good location, service oriented staff (in france!) rooms are to basic, eps bathroom
Very convenient for the airport, comfortable rooms and shuttle service to the airport
It is close to the Bordeaux airport but gets little aircraft noise. Room ventilation system was broken. Bed was lumpy and uncomfortable. I will try a different hotel next time
Air conditioning works well. Bed comfortable, I but recommed booking an extra bed and not sleeping on the sofa in the room, if travelling with child. Room quiet and quite spacious. Bathtub and little pentry also good The pool is practically on the parking lot.
The bed and especially the sheets were wonderful.
clean comfortable rooms. short stay so unable to comment further unable to watch a rugby match in the bar, yet able to watch in our room
Convenient to the airport for early morning flight. Good services, friendly staff, comfortable bed!
Roomservice was reasoneble and effective. Had to take taxi to go anywhere and this was costly. If you travel by plane and plan to stay in the area location is excellent though. Smaller pool than expected.
The staff at the breakfast room are really helpful and friendly. However the staff in the reception are not that helpful. The facilities in the room are not great (e.g. only 1 set of tower was provided although we have booked a double room for 2 persons)
the rooms were spacious and comfortable and the showers were excellent. access for disabled users was good, bar food was poor - not enough selection and poor quality
super room! great location. quiet!!!
Standard of accomodation for the cost.
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Food for vegetarians could have been more imaginative
Easy access and close to airport Gloomy room and smell of smoke
Reception staff were excellent and extremely helpful Bed was rather uncomfortable
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Good access to the highway. When we got there the reception was closed and we had to wait three hours outside. Really small rooms. Good for a night stay with small baggage, not for a long stay.The bathroom had mold and was a bit dark.
Adequate for an overnight stop
Unfortunately I can't think of anything good to write here. As an aside though, avoid the 'Grill' across the road as a place to eat - it was overpriced and the food was terrible. It was small, the bed very uncomfortable, the curtain rail fell down, shower was poor. No safe, the free wi-fi didn't operate in the room. Staff did not speak any English at all. Breakfast was overpriced and poor quality. Unfortunately booking.com don't publish reviews until they have 8 in all - otherwise we may have been able to avoid this stay.
the room ther was not anyone around to handle luggage and show you the room,I have the impression that you do not have enough staff for an hotel so big,the restaurant's food is mediocre.The price is almost right but it's not an hotel to brag about it.
Staff helpful - clean and functional. Breakfast simple, but fine as a quick start before setting off on a long drive.
hotel was clean and functional ideal for aerport and visiting Bordeaux.
Lack of signage and no direction from staff, took 15 minutes at the end of a 550 mile drive to find the room
It was easy to find and on our route.The breakfast was fine, no complaints. Despite being beside the motorway, it was very quiet. The room was really very small as we needed to put in a cot, but as we were passing through it was not a problem.
free wireless , high speed internett!!!!!!!!!! airco did not work !!!!
The services qnd resto of the Campanile chain The situation in a very poor neibourhout
Tea and coffee making facilities in the room. Quiet. Good restaurant with friendly staff. Nice soft bed, but unfortunately had developed a distinct concave shape to each side of the matress.
good location very quiet Didn´t like restricted evening meal, better and more varied selection of food in other Campanil hotels
The welcome is friendly, staff is helpful, restaurant is neat and tidy, and the food good and choice not boring. Especially fish courses The fact to check in and out outside of the sleeping quarters.. Not to have a shover cap and a hair dryer...
The hotel had a pool which suited our young daughter and the menu did allow for children. The meals We thought that the price of food and drink was very expenisinve. It made the cost of a reasonably inexpenisve hotel very expensive. Eating a basic meal for 2 adults and 1 child over two nights was over 100 euros (excluding drinks). Although I would recommend the hotel overall I would warm that the cost of food and drink is high.
Stayed at this hotel on previous occasions and once again we were not disappointed. Very pleasant staff and good service. Very good buffet in restaurant. Hotel very convenient for overnight stay.
Help from Receptionist on Sunday pm to provide cold meal
Good restaurant - friendly and efficent staff
Hotel equally suitable for business or leisure
Location - perfect for our overnight stay between Holland and Portugal, food was excellent, classic room was very comfortable and had everything you could wish for. staff are lovely people - they aim to make your stay as pleasurable as possible, we would certainly stay here again.
We arrived later in the evening and the staff member on duty was prepared with our reservation so that check in took seconds. Additionally he got the extra bed for our youngest to our room within 10 minutes. The room was more than adequate for our family of 5.
Everything...we have stayed at a lot of hotels 2/3 stars !!!!! UK-Far East. This is the best hotel that we have ever used. The receptionist that was on from the after noon till late was fantastic. As you can see we were over whelmed as the staff and management seem to have got it right.
Proximity to airport, friendliness of staff Restaurant was not open on Sunday
Pool open 24 hours, had it to ourselves. Grounds kept very nice. Rooms spacious & lovely. A real bargain at 65 euros. No signs to help us find from the airport.
Lunch in the restaurant - excellent food & service. Paucity of airport shuttle services at the weekend. The furnishing of the bedroom was poorly designed - no drawers & no writing surfaces.
The reception staff were extremely friendly and helpful. Our request for a taxi for 0500hr was dealt with immediately. And there was coffee available before 0500hr. That the restaurant was not open, and we had to seek out another place to eat, and what we really wanted was something on site so we could just eat and get to sleep early , because we had an early flight out. It would be great if there was a room that had 2 double beds, instead of the 2 single beds. We are used to having bigger beds.
Atmosphere cheerful and friendly. Staff very helpful. Because my flight out was late afternoon I had to eat in your hotel having no transport of my own. I had an evening light meal and lunch the following day, both of which were barely edible and overpriced, fruit at breakfast either overripe or not ripe enough to eat, for this reason I would not stay in this hotel again.
The hotel was good value and offered an excellent dinner. We would use the hotel again if we were near the city. Internet slow and unreliable. Nothing hot at breakfast
Staff at reception very helpful, could check in at 9:30 already, help with plane booking appreciated. Bus stop (liane 1) directly in front of hotel, good connection to airport and town there is free WiFi, but it is rather clumsy to use (not the fault of the hotel but of the company providing the service
Modern clean rooms, friendly staff. The AC was warm in both rooms we stayed in. I had to open the window to get fresh air. Rooms too small, the pictures in the site are decieving.
Location and staff. Room was very small and nothing like the photos at the web site.
Great design and decor in rooms, very comfortable rooms, free wi-fi, nice staff, excellent location near airport, good for a stopover or to visit the area. The restaurant might serve the worst food in France!! Very bad quality, and expensive. Restaurant not open at night for dinner, but there are better choices nearby within a 5 min drive.
breakfast is served from 5 o´clck in the morning,There is a shuttle service from the airport The desk in the room was not so big, if you want to work.There is only one el contact, when you want to connect both PC and a printer
Proximity to airport and nicer than other chain hotels. I do not recall anything saying that the restaurant was closed on Sunday.
Efficient staff, well organised hotel, v g dinner menue, excellent breakfrast w healthy choices, excellent info about Bordeaux and the region. Single glazed windows in the non-renovated area - a bit noisy, but we were given the choice to change room to double glazed if we had wanted.
Secure car parking compound just off a main motorway reasonably close to the city centre. Like most of France the 'ankle deep' layer of cigarette butts that litter the grounds.
easy to find and the bedding was excellent and facilites in the room were nice for the amount we paid. i would defitantley book it again when i am in france. the only fault i would say about the hotel was that they say children eat free breakfast but i was charged for three people which i thought was wrong but couldnt make the person understand what i was saying.though otherwise she was very helpfull and checked us in even though it was outside thier check in time which was very helpfull as we were really tired from travelling whole day and night.
Cheap and basic. Smoke coming into our room from adjoining room. Room very small for a tall person.
The room wasn't clean, it was very very noisy, and the staff unhelpful.
The ability to automatically get the room-card key (by use of an automatic credit card taking machine which also provides the receipt) after 21:00 (when the reception is actually closed and not present on site) is very useful. Value for money is good (given the price of 39 € per day and 4.80€ for an "all you can eat breakfast"), however do be aware that this is very basic (rooms are 4.5 * 2 meter, including the shower room). A TV was present in the room. Noisy environment, shower not working well, small room (4.5 * 2 meter).
Free Internet connection
good price/service ratio, excellent breakfast The bedcover was not clean, the cushion covers not ironed, as if slept in already
Good, clean and cheap
The TV channels is good. There is not the key into the door in this hotel, we don't like the automatic card because our girl of 5 years old ran away while we was sleeping at 3.00 AM, we didn't hear her, we all are deaf, that is why we need the key ( not the automatic card ) for our daughter's security.
All the staff were friendly and helpful. The breakfast was very good value
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Ground carpets, cleanness of ground layer WC / its smell
The noise of the air conditioning system and finding the place
Decent clean hotel, conveniently located near the airport, but not noisy at all
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
Near to airport
location terms & condition not clear enough
Close to airport - good for a one night stopover - probably not for longer Service was a little slow
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
as travelers use this type of hotel. more english speaking tv would be good
The staff were friendly, efficient and helpful. The noise! I had to use earplugs to get to sleep because of the constant rumbling of heavy lorries.
free wi fi, very cheap basic accomodation. open air corridors ,so very noisy as near to the motorway. Some bleach in the toilet would make it cleaner.
The overall services.The breakfast was fine and the restaurant services. The room for three persons may be a little too small.
It was very conveniently located for an overnight stay,en route from England to Spain. Nothing
All in order, no problems. see above
Hotel was deserted when we arrived and although the keys were left in an envelope there was no details of the code to enter through the door if we went out. Restaurant was closed and only by luck we found a restaurant. No advance notice was given of this status.
comfortable bed and spacious room it would be better if you could say how to find you easily - which junction etc. we got lost trying to find you in Gradignan
Easy to find - good size rooms
Pleasant and helpful staff: The hotel swimming pool was dirty and the electric lights in the pool were hanging loose and dangerous. I wanted to have a bath but this was not possible as there was no plug. There was no plug for the sink either. For 57 euros per night I expected to be able to have a bath. I did ask for plug but did not get one.
It was easy to find. The restaraunt was closed, it was saturday! The Massive problem there was no Airconditioning, and the temp in the room was 30 plus! We had to go to and buy an electric fan. But were still not able to sleep for more then two hours! We booked for two nights but only stayed one! It could be a great hotel, nice pool, well looked after but No Aircon, Big issue.
The fact that the staff member on duty was very helpful as we arrived late. The price of coffee
Flexibility for arrival time, customer care.
Nothing. With strong objection the opening times of the reception did NOT correspond to the advertised times. We arrived early but within the published times only to find that the reception was closed and the hotel locked. Not at all acceptable after 8 hours driving. After telephoning the number on the door a poorly trained receptionist arrived to open the door who clearly had a very bad attitude and could not care less. Although the hotel information stated there was a restaurant it was closed !!! Absolutely unacceptable after a long days drive.
Staff and rooms where ok, however the general places looked better then the rooms. The closet wasn't fixed good to the wall. When you sit down you was afraid to fall. At the shower I couldn't get the water colder
Superb attentive service, clean comfortable room, delicious food, easy airport access location. Highly recommend. I did not see a gift or sundry shop on location.
the room was very clean this hotel has the worst bar staff i have ever seen in a hotel i arrived around 20.30 checked in then went to the bar sat for 10 min before getting served then the barman disappeared again then 3 gents came in and waited about 15min one even went behind the bar and tried to pour a beer himself they even called reception then finally the same barman came back served the 3 gents and before i could say beer please he disappeared i waited 5 min then went to my room thirsty
flexibility of staff.
English speaking front desk staff. The shuttle driver should not park in the lane with high concrete barriers that guests can trip over in the early morning when going to the airport for early morning flight. My wife did and is not happy about it.
the beds were excellent, the room was nicely decorated, and it was very clean, it was relatively quiet, considering the fact it is situated very near the airport the staff at the front office is not very well trained and, except for a Senegalese girl, names Astou, they were all incompetent, when asking questions they never knew the answers... faxex would arrive and they would not warn us about it.
room was very nice we stayed at this hotel even though it was more expensive than most because we had an early flight the following day and there was an airport shuttle service, however this did not start early enough and we had to get a taxi. We were not informed of shuttle timetable at the time of our booking.
Room service for evening meal very good although limited choice. It needs to move into the 21st Century in terms of its menus, snack availability, breakfast selection etc.
Nearness to the airport. Friendly approach to dog. Helpfulness of desk staff. Lack of adequate road signs for the merinac airport. Much confusion there being three Merinacs
I liked the distance to the airport. Heated pool was not heated.
Hotel was very clean and modern. Staff was also very helpful. The hotel is very close to Bordeaux airport, which was a plus, since we had an early morning flight.
After a long flight, this hotel satisfied all our needs. Dinner and breakfast were right on site.
Booked for 4 people while on the road to Paris, 1 night stay, nice hotel staff present until 23.30, easy to book with instant reply which complied exactly with my request, good size triple room (2 simple beds and one double) with big bathroom, several pillows. Above average on the same category. Difficult to reach hotel due to works on the area .
It was close to the airport it was in a location with no choice of restaurants or other recreational facilities
very relaxing atmosphere we would have liked a little more choice for evening menu and maybe translated in english,but other wise everything was very good.
Motel-style accommodation. Parking right outside our room. Convenient location for motorway. Excellent value for money. Our room was a bit small but perfectly acceptable for the price (standard room). Unfortunately the restaurant was closed because it was the Christmas hotels and no alterative was offered. Try the Buffallo Grill restaurant, not far away at junction 11b
Very clean, well furnished, sound proof, spacious and very good value for money Everything was perfect.
Easy to get to by car, secure parking, reasonably sized room, value for money compared with other budget hotels
Location, handy by car for airport and Bordeaux hospital. Clean, comfortable and good value.
The room was very clean and confortable as wellas the toilet.The breakfast was aldo ok and the parking facilitiets were excellent. I know it is personal but the pillows eere very inconfortable. I asked for another one at the reception desk and there were no pillows available.
clean and ease of parking close to eating places
The manager was very helpful to help us find somewhere for a meal on the Sunday we arrived
friendly staff..good location not far from major routes..excellent price and quiet once the aircraft from bordeaux airport had stopped flying
Very helpful and friendly staff, clean and pleasant environment, adequate refreshment The wet room washing and bathing facilities were in poor condition and the shower unit falling off the wall,the area never dried
The main reason to stay here is the cheap price. It's a good location in a town outside Bordeaux. Straight run in to Bordeaux. Good Chinese buffet restaurant in Eysines including dim sums, very handy as there are no bars or restaurants anywhere in the 9 kms of suburbs between here and Bordeaux centre. My wife said the room was like living in a cupboard. I thought is was like a Butlins chalet. The shower room was a raised "pod" in the corner of the bedroom, and the extractor fan was missing, so you get very intimate with your partner's body functions. The shower has no curtain, so the floor around the wc gets wet. Cheaply built - creaking floorboards from the room above. But it's cheap.
Breakfast, free wifi, neighborly stuff, free car parking, but very small dark rooms without upper light
This hotel was excellent value for money. You could not ask for more for the rates being charge. If your one of these people who expect the world and pay nothing for it then dont stay here. The staff were excellent and went out of their way to speak english, the rooms were clean and comfortable and the breakfast although simple was again value for money. Top marks Its close to the highway but only a short bus trip to town Would recommend There are a number of small restaurants within walking distance as well France closes down at 9pm but thats france
We hated it from beginning to end. How can you give 2 stars to such a tip. Horrendous. Not even a proper shower curtain. No room to swing a cat. The extra bed could only just be called a bed. Rancid croissants in the morning. What a dump!
Very friendly and helpfull staff