Cons: Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.
Nov 8 2016
Easy customer care
Pros: Issue free and fast pickup and return. Friendly staff.
Cons: Cannot think of any negatives.
Oct 8 2016
Pros: Was a little fast
Cons: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything
Oct 21 2016
I have had better experiences
Pros: Friendliness of staff.
Cons: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.
Nov 2 2016
Pros: The car we ended up getting was fine.
Cons: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only
Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip