Pick-up location | Bozeman |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Premium SUV, Standard, Standard SUV, Supplier choice |
Rental locations | 9 |
Airport locations | 7 |
Popular agencies | Hertz |
Economy | $95/day |
Compact | $95/day |
Intermediate | $95/day |
Standard | $100/day |
Full-size | $108/day |
Full-size SUV | $143/day |
Premium SUV | $276/day |
Compact SUV | $102/day |
Supplier choice | $103/day |
Intermediate SUV | $130/day |
Standard SUV | $140/day |
Alamo
7.9
Good
237 reviewsCleanliness
8.2
Comfort
8.9
Pick-up/Drop-off
8.7
Value for money
7.3
One location in Bozeman
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Reviews
6.0 Good
Jun 2021
Cons:
Price is ridiculous. The price is more by far than a monthly purchase payment. The charge of $15.00 a day to add a non spousal driver is just money grabbing.10.0 Excellent
May 2021
Pros:
Everything was super easy when dealing with the people in Belgrade. It was quick, easy and the vehicle was clean.Cons:
When I called the night prior to arrival the person I spoke to was not very helpful.10.0 Excellent
Mar 2021
Pros:
Great service. Easy pick up and drop off.Cons:
Cleaner car at pick-up10.0 Excellent
Mar 2021
Pros:
Easy and fast.Cons:
Nothing.10.0 Excellent
Mar 2021
Pros:
Staff was helpful and friendly.Cons:
A little clearer drop-off signage...6.0 Good
Feb 2021
Pros:
People were great, car was great.Cons:
I checked the car in 48 hours ago, they couldn't give me a receipt, said they would email it to me. Still haven't received the receipt.8.7
Excellent
78 reviewsCleanliness
8.4
Comfort
8.9
Pick-up/Drop-off
8.3
Value for money
8.2
2 locations in Bozeman
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Reviews
8.0 Excellent
Oct 2020
Pros:
YesCons:
Car needed to be serviced.kept notifying for oil change8.8 Excellent
Oct 2020
Pros:
Cheaper to rent off airport.Cons:
When at the off airport location had to wait for the vehicle which came from the airport. Had to put air in the tires.2.0 Mediocre
Sep 2020
Pros:
I got a call before I even left home airport that there was not a car available for me due to overbooking. So I didn’t like anything about the experience. It was expensive to Uber. And not available at the times i needed. Manager offered to pay for some Uber trips. Really wrecked this trip. No other cars were available for less than $599/day.Cons:
They could have had a car for me since I made a reservation and counted on it. They should have gotten a car from competitor and paid for the difference in price.7.2 Good
Aug 2020
Pros:
Drop off was easy and quickCons:
Truck wasn’t very clean inside or out. They clearly didn’t sanitize steering wheel, handles, bottoms or gear shift. I used a wipe as soon as I got in and it was filthy when I was finished10.0 Excellent
Aug 2020
Pros:
Staff was incredibly friendly and helpful10.0 Excellent
Aug 2020
Pros:
The staff was very friendly and helped me get the most value for my rental.6.0
Good
30 reviewsCleanliness
10.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
4.0
One location in Bozeman
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Reviews
9.6 Excellent
Sep 2019
Cons:
Nothing the whole process was easy and the young man who waited on us was extremely helpful and friendly.2.0 Mediocre
Sep 2018
Pros:
NothingCons:
They didn't tell us in advance that they wouldn't give us a car because we were using a debit card and you have to have a good credit score. They left us stranded with no other cars available at other agencies. Weren't willing to help a stranded traveller.10.0 Excellent
Jul 2017
Pros:
Definitely the most competitive pricing in the area, the car was comfortable and met expectations. Thanks!Cons:
When I picked up the car it wasn't very clean.8.0 Excellent
Jul 2017
Pros:
Good price. Good rental experience.Cons:
Car seat was very uncomfortable.10.0 Excellent
Jul 2017
Pros:
Prompt service. Friendly staff.2.0 Mediocre
May 2017
Pros:
NothingCons:
When my wife got there they run her credit even though she was using her credit card they did not let her have the car said her credit was bad nothing was said about a credit check on the site she had to get another car from someone else for more money and her car was used and everything was good on itAvis
5.8
Okay
30 reviewsCleanliness
5.3
Comfort
7.7
Pick-up/Drop-off
5.9
Value for money
5.6
One location in Bozeman
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Reviews
4.0 Okay
Feb 2021
Pros:
Staff was nice, line moved by fadtCons:
Our vehicle was not an SUV which we rented. It was an all wheel drive vehicle that got stuck on a normal side road. The front tire was super low and we had to bring it to a tire shop twice.10.0 Excellent
Sep 2020
Pros:
Nice upgraded car. It was ready when we arrived. Well communicated by staff.2.0 Mediocre
Sep 2020
Pros:
Absolutely nothingCons:
When I was driving away from the airport after waiting over 20 minutes in line with just one person ahead of me the car started running hot and dinging the alarms. It had to be towed back to the airport. When I asked for a refund because I was told by the tow truck company that Avis has the worst experience with cars and they tow them regularly 2-3 per week. The worker at the desk didn’t make any assurances that it would be different and I could get another bad car. So I asked for a refund. I’ve yet to receive one. Plus I used Uber everywhere I went to get around.6.8 Good
Jul 2020
Pros:
There were no attendants in the garage on pickup or return. I signed the release in the building before I ever saw the vehicle. I was told that it was in the garage in a marked space (number I don't remember) and I was given the key. The garage was dimly lit and I examined the car for any damage. A couple who passed by said they were going back inside because their rental car had a cracked windshield. I drove to Big Sky, MT from Belgrade (about 30 miles) on Friday and unloaded the car to dress for a wedding. When I got out of the car, I noticed scratches on the upper door frame and a dent in the upper part of the door as if someone had tried to pry it open when it was locked. Since I had not noticed this in my initial inspection and only saw it when the car was in bright sunlight. I tried several times to call Avis (it was Friday afternoon) and couldn't reach anyone in Belgrade and I was concerned that I would be charge for damages when the car had been damaged before I picked it up! Long story short, on return to the airport for my home departure three days later, there was still no one present and a sign informed me to just leave the car with the key in it!Cons:
Judge for yourself!10.0 Excellent
Aug 2019
Pros:
booked a premium impala, try to give us a ford fusion. too small for bags, so gave us a van. quite accommodating. great recovery since the ford was not a premium car. will rent again from them.10.0 Excellent
Sep 2018
Pros:
Aubre in Billings and Jasmine in Bozeman were both amazing in helping me out in a tight spot. On very late notice I needed to rent a car to get from Billings to Bozeman in order to purchase a new vehicle in Bozeman. They were both kind, helpful, and accommodating to my situation.One location in Bozeman
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10.0 Excellent
Jul 2019
Cons:
The car had a lot of paint chips when we got it that were not marked, that made me a bit uncomfortable10.0 Excellent
Jun 2019
Pros:
The trail hawk grand Cherokee was a nice upgradeCons:
A trackhawk grand Cherokee10.0 Excellent
Aug 2018
Pros:
Car was nice and gas efficientCons:
I thought I ordered an SUV, and the ECO Sport was a little small.6.8 Good
Jul 2018
Pros:
The car!Cons:
Pick up. It was a hassle. I was prepaid, but they wouldn’t accept my credit card because it was under my former name. I had to go get my marriage certificate to prove it was me even though I was prepaid. They wouldn’t accept a debit card. It was very inconvenient and made me feel like a fraud when I wasn’t!4.0 Okay
Oct 2017
Cons:
Dropped the car off with a full tank of gas and they logged it in as empty! Hertz then charged me over $200 for a tank of gas ($9.99 a gallon!). Careless and another waste of my time.10.0 Excellent
Sep 2017
Pros:
We had a great price for the week. Very friendly staffNational
10.0
Excellent
29 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
9.4
One location in Bozeman
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Reviews
8.0 Excellent
Oct 2018
Pros:
In trying to make up for not having our premium SUV which I reserved, National charged us for the small SUV.Cons:
We had such a terrible experience when we picked up a vehicle and then had to drive 2 hours to get what we had originally reserved that I was afraid they would charge us more when we turned in the vehicle but to my surprise, they did not charge us more. Drop off went well.6.4 Good
Aug 2018
Pros:
Easy pick up and drop off.Cons:
We did not get the car we asked for. We were told we were going to get a super-cab (four full doors), but we got a crew cab. Very small for our bags/my daughter. I specifically asked for the larger car when I made the reservation. When I told the desk at National that it was too small, they told me I could get a Toyota Sequoia for %150 ADDITIONAL a day. Unbelievable.10.0 Excellent
Aug 2017
Pros:
Excellent service at the rental counter in the Bozeman MT airport. Clean and super comfortable vehicle (we are Subaru and MiniCooper drivers and had never driven a Kia) was perfect for a 2ooo mile road trip. No problems at all!7.6 Good
Jul 2017
Pros:
Room for 3 plus fishing gearCons:
Warning lights repeatedly came on, and then off -- emissions control, tires, other symbols4.4 Okay
Jul 2017
Pros:
Had to stand in line for over an hour and a half to pick up rental car. Other car rental counters had little to no wait at all. If I could have cancelled my reservation I would have on the spot.Cons:
Read above.8.4 Excellent
Jul 2017
Cons:
The car and windshield were not cleaned of residual insect and plant droppings.NextCar
10.0
Excellent
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
5.9
One location in Bozeman
One location in Bozeman
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Reviews
10.0 Excellent
Sep 2018
Pros:
Cheap Prices Easy Return Process Fast & Friendly Service5.6 Okay
Nov 2017
Cons:
Flew into Bozeman, paid for the upgrade for Jeep Cherokee or equivalent knowing we were going into Yellowstone national park. They gave us a Dodge Journey which is a minivan without the sliding door. Since the park got nearly 1' of snow we almost got stuck several time in pull offs or in parking lots because it had almost no ground clearance. That vehicle is not the equivalent of a jeep. Not good...10.0 Excellent
Oct 2017
Pros:
The customer service was excellent at Bozeman, MT. Friendly and accessible. No extra charges for BS. They called me before my trip and arranged a shuttle, and patiently waited as the baggage claim was delayed by 45 minutes.6.0 Good
Jun 2017
Pros:
One rental good the other not so much. Same rate for both rentals, but absolutely not equal vehicles. Ace needs to reevaluate.Cons:
We rented two vehicles. Both were charged the same rate. One a Chevy Suburban the other a Ford Expedition. No comparison. The Ford was not equal and should never have been the same rate. The Suburban had video, auto tailgate lift and other features.4.4 Okay
May 2017
Pros:
Car had 50000 miles on it and showed the wear. We rented two vehicles and received this one the Ford Expedition. And a suburban. There was no comparison in features of the expedition and the suburban the ford was far inferiorCons:
Not pleased with the one of the two vehicles. The ford was no where equal in features and size. Very disappointed that the cost was the same for both. Definitely not a good deal.2.0 Mediocre
Nov 2015
Cons:
Waited over 30 min for shuttle to and from airport. LONG lines upon arrival and departure. Old car missing basic features. Last time I'll go to Ace.One location in Bozeman
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10.0 Excellent
May 2017
Pros:
Overall a great experience. Easy to check in. The car I received was clean and any scratches and the window ding were already noted and marked. The rental agents were friendly and very efficient.8.4 Excellent
May 2017
Pros:
awesome car, easy pickup and drop off.Cons:
almost $200 in hidden fees.8.4 Excellent
May 2017
Pros:
The ease of pick up and drop off. Customer serviceCons:
Maybe a little more clean?2.0 Mediocre
Mar 2017
Cons:
There was no rental. In spite of my reservation, when I arrived at the Airport, there were no cars. I was forced to change last minute to Hertz and pay 100 dollars more.8.0 Excellent
Jan 2017
Pros:
Great price.Cons:
The drop off parking lot is a healthy walk to the terminal when you have lots of luggage and no carts.2.0 Mediocre
Dec 2016
Pros:
no rentel fromthem even though I paid for it for my son to come homeEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Bozeman
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Bozeman