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Gonzales car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Gonzales
11420 Airline Hwy
+1 225 293 1173
13386 Airline Hwy
+1 225 644 1150
- 7.0
- 5.6
- 7.2
- 6.8
- 7.0
Recent reviews
10.0 Excellent
May 28 2016
great
Pros: no waiting, great customer service
10.0 Excellent
Oct 25 2016
Jacosie bellard
Pros: Everything
Cons: Nothing
2.0 Poor
Nov 16 2016
Lost My Reservation
Cons: We got to the counter and they said they did not have our reservation. Ended up costing us three times as much.
10.0 Excellent
Nov 22 2016
Awesome experience
Pros: Service was convenient, Hertz customer service was friendly and helpful.
5.2 Okay
Mar 7 2017
Enterprise here I come!
Pros: Comfortable ride.
Good customer service.
Pick up and drop off was easy.
Cons: Rented car to go to wedding in New Orleans. Car was dirty on the outside and filthy on the inside. Complained to customer desk and they said that was not uncommon. After picking up the car and going to a car wash to wash and clean the filth inside I noted the inspection sticker was expired. That ticket would have been on me for not reviewing everything about the car before leaving... Will go to another rental company next time if this was a common practice to not clean vehicles before rental.
10.0 Excellent
Apr 23 2017
Pros: Worker's at the picku up site were very friendly and efficient.
Cons: The pickup site was far from the airport
2.0 Poor
May 31 2017
Don't Bother!!!
Pros: Nothing
Cons: Did not have reserved vehicle even with a week's notice. No upgrade offered. Tried renting me a smoke filled smaller car. Did not take. Left with no apologies. Won't rent from Hertz again.
3.6 Mediocre
Nov 13 2016
Pros: I an a Hertz long time customer and have had excellent cars up until now.
Cons: I received a Louisiana flood derelict car that had to be delivered to New Orleans from Gonzales without my knowledge. We were in a hurry and I had no time to bring it back and get a new one. It was totally dirty inside and outside and the cigar smoke was so bad, we had to wear masks with a smell killer to drive the 60 miles to the airport. The seats were so dirty that my wife's travel outfit was smudged and needs dry cleaning. We were on our way from New Orleans to Switzerland.
7.6 Good
Mar 5 2016
Pros: The Hertz folks at the Gonzalez pickup were a bit slow. And then they gave me a car that needed 2+ gallons of gas, even tho the contract read that the tank was full.
I dropped the car at the New Orleans International Airport (MSY). The people there could not have been nicer! The woman attendant was kind, professional and quick. They enabled me to arrive at my gate expeditiously. Bravo. All is well that ends well. Thank you for this service.
Between the two, my rating would be average (like for the person who had their head in the oven and their feet in ice water who reported that on sum, I am about average).
The car reeked of cigarette smoke. Instead of a good cleaning, there were four air freshners hanging from the rear view mirror.
6.8 Good
May 24 2017
Pros: Great last min deal
Cons: Car could have been cleaned better found trash in the center console and under the seats
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Gonzales
11020 Airline Hwy
+1 225 293 1145
13297 Airline Hwy
+1 225 644 2205
37200 Hwy 3089
+1 225 746 9456
6117 Siegen Lane
+1 225 293 7403
- 7.6
- 8.2
- 7.8
- 7.1
- 7.8
Recent reviews
2.0 Poor
Nov 29 2016
Crappy Car and the management
Cons: They made me to stay in a long wait and yelling at the customers. Thats a bad sign. You don't want your customers to be treated that way. The car is out of shape and they din care about it. It was so bad, that I have to return the car before the expected date of delivery. Anyways I expected a lot from Enterprise as I usually rent cars from them, but this is the worst ever journey....
10.0 Excellent
May 31 2017
Pros: The size of the car
Cons: The rain
10.0 Excellent
Sep 7 2016
Pros: Really incredible service when picking up and dropping off.
6.0 Okay
Sep 13 2016
Pickup
Pros: Took 1.5 hours waiting to pick up my car
Cons: Wait time even though it was scheduled
3.2 Mediocre
Nov 21 2016
Staff was unbelievably rude
Pros: The car was fine.
Cons: The staff was so rude. When I declined the insurance, because I purchased Kayak's coverage the manager came over and was so condicending to me. Another staff member, who was supposed to be helping me, stopped and started processing another client whom he apparently knew. Lastly, the entire office was full of customers complaining about their experience with this location.
10.0 Excellent
Jan 8 2017
Good Service
Pros: They were very professional!
Cons: All good!
8.0 Good
Jul 31 2017
Pros: They came and picked me up
Cons: They close early
10.0 Excellent
Nov 17 2016
Great car, awesome price, excellent customer servi
Pros: I ended up with a free upgrade sure to lack of availability for what I originally reserved. The Toyota Camry I got was clean, comfortable and obviously well maintained. The gentleman who picked me up was polite and friendly, made getting the rental picked up easy. I got caught in traffic when returning the car and the staff stayed a few minutes after closing for me and didn't make me feel like it was a major inconvenience.
Cons: Having to return that awesome car
10.0 Excellent
Nov 15 2016
Pros: So easy and time saving
Budget
Budget reviews
Car rental locations
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Budget
Locations in Gonzales
5760 Siegen Lane
+1 225 293 3471
- 6.0
- 6.0
- 6.0
- 6.0
- 6.0
Recent reviews
2.0 Poor
Nov 23 2016
It was Bad
Cons: The car doesn't have AC, the people kept me waiting for a long time. This is the first time I'm having this kind of experience.
10.0 Excellent
Aug 6 2017
Cons: The 200$ "soft pull" from my bank account.
Car rental locations
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Avis
Locations in Gonzales
5760 Siegen Lane
+1 225 293 7757
21 travelers who rented a car in Gonzales gave the car agency they used an average rating of 7.1