Recent Reviews
- All reviews
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- Neutral
- Negative
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10.0
Pros: Friendly staff in Duluth pick up and MSP drop off.
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4.4
Very expensive for a crappy little nissan!
Pros: to expensive for the crappy little vehicle
Cons: Flew back home to duluth for a funeral and thought we would try the MANAGERS SPECIAL thinking we might get an upgrade or a nicer vehicle for the expensive daily rate we were forced to pay. But we ended up with a low budget economy car that that I could have just booked from the start! After the ripoff we had to drop the vehicle off outside in zero degrees and walk outside dragging our luggage dressed for our return flight to florida.Growing up in duluth just a typical day at the airport of high price, low service, and cold. As depressing as ever getting ripped off traveling through the duluth airport!
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7.2
Pros: We got upgraded for free
Cons: I picked the car up 15 minutes early and apparently that made it so that we owed about $160 more than what we paid. They did not really explain it very well and pretty much told us they were right but thankfully didn't end up making me pay the extra $160. I think they were trying to double charge us (not necessarily on purpose) but it was very frustrating to come back from our trip and the car rental company telling us we were charged $160 on top of the $115 we had already prepaid and were told we owed nothing at pick up/drop off
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10.0
Pros: The staff were helpful and friendly. The car was clean and rode well. The price was fantastic! I will use Alamo again.
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2.0
I need certain charge reversed please
Pros: I made my reservation online to rent a car on 1/30/2017 and bought the auto insurance to go with it. The charge of $45 was billed immediately and I was to pay for the car when I checked in. He told me I couldn't get the car bc I didn't have a Credit Card in my name...I was upset bc I've never been denied a rental before and it was a huge inconvience for me. I didn't complain, and went on my way. However, the insurance charge is still showing on my account and was never reversed at time of check in. I asked the employee who worked front desk, but he said he couldn't help me. How do I go about getting these charged reversed? Thank you for your time, Holly Thomas
Cons: See above
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10.0
Great rate and a fun little car
Pros: I needed a one-way rental for a trip from MN to MI. The car I received was a small Chevy Spark(?). The car was clean, had great milage and great iPhone connection features,
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8.0
Pros: Friendly and helpful staff
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7.6
Pros: Price, car was clean, I was able to book easily online (and at the last minute).
Cons: No economy available, was given a Ford Focus (which has terrible visibility). Also wish there was a pick-up and drop-off downtown rather than only the airport option.
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10.0
Pros: Friendly staff in Duluth pick up and MSP drop off.
review from
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10.0
Pros: The staff were helpful and friendly. The car was clean and rode well. The price was fantastic! I will use Alamo again.
review from
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10.0
Great rate and a fun little car
Pros: I needed a one-way rental for a trip from MN to MI. The car I received was a small Chevy Spark(?). The car was clean, had great milage and great iPhone connection features,
review from
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7.2
Pros: We got upgraded for free
Cons: I picked the car up 15 minutes early and apparently that made it so that we owed about $160 more than what we paid. They did not really explain it very well and pretty much told us they were right but thankfully didn't end up making me pay the extra $160. I think they were trying to double charge us (not necessarily on purpose) but it was very frustrating to come back from our trip and the car rental company telling us we were charged $160 on top of the $115 we had already prepaid and were told we owed nothing at pick up/drop off
review from
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8.0
Pros: Friendly and helpful staff
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7.6
Pros: Price, car was clean, I was able to book easily online (and at the last minute).
Cons: No economy available, was given a Ford Focus (which has terrible visibility). Also wish there was a pick-up and drop-off downtown rather than only the airport option.
review from
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4.4
Very expensive for a crappy little nissan!
Pros: to expensive for the crappy little vehicle
Cons: Flew back home to duluth for a funeral and thought we would try the MANAGERS SPECIAL thinking we might get an upgrade or a nicer vehicle for the expensive daily rate we were forced to pay. But we ended up with a low budget economy car that that I could have just booked from the start! After the ripoff we had to drop the vehicle off outside in zero degrees and walk outside dragging our luggage dressed for our return flight to florida.Growing up in duluth just a typical day at the airport of high price, low service, and cold. As depressing as ever getting ripped off traveling through the duluth airport!
review from
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2.0
I need certain charge reversed please
Pros: I made my reservation online to rent a car on 1/30/2017 and bought the auto insurance to go with it. The charge of $45 was billed immediately and I was to pay for the car when I checked in. He told me I couldn't get the car bc I didn't have a Credit Card in my name...I was upset bc I've never been denied a rental before and it was a huge inconvience for me. I didn't complain, and went on my way. However, the insurance charge is still showing on my account and was never reversed at time of check in. I asked the employee who worked front desk, but he said he couldn't help me. How do I go about getting these charged reversed? Thank you for your time, Holly Thomas
Cons: See above
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