Rental office ran out of cars, sent me to a airpor
Cons: Hertz called me the day of the rental and told me they didn't have any cars at their office. Directed me to their airport location. I was assured by the office that the reservation would transfer over. I called the hotline to confirm. Lady said it was now $180 instead of $120. Then she told me she would fix it. Got to the airport and it was $180. They refused to change it. Terrible service.
Nov 27 2016
Pros: counter staff very polite and helpful.
Cons: Car was so low end did not have side mirror adjustment inside car. had to stop along highway to manually try to set the mirrors. not so bad on the driver side, but a real p[ain and not very safe on the passender side (without a passenger to help.