Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Staff friendly and good attention to detail...quick service and the vehicle was extremely clean!!!
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10.0
Pros: Very friendly and helpful staff
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9.6
Cons: The van is a 15 passenger van, but it it did not have anyplace to put luggage!
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9.6
Pros: staff was super friendly. got a free upgrade because they were out.
Cons: car smelled like smoke
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7.2
Greate price with minor inconveniences
Pros: The car provided was in good condition and the price was great.
Cons: The car smelled like smoke and it took awhile to leave the parking garage when I first rented the car.
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4.0
Pros: The car was was pretty green color. The dropoff was very efficient and simple.
Cons: The pick up was chaotic, just told to pick any car. The car spelled strongly of pot the whole time we had it. Every now and then the car would try to steer left or right at random for very brief periods, which I found very disturbing.
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9.6
Camaro
Pros: Fun car
Cons: Not a comfortable ride
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8.8
Pros: Nice clean car. Quick service at pick up.
Cons: Lack of communication between claim office and return point. Had a minor problem and filed a claim with main office as per instructions. Was issued a claim number and told return center would be notify. Instead had to refiled with return center resulting in two claims for same incident.
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9.2
Very satisfied
Pros: I booked at the very last minute for 8:00am but arrived at the counter at 7:00am but they still accommodated my booking. Gave me a clean, new car.
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4.4
Anybody can MAKE a reservation. It’s HOLDING it that counts.
Cons: Deplaned, paid my reservation fee for a premium. Was directed to the attendant to pick up my car and there were literally no cars. I and five other parties waited while the staff leisurely walked down to fleet to get a car and drove it over to us. Took approximately 15 mins per car. After 45 mins of just standing there (I was in town to see 97 year old grandmother who was in ICU) waiting the attendant offered me a compact which I took. then I had to deal with being charges a premium rate for a compact car. Terrible.
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9.6
Pros: The expedite of pick up & drop off
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8.4
Pros: The staff member who handled my return was professional, efficient, and friendly.
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10.0
Pros: Staff friendly and good attention to detail...quick service and the vehicle was extremely clean!!!
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10.0
Pros: Very friendly and helpful staff
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9.6
Cons: The van is a 15 passenger van, but it it did not have anyplace to put luggage!
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9.6
Pros: staff was super friendly. got a free upgrade because they were out.
Cons: car smelled like smoke
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9.6
Camaro
Pros: Fun car
Cons: Not a comfortable ride
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8.8
Pros: Nice clean car. Quick service at pick up.
Cons: Lack of communication between claim office and return point. Had a minor problem and filed a claim with main office as per instructions. Was issued a claim number and told return center would be notify. Instead had to refiled with return center resulting in two claims for same incident.
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9.2
Very satisfied
Pros: I booked at the very last minute for 8:00am but arrived at the counter at 7:00am but they still accommodated my booking. Gave me a clean, new car.
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9.6
Pros: The expedite of pick up & drop off
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7.2
Greate price with minor inconveniences
Pros: The car provided was in good condition and the price was great.
Cons: The car smelled like smoke and it took awhile to leave the parking garage when I first rented the car.
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8.4
Pros: The staff member who handled my return was professional, efficient, and friendly.
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4.0
Pros: The car was was pretty green color. The dropoff was very efficient and simple.
Cons: The pick up was chaotic, just told to pick any car. The car spelled strongly of pot the whole time we had it. Every now and then the car would try to steer left or right at random for very brief periods, which I found very disturbing.
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4.4
Anybody can MAKE a reservation. It’s HOLDING it that counts.
Cons: Deplaned, paid my reservation fee for a premium. Was directed to the attendant to pick up my car and there were literally no cars. I and five other parties waited while the staff leisurely walked down to fleet to get a car and drove it over to us. Took approximately 15 mins per car. After 45 mins of just standing there (I was in town to see 97 year old grandmother who was in ICU) waiting the attendant offered me a compact which I took. then I had to deal with being charges a premium rate for a compact car. Terrible.
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