Pros: The Kia was so nice. Smooth and safe ride for our long road trip
May 20 2017
Bait and Switch
Pros: Nice car after I upgraded
Cons: I selected this company based on a very good price. When I picked up the car, I was informed that it didn't have cruise control. This was the first thing mentioned by the representative which suggests to me that they order them this way to force you into a $10/day upgrade. When I returned the car 2 days early, they would only refund the upgrade fee for the 2 days ($20).
Cons: Van -- drivers seat didn't adjust only when back/forward; doors wouldn't unlock until you were right next to door, always had to use fob to unlock; shimmed and swayed to the point we thought we had flat tire; very noisy;
Prepaid thinking that was best way -- returned day early and won't give credit as prepaid.
Was not impressed, will go with another company next time.
Aug 18 2017
Cons: This Hertz location charges you $0.25 per mile if you go over 200 miles... that was not listed anywhere. Thankfully I only needed it for a day to get me to and from work while my car was being fixed... I would hate to use it for a vacation, that would be very difficult to monitor my mileage.