10.0
Pros:yesCons:all was goodReviewed Nov 18 2019
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10.0
Cons:Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.Reviewed Oct 10 2019
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10.0
Pros:Very easy drop-off.Cons:No problems at all.Reviewed Sep 29 2019
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4.8
Cons:Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.Reviewed Sep 20 2019
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7.2
Cons:We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.Reviewed Aug 29 2019
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4.4
Pros:NothingCons:It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.Reviewed Aug 22 2019
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6.4
Cons:At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?Reviewed Jul 2 2019
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10.0
Pros:Drop off was super easy!Cons:Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.Reviewed Jun 29 2019
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2.0
Cons:There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.Reviewed Jun 23 2019
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8.0
Pros:Super friendly staff! New car with lots of useful tech.Cons:Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.Reviewed Feb 26 2019
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5.2
Pros:Rental van was in great shape - very clean.Cons:The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.Reviewed Feb 25 2019
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9.2
Very nice car, but.....Pros:The overall ride, comfort and features.Cons:A bit large for roads in Spain. Auto lane assist was amazing.Reviewed Oct 21 2018
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