Great staff. Responsive to our needs. Some of the facilities are a bit worn, but it is a highly utilized conference center.
3 stars
Sheraton Cerritos Hotel
Photos of Sheraton Cerritos Hotel
Overview
This Cerritos hotel is located next to Cerritos Center for Performing Arts. It also features a gym, an outdoor pool and a Jacuzzi.
Sheraton Cerritos provides an all-hours reception, plus a 24-hour business centre and an express check-in and check-out feature. For added convenience, it features a concierge, luggage storage and laundry facilities. It also offers superb facilities for meetings and events.
There are 203 stylish rooms at Sheraton Cerritos, each providing all the essentials to ensure a comfortable stay.
Los Angeles International Airport is under a 30-minute drive from the hotel. Disney California Adventure, Angel Stadium Of Anaheim and Disneyland are an easy car trip away.
Latest deals for Sheraton Cerritos Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Cerritos Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Snack bar
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Pets not allowed
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Heating
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Gift shop
General
- Storage available
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Cerritos Hotel
8.5
Very good
680 verified ratings
Wonderful
381
Very good
111
Good
74
Okay
27
Fair
40
Mediocre
12
Poor
35
Summary of reviews
Guests say
Guests appreciated the hotel's great location, which is convenient for shopping and dining. However, many expressed dissatisfaction with noise levels from neighboring rooms and construction, as well as issues with cleanliness and amenities like Wi-Fi and air conditioning. Overall, while the location and service received praise, the hotel fell short in several areas that affected the overall experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
465 reviews
7.9 out of 10
71 reviews
9.3 out of 10
11 reviews
8.8 out of 10
7 reviews
All reviews
Pros (+) The breakfast was OK.
Cons (-) NS
Pros (+) Customer service was ok.
Cons (-) You could hear the people in the next room conversation. You could also hear the people screaming in the pool on the first floor. The rooms are very dark in terms of color it makes the vibe in the room weird and there were a few spots on the wall it just does not feel comfortable at all the sheets and blankets weren't comfortable nor soft . needs a major upgrade .
Pros (+) The staff was helpful fast and friendly . The room was so nice and clean . The bathroom was big and clean very spa like feel to the room ! The bed was so comfortable I didn't want to leave . Room service was excellent !!
Cons (-) There was nothing I didn't like .
Pros (+) Large rooms (junior executive suite)
Cons (-) I wasn't informed much about the hotel when I checked in. I had to call and find out things in my own
Pros (+) $5.00 off at Starbucks for 'being green".
Cons (-) Free Wi-fi would have been appreciated.
Pros (+) Clean, quite, nice, and lovely. Would definitely book again. However...
Cons (-) Hotel forgot to provide a shower curtain. =(
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near Cerritos Center for Performing Arts, spacious rooms, and a clean and modern environment. Additionally, the hotel provides free parking and a 24-hour business center for added convenience.
How is the quality of the beds at the hotel?
Guests have described the beds as cozy and comfortable, providing a good night's sleep. The hotel also offers cribs for families with young children.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing guests with a convenient and safe place to park their vehicles during their stay.
What can guests expect from the hotel's food quality?
The hotel offers a restaurant with delicious breakfast options and a snack bar. Guests have also praised the good food and friendly staff.
How is the cleanliness and customer service at the hotel?
Guests have consistently mentioned the hotel's cleanliness, modern environment, and friendly staff. However, some guests have reported issues with room cleanliness and customer service, particularly related to the night shift staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for a spectacular view.
Consider Proximity to Towne Center
Guests appreciated the hotel's proximity to Towne Center and restaurants, making it convenient for shopping and dining.
Check for Complimentary Water
Some guests suggested that the hotel should provide complimentary water in the rooms instead of requiring guests to request it from the front desk daily.
Be Mindful of Room Size
A few guests mentioned that the rooms were smaller than expected, so it may be worth considering this when booking.
Note the Lack of Public Stairs
Some guests noted the absence of public stairs, which could be inconvenient when one of the elevators was out of service.
Request a Safe
Guests recommended that the hotel should provide a safe in the rooms for storing valuables.
Be Aware of Noise Levels
A few guests mentioned that the walls were thin, and noise from neighboring rooms could be heard, so light sleepers may want to take this into account.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, such as a room smelling like urine and unclean tubs, so it may be advisable to check the room upon arrival.
Verify Amenities Availability
Some guests experienced amenities not being available, so it may be helpful to confirm the availability of desired amenities before booking.
Consider Bringing Your Own Pillows
A few guests found the pillows uncomfortable, so bringing your own pillows might enhance your comfort during your stay.
Location
12725 Center Court Dr S, Cerritos, CA 90703
What's nearby
- Cerritos Center for Performing Arts176 yd
- Heritage Park0.4 mi
- Cerritos Medical Center1.2 mi
- Jacob Park1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Cerritos Hotel
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $212 |
Average price (weekend night) | $204 |
When to book a room at Sheraton Cerritos Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Cerritos Hotel
FAQs when booking at Sheraton Cerritos Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Long Beach Municipal |
Distance to airport | 6.3 mi |