|Car types||Compact, Compact SUV, Full-size, Intermediate SUV, Standard|
|Popular agencies||GREEN MOTION|
Pros:Very friendly quick and convenient definitely will be renting again.
Pros:Appreciated the confirmation call.
Cons:My pickup was scheduled and confirmed for 2:00 on a Saturday. I arrived at 1:55 and the business was closed for the day. I took a cab back to the airport and rented from a different agency.
Pros:I've rented cars several times from several locations, my best experience ever. In and out very quickly.
Cons:Location is very hard to get in and out of, traffic in Lafayette is horrible, but it was worth it.
Cons:I couldn’t because they give it away, not a phone call, NOTHING.
Pros:Because my flight was late they had to move my reservation to the airport branch instead of the off the airport branch and I ended up having to pay about $50 more bucks. The counter clerk was nice, he tried to get me some discounts. But their drop off location is in a weird lot that has you walk through the side of the airport and there is no one there to hand the keys to. So you go to the same counter you got the car from and of course they ask what your mileage was, like I know?
Pros:I made the reservation to only have to cancel it cause Enterprise did not have the van I requested. They did not help me much for my inconivince.
2 locations in Abbeville
Cons:This was one of the best hertz rental experience I have ever had. Great price, ease in extending my rental, excellent service.
Cons:The vehicle being available. Pickup location said the vehicle wasn’t available and that the online reservation doesn’t care if anything is available that they get paid no matter what. The pick up locations wasn’t accommodating or tried to locate a vehicle at another location in the area.
Pros:I was given a full refund in 7 - 10 days.
Cons:My car rental location was not at the airport where I landed. I had asked for Lafayette LA airport and was given an off-site location that was closed when I landed. Hertz managers did not help and left me stranded without a car and unable to get to my hotel an 1:45 mins away. Very disappointed.
Pros:Professionalism, knowledge and courtesy of the Hertz store employees.
Cons:This store is extremely busy and insurance paid rentals take longer to process than other types of reservations so they could use more employees to handle the ongoing demand for their cars. The parking lot is very small so it is hard to maneuver in it.
8.4 Very good
Pros:Very good price and quick drop off
Cons:The place I booked through was closed for lunch so i had to wait to pick up my vehicle. The site shouldnt have let me book for that time.