Pick-up location | Manhattan |
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Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Mini, Pickup truck, Standard, Supplier choice |
Rental locations | 9 |
Airport locations | 6 |
Popular agencies | Enterprise, Hertz |
Economy | $56/day |
Compact | $58/day |
Intermediate | $59/day |
Standard | $64/day |
Full-size | $64/day |
Mini | $63/day |
Pickup truck | $124/day |
Supplier choice | $72/day |
Intermediate SUV | $92/day |
Hertz
10.0
Excellent
15 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
4 locations in Manhattan
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Reviews
10.0 Excellent
Jan 2021
Pros:
Customer service at this Hertz was AMAZING!!!10.0 Excellent
Sep 2020
Pros:
Friendly staff, clean car, comfortable, and easy drop off.8.8 Excellent
Jul 2020
Pros:
Staff friendly but over-talkative about current events such as COVID-19 (calling it, effectively, fake news)Cons:
Got a larger vehicle than intended (SUV rather than large car), which in turn costs more in gas. Should have some sort of reimbursement in these cases.2.0 Mediocre
May 2018
Cons:
Their airport office closed at 6pm and our outbound flight was cancelled within 15 minutes. There were stranded passengers who needed rental cars (including me) and no rental facility was open. Not helpful at all. Instead of saving a few $$ of payroll, Hertz should consider this and have some way for stranded passages who need cars to access them. I will not use Hertz ever again.2.0 Mediocre
Mar 2017
Pros:
They never call me back or anything after I made the reservation. Please tell people when is their reservation open or not. I got there and they told me that didn't have enough cars, having a reservation 3 days before hand.2.0 Mediocre
Mar 2017
Cons:
After charging my card and scheduling a pickup, I was told upon arriving that they were unable to rent me a car. I was told it would take 7-10 business days to get my money back, still waiting! NEVER RENT FROM HERTZ. Customer service rep was the rudest woman I've ever spoken to, when I asked to speak to a manager she transferred me to roadside assistance.Enterprise
2.0
Mediocre
8 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Manhattan
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Reviews
2.0 Mediocre
Mar 2021
Pros:
Nothing the person at the desk didn’t really help me out it seems and gave me bs answers.Cons:
Update the website since it gives false information.2.4 Mediocre
May 2020
Pros:
NothingCons:
Not give my reservation away. You called and I didn’t answer, because I didn’t hear it so I called back and it was too late9.2 Excellent
Jan 2020
Pros:
The car are service given.Cons:
The price could have been better.10.0 Excellent
Oct 2016
Pros:
I arrived to pick up my car. The agent was super nice and very happy. (Definitely not what you expect at most rental car places) The car was ready and waiting for me. I was in and out in less than 5 minutes...The agent escorted me to my car, checked it over with me, showed me all the bells and whistles...and i was on my way! WOW I would definitely recommend Enterprise!Cons:
Nothing!2.0 Mediocre
Mar 2022
2.0 Mediocre
Mar 2021
Pros:
Nothing the person at the desk didn’t really help me out it seems and gave me bs answers.Cons:
Update the website since it gives false information.2.4 Mediocre
May 2020
Pros:
NothingCons:
Not give my reservation away. You called and I didn’t answer, because I didn’t hear it so I called back and it was too late9.2 Excellent
Jan 2020
Pros:
The car are service given.Cons:
The price could have been better.10.0 Excellent
Oct 2016
Pros:
I arrived to pick up my car. The agent was super nice and very happy. (Definitely not what you expect at most rental car places) The car was ready and waiting for me. I was in and out in less than 5 minutes...The agent escorted me to my car, checked it over with me, showed me all the bells and whistles...and i was on my way! WOW I would definitely recommend Enterprise!Cons:
Nothing!Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manhattan
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manhattan
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manhattan
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manhattan
Most popular agency | Enterprise |
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Most popular car type | Standard |
Average price | $80/day |
Good deal | $74/day |