Cons: I did not like that i had to sit and wait for 30 minutes after the time I booked the car to be picked up. I missed a work meeting and it really messed up my day, as I had it very well planned out. I expected better from Budget. They the inside of the car was not very well cleaned but I had no time to make an issue about as I was already late.
I wish I could get compensated in some way as I do rent cars for work throughout the year and was expecting something a little smoother in terms of a nice, clean vehicle that was there at the time of pick up that i requested.
Aug 23 2016
Budget on Meeting Street -- easy
Pros: They are very easy to deal with
Oct 13 2015
Pros: The staff was helpful and friendly, and I was able to modify my reservation to match my schedule changes.
Cons: The car smelled like stale smoke and I found $100 for a one-day rental to be excessively expensive.
Jul 9 2016
Quick and easy.
Pros: Drop off took probably a total of 1 minute after parking the car. I would do this again
Cons: The Charleston Alamo closes at 2pm but this was not indicated anywhere on the reservation, so I wasn't able to get my car. It never occurred to me to check the hours of a business on a weekday afternoon.
Sep 19 2016
Quick and easy!
Pros: First place I've ever rented from where it didn't take me 15+ minutes to get a car. Very quick process to get the car and it was so much more affordable than everywhere else. Car was clean and ready to go. No wating.
Pros: The car was clean, and got us to all of our destinations.
Cons: We were given the wrong pickup location and enterprise didn't have a record of the Allianz insurance we purchased and told us we could purchase their $36 a day insurance. Apparently people are given the incorrect address frequently.
May 1 2016
Pros: Staff was very helpful and friendly.
May 10 2016
Canceled at last minute
Cons: Last minute trip. last minute res. As I was waiting on UBER to take me to the rental car location, I got a call saying they didn't have any cars. Not sure what happened. Ended up renting elsewhere and had a fine experience with another company that is in a more convenient location just my trip was delayed about 2 hours.
Cons: I had rented that car Toyota.they give hyundai.
Aug 9 2016
Frustrated but at peace
Pros: The people at the Hertz rental office were really nice and helpful.
Cons: Kayak should specify that this rental location is NOT at the airport. We had to pay over $20 for a taxi to this Hertz location. There is a Hertz counter at the airport and we weren't able to utilize them. It was a little frustrating.