Pick-up location | Toledo |
---|---|
Car types | Compact, Economy, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Premium, Standard SUV, Supplier choice |
Rental locations | 4 |
Airport locations | 1 |
Popular agencies | Hertz, Enterprise |
Economy | $36/day |
Compact | $36/day |
Intermediate | $38/day |
Minivan | $74/day |
Full-size SUV | $69/day |
Premium | $47/day |
Luxury | $83/day |
Supplier choice | $36/day |
Standard SUV | $56/day |
Intermediate SUV | $57/day |
5.5
Okay
35 reviewsCleanliness
4.8
Comfort
5.7
Pick-up/Drop-off
5.0
Value for money
5.0
2 locations in Toledo
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Reviews
2.0 Mediocre
Dec 2022
1.9 Horrible
Jun 2021
6.0 Good
Apr 2021
Pros:
.Cons:
Only one person on pickup and drop off delayed a few minutes. 47500 miles on car and driver's side mirror would not adjust by controls, needed to do by hand. Car drove well and was comfortable.8.0 Excellent
Dec 2020
Pros:
Staff was friendly and helpful.Cons:
Cleaner vehicle.7.2 Good
Nov 2020
Pros:
Great value for one-way rental. Vehicle was in like-new condition and exceeded my expectations. Drop-off was super easy.Cons:
Toledo branch manager Jon Orr was condescending, arrogant, and power-hungry. He refused to allow me to me take possession of the vehicle because my AAA number had not been attached to the reservation I booked via Hotline 10 days earlier. I called Hertz corporate and they were able to fix the issue easily and directed Mr. Orr to allow me to pick up the vehicle as planned, which he did, with no apologies to me and while announcing that he would report the corporate employee who had helped me for non-compliance. I would expect a more professional attitude from a branch manager.8.0 Excellent
Jul 2020
Cons:
The signage at drop off facility could have been much better.7 locations in Toledo
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6.0 Good
Feb 2019
Pros:
easy checkin and out, nice to have ability to leave car at rental locationCons:
location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well9.2 Excellent
Nov 2018
Pros:
excellent gas mileage, good check in and check outCons:
car could have been cleaner inside, didn't have cd player which was my fault for not checking10.0 Excellent
Oct 2018
Pros:
impressed with murano which was a free upgrade6.0 Good
Feb 2019
Pros:
easy checkin and out, nice to have ability to leave car at rental locationCons:
location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well9.2 Excellent
Nov 2018
Pros:
excellent gas mileage, good check in and check outCons:
car could have been cleaner inside, didn't have cd player which was my fault for not checking10.0 Excellent
Oct 2018
Pros:
impressed with murano which was a free upgradeOne location in Toledo
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6.4 Good
Dec 2019
Pros:
Did the overnite key box drop off.Cons:
Inside windshield was very dirty. Couldn't see driving into the sun. Had to clean several times. No one did a walk-around at pickup.6.4 Good
Dec 2019
Pros:
Did the overnite key box drop off.Cons:
Inside windshield was very dirty. Couldn't see driving into the sun. Had to clean several times. No one did a walk-around at pickup.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Toledo
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Reviews
2.0 Mediocre
Jul 2018
Pros:
The car was nice to drive. Comfortable.Cons:
My budget car was not available. Was told I would have to wait up to three hours for one to be returned. Told I could go to an upgrade for 40 more dollars. Told to return car full but given a car with 3/4 tank. The person at the counter was very rude. Very bad experience!7.6 Good
May 2017
Pros:
Friendly staf. Car was ready for pickup.Cons:
Wish I had more cars to select form.2.0 Mediocre
Jul 2018
Pros:
The car was nice to drive. Comfortable.Cons:
My budget car was not available. Was told I would have to wait up to three hours for one to be returned. Told I could go to an upgrade for 40 more dollars. Told to return car full but given a car with 3/4 tank. The person at the counter was very rude. Very bad experience!7.6 Good
May 2017
Pros:
Friendly staf. Car was ready for pickup.Cons:
Wish I had more cars to select form.