Pros: I needed to extend the rental an extra day, then the following day I changed the dropoff location and the staff were very helpful. They only charged me a $10 fee to extend the rental and nothing to change the location.
Cons: The rates in the bay area were a little higher than I would have liked.
Mar 23 2016
Pros: Dropped car off and got receipt in just a couple minutes. Efficient and friendly staff.
May 24 2016
Pros: Everything! I had requested online and was going to pick up from monterey, CA and return to SFO airport. Plans had changed and I ended up taking to another location but they were just as friendly and cooperative as ever.
Cons: Also, I just needed it for a "day" , so noon to 6pm, but asked about the penalty if it was late, but he mentioned it's for 24 hours so I had until the next day at noon. Obvious, but I would have chosen 2 days if that was the case. Great service altogether!
Jun 28 2016
Pros: I had made the mistake of booking the wrong airport to get the car however they were able to get me the same car and rate without any problems. I really liked the FORD MUSTANG CONVERTIBLE on the scenic California roads
Jul 5 2016
Pros: The car was clean and easy to pick up and drop off.
Cons: The a/c did not work. It blew air but it was not cold. Upon dropping the car off, the Budget employee informed me that I had a chip in the windshield and had to fill out an accident report. The chip was the size of a grain of salt and he only saw it because it was next to the bar code. What a joke. I drove the car 1 time and certainly did not notice anything hitting the windshield. I hope that they don't try to pin this one on me.
Sep 19 2016
Ride in Expedition
Pros: Comfort, quiet engine, economical
Cons: Very confusing navigation system, both in setting up and in finding destinations. Also, was unable to add stops/points of interest.