathtub My wife enjoyed. The food was excellent But a little high price. The food was expensive.
This place was amazing! We just wanted to get away for a night for my boyfriends birthday. We layed by the pool and had drinks, had dinner, gambled, and had a great time. We can't wait to go back!! By the way, our room was AMAZING! We got a balcony room which was great, plus the king bed was a Cal King. Luxury!
Great facilities. Reasonable food and drink costs. But the rooms were way overpriced for a casino. Room cost
Location and facilities were a value for price paid.
Bed is comfortable, big pool Can hear everything in the hallways and need more attentive pool staff
The hotel has a luxiourious ambiance. The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
Kids in the adult pool
The room was nice and clean We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
location and amenities nothing
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Not enough self parking. Reckless driving through parking lot.
Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Location is downtown, near all attractions Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
It was wonderful!!!!
The selections of fine linens and toiletries, the location, the cocktails... The noise... The lack of a black out curtain on an east facing window instead using a white piece of canvas... Oh and that they had stopped serving the grits at the restaurant
I thought the drinks and food were wonderful and the staff was very accommodating. The room was fine. Overall, this place needs a ton of work. I know they are trying to be "hip" but it was just too dingy and unkempt. The cloth face "tents" on the lounge chairs were old, tattered and ripped. The wooden signage around the pool was weathered and cracked. Even the "pool toys" looked very old and worn out. The property sponsored a pool side party that went all day and into the night which made parking for guests a big pain. And the DJ had difficulty setting up his equipment so the guests were treated to LOUD speaker hissing, humming and other noises until the equipment was fixed. There are definitely nicer places in the area that are cheaper. Didn't hate my stay but nothing would draw me back to stay there again.
The rooms were funky (loved putting on the record player) Too much of a rave-vibe. Great place for a college kids, not so great for 30-40 somethings (and an absolute "avoid" for anyone older). Loud pool-parties from 12pm-2am + rooms that really aren't sound-proof, don't mix. Bartenders had that typical annoyed attitude of bar tending in a night-club, not the typical service-oriented demeanor one expects in a hotel. Food was either great or gross.
The room decor was lovely. Very suitable for the desert. Excellent design elements. As bad as this sounds, but the overload of children in the pool. Ace is more young hip crowd & kids aren't relaxing to be around.
We hosted the taco party on a patio and they did a wonderful job accommodating us in every way. The staff was helpful and pleasant whenever we needed anything and everyone was always friendly. The bedroom door was really heavy and slammed easily.
very small room, bathroom could have been a little cleaner
Restaurant and bar Pool! Spa Towels Beds, Room furniture was uncomfortable Lacking room for luggage
Always a good time We come every August - and this is probably our 5th or 6th time. While its always a fun time, the hotel could stand to update itself a bit. Everything is exactly the same and the wear and tear is beginning to show. I'm getting a little bored.
The customer service was top notch!
The hotel has an excellent staff. Cindy, our cabana attendant was awesome. She would check on us regularly, brought us multiple buckets of ice (without us asking), and was very sweet to the kids. I think every staff interaction I had was wonderful. The hotel is really geared towards families and they have a ton of activities for kids in addition to Splashtopia. The restaurant on site, Blu Ember, is wonderful. They had deals going on during our stay where the kids would eat free and there were a lot of options for the kids both at breakfast and dinner. The walls are thin and we could hear everything that was being said next to us. The families next to us were not being particularly loud, it's just that the walls are paper thin. Our bathroom had ants, which is not that big of a deal, but made me feel like maybe things weren't that clean. There are no elevators to reach the second floor. This is not a problem. We prefer to take the stairs. However, the building we stayed in (#24) had uneven stairs. So the first step was huge and then all the rest of the stairs would be the same size and then the last stair would be larger again. Both my sons fell the first time because they were not expecting such a large step. If you have little ones I would recommend getting a first floor room, however, with the walls being so thin = noise issue, I don't know if you want someone above you.
Splashtopia There were several entrances to access the pool area although you could not get towels at most of the entrances and had to walk a good distance to get towels. That was not convenient.
Loved our room and bedding. The view was of the golf course. Room was quiet and very pleasant. The water park was unbelievably packed ... just too many people in the area but all in all it was well managed ...
Very clean Bathroom doors-- check in time till 4:00
Fun pool! Great family hotel.
Bathrooms are finished with cheap fixtures, AC very loud, walls are thin and e could hear kids next door crying till 12:30.
My favorite resort and retreat.
Nothing to like. It didn't look like anything advertised on the website. The pool is surrounded by the parking lot. There are no towels at the pool. We didn't even check in, but left after 10 minutes and moved to a different hotel.
I liked that it is a pet friendly hotel with a beautiful pool. The staff was friendly and able to accommodate my family The cleanliness of the grounds could be better. A guest got sick in the lawn area and it was never properly cleaned up.
Grassy area for dogs warm pool Bedding was nice on-site restaurant was convenient DVR was a great plus Shower was too high, and couldn't get the water hot enough Carpet needed cleaning had to keep dogs on leash- rather have it fenced Can't enjoy the pool- no place to leave the dogs- maybe a couple kennels for a quick dip? With a treat my dogs would be happy for a bit.
Hawaiian theme dirty carpets, no pest control, not enough towels
New flat screen t.v.s Price is right.
Tiki feel and vibe are great. Friendly staff. Rooms need updating.
The staff were incredibly friendly (really-- some of the friendliest service I have ever had), they had free on demand tv, and the pool facilities are very nice.
recently renovated. Very friendly and helpful staff. Fantastic tiki vibe, especially in lobby, Restaurant and bar not open yet. But will be soon!
Warm Pool, Park near the door, fridge, late hours for Jacuzzi and swimming pool Uncomfortable mattress, vending machines are not 24 hours
Location, nice bath Dirty and stained carpet in room 246
We loved the pool area and although the restaurant/bar wasn't open yet, that will be a nice bonus later. Bed was comfortable. Staff was friendly. Tiki decor was cute Our room was pretty run down although you could see it was partially updated. I would have preferred to be upstairs I think and not so close to all the main traffic walking by
My daughter and I found the hotel online, read the reviews and decided to try the Caliente. It worked out perfectly! The room was great, the beds were fine, lovely large shower; we were very pleased with the room. We loved the pool and the hot tub, altogether I highly recommend the hotel. On our second night, for some reason, neither the jets nor lights were functioning in the hot tub. The next day they were. In the afternoon while lounging around the pool with our books, we found the music distractingly loud, however the volume was lowered as soon as we requested it. Shower water pressure was a little light.
Price was great for what you get! Very comfortable and extremely friendly staff. Complimentary breakfast before check out on Sunday. I booked same day for a last minute getaway with my 10 year old Daughter and we both enjoyed ourselves, wouldn't change a thing. My only suggestion would be larger towels in the pool area.
They were each amazing but altogether made it an amazing stay, can't wait to return! The hear
The valet staff was AMAZING!! They were friendly, fast, and provided us with advice on where to go. They were down to earth, joked around with us, and did not hesitate to carry out luggage to and from the room. Always greeted with a smile. Also, the man at the front desk Gabe was awesome. I felt welcome when checking in, and when my awesome bachelorette picked up every single item in and on the mini bar, Gabe fixed the charges without hesitation. All staff was awesome!! I'm not much of a valet girl, I'd rather self park so I didn't like that it's all valet. But like I said, the valet guys were awesome. I also didn't like that for my future sis in laws bachelorette party I couldn't bring in an ice chest or more than 12 beers. Those rules made me feel like maybe next time we'll suck it up, endure the prices and the crowd we don't want to be around and head to Vegas.
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help. Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
The staff was great, friendly and sweet I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
The room was spacious and the staff was beyond amazing Room was old, dried up gum in the carpet and just didn't give me what I expected to receive for my money
I liked the decor in the entrance. It was pretty awesome Pool was waaay too small, for a birthday we were put in a room with a bunch of noise next door of garbage trucks and construction, a little over priced.....not as good as vegas to be such a high priced facility
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
Pool party Small resturant and less staff for holiday
location, bar area with live music Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
Clean and well designed. We really enjoyed our stay here. The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
Their room have a separate living room area The parking lot to avoid a 25 dollar valet parking is a hike
Location was great. Young people were cursing and obnoxious and little children were listening to this and no staff did a thing. The rooms were very dark Like a dungeon.
When back to my room in the evening and found roaches all over the place call downstairs and they didn't move my room just came to clean up they told my I was gonna get remburst but no body in the day shift got the memo so I got to pay full price for a roach room never going back
Central to downtown Palm Springs, friendly staff. Heat didn't work in my room and the hotel is very tired and in need of a renovation.
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
Cleanliness & location. Staff wasn't incredibly personable at the front desk.
Felt at home instantly. Great service. Nice, calm, relaxing place to stay. Loved everything.
Came here with the boyfriend and we had a blast. It was a bit further away from everything, and we just stayed at the hotel the entire time. We left once to get Chipotle. Definitely worth it for the price though. Great service and hotel perks! Would come back here for sure. A bit of an older crowd, very quiet. No smoking on the premises! It's got a family vibe, so your neighbors know what you're up to.
Well appointed, comfortable rooms. Wonderful service from friendly owners. Cold beer and popcorn on arrival, wine happy hour around a fire pit. Heated pool and hot tub in lovely patio. Nourishing breakfast. Very fast wifi. What more could one ask for?
Book a couple massage which was great, spa location noisy, jackhammering outside my room for two straight days, went there to escape LA noise pollution but it was worse I will give it another try, maybe
We liked the entire property, the spacious room and bathroom, and there was always parking in front of our building. We can't say there was anything we disliked.
This place has potential but needs massive work. Dirty, a moth hanging out in between the drapes, flies galore, dirty rooms, non functional outlets & lamps. We had a total of 4 rooms. Yucky & icky. Turn down service means close the shades and empty out waste baskets. What happened to prep the bed, leave two little chocolates, slippers and then closing the drapes. Westin has let me down on this trip. untrained staff in customer service & cleanliness of facilities.
Probably the best bang for my buck ever at a hotel. Spacious room with a great golf course view. There was an adult only pool just around the corner from our room and a larger more family friendly pool towards the main plaza which means the hotel can accommodate any life stage. The main take away though is the customer service, every employee we passed in the hall said hello and asked how our day was. This on the outside seems like a small and simple thing but it made the experience so much more enjoyable.
The resort is great Rooms could be upgraded. I didn't feel the room to be as clean or comfortable as other resorts we have stayed at.
Great welcome, complimentary upgrade, spacious, comfortable and quiet suite.
Restaurant and staff was excellent, Javier our Server at Pinzimini made our dinner that much more enjoyable and was very accommodating of my wife's food allergies Room was downgraded and not what we paid for. Also we were sent to a nearby golf course instead because we were told they didn't have a 9 hole option which we found out later that they did :(
I received a room right by the parking lot, which was noisy and took away from the relaxing atmosphere. I won't be staying at this hotel again for this reason
Rooms are large. Beautiful public buildings and golf courses. Beds are very comfortable. Excellent Fitness Center. Checkin was difficult for one friend who came in late and the Front Desk made be wake up at Midnight and come to Front Desk and turn in a voucher which was not required for the other 3 rooms I had reserved for our group. That should not have happened. Everyone else had no problem checking in with ID and Credit Card but the late night clerk on Friday Night June 10th was really being silly in his demands for our late arrival. He needs to use some common sense next time and see that I had 6 rooms total in my name and added her (my friend) to one reservation.....ridiculous.
Room smelled really bad, carpets are old looking and drapes are old and were dirty looking
We thoroughly enjoyed our stay at the Westin Mission Hills Resort. Staff was friendly and attentive from check-in to check-out. Accomodating and helpful for whatever I inquired. Had a lovely golf course view which was spacious and comfy, and most importantly quiet! Plently of fun for my 8 yr old, but quiet enough at bedtime where we felt like we were the only ones there. Utilized the pools and restaurants the entire time, receiving friendly service from all. Breakfast buffet was delicious and great service each day.
The grounds and facilities are top notch and the staff is impeccable. We were taken care of and treated well at every venue and by every employee there. The views of the mountains and Pete Dye golf course are breathtaking and about as scenic as it comes. A couple shout outs for Ron and Pedro (Bellmen), Stephanie (restaurant wait staff), Karen (front desk), Crystal (sighting rooms for our wedding), and Cindy (Wedding Sales Manager) as they were particularly helpful.
Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$. The alcoholic beverages at the pool bar were the biggest let down.
Service was fast and attentive, even at the restaurant and even on a sold out weekend. And they didn't nickel-and-dime us for every little thing, such as the toothbrushes we forgot and the room towels we accidentally left at the pool. Not sure why people complain about the expensive parking because there is a free self-park lot only 100 feet away with plenty of spots.
The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.
Our reserved room with two queen beds was unavailable upon arrival. The other room offered had one huge bed, but the other person was on a couch made into a queen. The suite was very posh, the Presidential Suite, with two rooms and a shower ten feet square!
This hotel is really in need of a major rehab. The pool had scum floating in it.
Close walking to shoppimg and restaurant's.
The room was clean and the furniture was updated. Staff was very friendly and helpful. The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!
The grounds, pool area, hallways and the rooms were very clean and well maintained. The rooms were large and the beds comfortable. There was also plenty to do within walking distance of the hotel.
Nightly parking fee on top of room rate, excessive charge
This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here! Nothing ;)
Everything was awesome, from check-in to check -out! The hotel was built in early 50's, but was updated while still maintaining the mad men classy feel. Everyone in our party loved the hotel. The views were spectacular at day and at night. Cannot express enough how wonderful this place is!
Amazing weekend. Our anniversary was celebrated in style. We will definately go back. Loved it. Nothing.
Pool area has dj good for young people, staff very friendly Rooms are out dated and lobby was under construction
price blow up penis's in the pool, while kids where present
History of hotel and accessibility of a cocktail was nice. Room was nicely decorated and clean with exception of windows. Pay full price and you will get center room to main pool. Book in advance at discounted rates and you will get the garden villas aka lawn parking lot views. External windows haven't been cleaned in probably 2 years but I think it was a lawn view, difficult to see out. Good luck finding an umbrella by the pool. You can pay $500 for private cabana or burn in the sun for free.
Nice pool area They could not get the heat to work and had no room available to move is to that had working heat. We were told the hotel would waive the $35 per day resort fee - we were then charged the fee upon check out. There should be some habitability law that requires basic deliverables from a hotel in California - if there is it is not being enforced.
location was great. staff was warm and friendly. room was clean and bed was comfortable. ac heating did not work. called front desk and was told they would send someone but that did not happen.
The one thing we enjoyed was the pool table and rental of the bikes. I didn't like the fact I had to wait four hours to change my room and the house keeper and front desk go at back n fourth about changing my room that was filled with dead ants and live ones including bugs. Smelled badly .
The staff was friendly, the pool, the music First room smelled weird, the second room had a cockroach on the wall.
buildings run down elevators smell and don't work well towels dirty bathroom with fixtures chipped two lamps without light bulbs
The staff was nice that's about it This resort was dirty and not what we expected
Nice staff! Big rooms Water main broke so that was a bummer but they moved us and compensated us a little. The first room had a big tub that I was looking forward to soaking in but never got the chance and the second room unfortunately didn't have one. Also we asked for non feather bedding because of allergies but at 2am we realized they weren't so our first night was pretty miserable
The grounds were absolutely beautiful and the rooms were clean and nice. The staff dropped the ball pretty much every time we asked for assistance or needed an issue resolved. The only good experience we had with staff was a server in the restaurant, the bartender at the pool and a maintenance worker by the pool. The front desk staff were extremely rude, many staff members have no idea where anything is on the property, and no one apologized for making mistakes. 4th of July is obviously a busy weekend for the hotel, but we were also there for a wedding and the staff made many mistakes in accommodating the event and basic needs of a wedding group.
Staff was accommodating. This is an older MOTEL... not very clean for what you are charged.
The staff was helpful and some rooms are wonderful. We were put in a two queen room that was tiny. The second room was over twice the size of the first. It was the king bedroom. It was huge and much nicer.
Comfy bed, spacious, would go back. Good wifi and pet friendly. Bring own snacks - at night not much in immediate area and the morning breakfast will go fast if you don't get there by btw 6-8. Charged cars for a hold and three days later still waiting for it to come off even tho I paid for room in full before arriving
Breakfast, staff, and the room size were great. NOISE, and I don't mind noise-thin walls.On a main route and people drag race their cars at night. All the rooms are entered from outside and not in a hallway-so everyone walking by, dogs barking, etc. are extremely loud.
was able to change rooms from upper level to ground level. Any concerns were address in timely manner. Location is good and easy access to other major cities.
This guest did not leave comments about this hotel.
Very nice staff. Clean room, comfortable beds. Very pet friendly. The room was comfortable, but quite dark.
This guest did not leave comments about this hotel.
Customer service was great. No
Liked the size of the rooms. The breakfast seemed substandard.
The location meet my needs. In addition the price was great during this time of the year No, I can see in the coming years, they may need to upgrade
Decent space and good layout. Price was definitely not worth the room. It was very old, not much updated or new, weird smell and dirty in many areas.
Online photo doesn't match room. Room to clutter with big furniture that just take space
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it