Dining
Basics
Services and conveniences
Accessibility and suitability
General
Bathroom
Media and entertainment
Outdoor
Health and safety
Bedroom
Laundry
Workspace
Parking and transportation
Family friendly
Things to do
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's food quality?
Guests have mentioned that the breakfast was passable, offering a good variety, and the one-bedroom suite was nice with a well-equipped kitchenette. However, some guests noticed stains on furniture and wished there was no carpet in the rooms.
How is the cleanliness of the hotel?
Guests have described the hotel as quiet, comfortable, and clean, conveniently located to all the lovely things SouthPark has to offer. However, some guests were not fans of stray hairs from previous guests in the shower/tub and on the bathroom floor.
What are the unique offerings of the hotel's rooms?
Guests have praised the spacious and comfortable suites, with some mentioning the kitchenette and the balcony. However, a few guests noted that the room was too far to walk from the hotel lobby and that the hotel layout was confusing.
How is the customer service at the hotel?
Guests have highlighted the professional and friendly staff, with specific mentions of helpfulness at check-in and excellent customer service. However, a few guests felt that the front desk service was not as warm and welcoming as expected.
What is the parking availability at the hotel?
The hotel offers free parking, which guests have found very convenient, with parking right outside the entry door. However, some guests would have liked some more short-term parking for check-in.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony
Several guests enjoyed having a balcony, providing a private outdoor space and great views.
Consider Bringing Your Pet
The hotel is pet-friendly, but be aware that charges may apply.
Take Advantage of the Nearby Attractions
The hotel's proximity to SouthPark Mall and other local attractions makes it a convenient choice for shopping and entertainment.
Request Early Check-In
Guests appreciated the flexibility of early check-in, especially when traveling with children or for special occasions.
Be Mindful of Noise Levels
Some guests mentioned that the hotel can be noisy, so consider requesting a quiet room if you are a light sleeper.
Check Room Amenities
While the suites offer kitchenettes, some guests noted that the availability of utensils and silverware was limited, so consider bringing your own if needed.
Consider the Season
May is highlighted as the high season, so booking in advance may be beneficial during this time.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity to stay active during your stay.
Be Aware of Room Layout
Some guests found the layout of the hotel to be confusing, so take note of the hotel's layout upon arrival to avoid any confusion.
Plan for Parking
If you are arriving by car, be prepared for limited short-term parking for check-in, as mentioned by some guests.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | April | $121 | $137 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 244% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 5.0 mi | Charlotte Douglas | 7.7 mi |