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It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport and shutle bus No minibar in the room
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Good romm. Good brekfeast.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
A pair of bathroom slipper
The staff, Paying for Internet
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
Clean and comfortable Novotel, as ever
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Room, shuttle service was excellent, staff elevators frequently out of service
Very clean, friendly staff, all staff spoke very good english.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
proximity to airport.courteseous staff.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Excellent location for Versaille. Good transport links to Versaille and Central Paris (171 Bus or RER Mainline). Excellent value for money. Superb shower - more like a water jetter! Restaurant very limited for vegetarians.
Comfortable room and hotel staff were knowledgable and friendly. Restaurant was well supplied and buffet starter was excellent. Didn't realise just how far out of Paris is was - but that was my fault rather than the hotels!
This hotel appeared to be a good value for money when travelling with children to Paris. Underground car parking for a reasonable price was important as we travelled by car. Children have breakfast for free. The room was a bit small for four people and smelly.
Very clean hotel, comfortable room, helpful and friendly staff Slightly over-eager with the air freshener!
Very clean and comfortable. Nothing.
Located close to where our friends we were visiting live.
Staff very friendly, rooms very clean. Breakfast was also really good compared to a lot of other hotels in France.Will definately stay there again!
Room was good price was excellent Brekfast was poor
Location between Versailles and Paris. Good value. Standard rooms are small but will fit an extra bed for a child. Good value for children: stay free, breakfast free if adults are having it. Free wifi, but is doesn't reach all the rooms. The breakfast/eating area is a bit shabby but otherwise fine.
Restaurant and staff were great Garage access and signposting to reception via elevator were not so good.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
yes, a short business stay no
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
Everything ok - spacious rooms
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
Good enough for business trip.
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
Safe location, clean, quiet, modern. Friendly staff
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
some times we can enjoy the music event at the small stage.
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
Wireless internet, free parking Poor breakfast
Booked on line when I arrived at the hotel there was no record of the booking evn though I ahd a compiter printout of the booking
Warm swimming pool is very nice to children. Shopping center is very close and convenient to buy something. Enough space of parking lot
The hotel was comfortable, and convenient to walk to dinner. Breakfast was good. Especially liked the organic section. It is possible to expand the variety of fresh fruits and some vegetarian items for breakfast.
Big rooms, decent breakfast Extra charge of eur 10 for Internet and eur 20 for the breakfast. Advertised price at booking.com for breakfast of eur 7 is not correct.
Convenient to reach from the motorway and you can park your car in the hotel grounds. Quiet location. Rooms nicely decorated. Swimming pool. Menu choice in the restaurant could have been more extensive and food better prepared.
The food is excellent, the room is clean and staff are friendly.
For a business trip I needed to be in Velizy. I booked this hotel at a very cheap rate so didnt have high expectations but I enjoyed my stay. Normal 3 star hotel but the staff was excellent and very helpfull.
Wheel at each corner business hotel. Nothing missing but nothing special about it either.
Provided adequate accomodation for this trip. Arrived late on first night and was not able to get any food from the bar (or restaurant which was closed). Staff were not able to suggest any options in the area.
1-they provided free tranportation to near places with the Hotel Shuttles 2-there's a nice Dinner in the Ground level which can be helpful after a late night work 1-staff where not as professional as it should be we got some mixed feedback on some topics
nothing it was appalling the service was not up to standard,the carpet in the room was wet no one could help or wanted too
Good sized room. Nice view over courtyard. No availability of table for evening meal in preferred dining room and for preferred menu, even though we arrived at 6.00 p.m. and the restaurants were not due to open until 7.30 p.m. Wedding party went on late into the night disturbing our sleep. Expensive charge for breakfast. Disinterested staff.
The room was comfortable and spacious and the food in the Cafe restuarant was of a good standard The hotel were preparing for three functions and the staff were so engaged with these, we received rather poor service. To get pre dinner drinks we had to find the barman and we had the feeling that as ordinary guests we were not looked after. Additionally the Hotel itself is difficult to locate (even with Satnav} and also access to the underground car parkl is not easy. For a luxury hotel the bedding was sub-standard. The implication on the website was that the hotel stood in extensive grounds. This is not the case, it merely backs into a public park and lake.
Our room was large and had a view of the lake and trees. We saw another room which was much smaller but still very well furnished and with views to the lake. The food is very good but relatively expensive. The restaurant is by the lake, request a lakeside table if you want to enjoy the view. The restaurant is covered but open on the sides.
Bathrooms were very clean. Staff pleasant. No pool or tennis courts. Beds very saggy; bedding cheap - pillows infirm and blanket and sheet instead of a duvet is archaic. It is too far away from any amenities meaning you either have to spend every hour there or drive to anywhere you want to go and pay for parking, making sure you have change for all the car parks and parking meters in your purse - bring a huge bag of change with you! Ville d'Avray not particularly nice. Hotel should offer a minibus service to Versailles and Paris. There is no incentive to stay there when you could be in a city centre hotel. I am also unsure how it has four stars as it lacks leisure facilities.
Charming Hotel, lovely decor, good food. Gardens and courtyards were particularly attractive being on different levels with interesting plants and flowers. We loved it. Nothing. Would definitely go again. Maybe the lack of lifts and the many steps would not be suitable for older and infirm people.
It was quite easy to get into Paris from the hotel. There is a bus stop right outside the hotel which takes you to La Defense. Free parking was also nice. Stayed during two business weeks, two different hotel rooms. First week: Non-smoking room reeked of smoke upon arrival. Second week: After asking the staff twice to look at the heat in my room (over period of 48 hours) they informed me the heat was not working in my room. Extremely furstrated, but they moved me to a room with working heat.
The hotel was nice and clean. The breakfast was good. The price of the breakfast is a bit too high. The location is a bit out of town. Taxis cost a fortune.
Excellent breakfast included in hotel charges Not free Wi-Fi internet access but for additional charges
Small, but fully satisfactory fitness studio, good comprehensive breakfast Windows cannot be opened fully to get enough fresh air from the outside, rather cold room - heater inefficient
Quiet rooms with more space than expected, safe and free of charge parking. Direct connectable rooms for families.
The bathroom was very very clean and the service from the front desk was excellent. They were very nice and accomodating. The carpet looked as if it needed to be replaced. The rooms were a bit smaller than proposed. However, they were a comfortable size in comparison to other hotels in Paris. The food was just ok could have been better but it was still ok.
Helpful, friendly staff. Excellent breakfast
Breakfast, parking for free, safe and in the same hotel. Not much to do around the hotel. Always need of public/own transport. Most people was helpful but some of them seem to be permanently cranky. Sometimes you felt like I was doing something wrong by asking something like paying in advance my room...
the reception staff were very helpful when i asked a question i did not like the price we had to pay for our evening buffet, especially as we had to pay the full adult price (25 euros) for our 8 year old son!
The restaurant, attitude of staff, car parking facility The hotel is old fashioned and tired. Needs refurbishmenet
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
The whole experience was a great experienceN
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
I was not there very long - but the breakfast was excellent
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
rooms had terrible petrol/plastic smell. Impossible to sleep.
difficult to get to the city
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.