Pros: The car itself was awesome, but it had a horrible overpowering cologne smell that wouldn't go away with fabreze or leaving the windows open on our whole trip.
Feb 22 2017
Pros: From the moment I got the quote online to the moment I returned the car I had a great experience. Employees at the Manhattan Regional Airport in Manhattan, Kansas, were professional and really knew what they were doing. The car was clean and ran well. My only complaint was the noise on the highway. It was difficult to even carry on a conversation. While I rented the cheapest car possible, it still was very irritating to have that loud noise for a 10 hour trip.
Cons: The vehicle was cheap and light-weight. It was loud and lost traction a few times even though the road was clear.
Mar 4 2017
Cons: After charging my card and scheduling a pickup, I was told upon arriving that they were unable to rent me a car. I was told it would take 7-10 business days to get my money back, still waiting! NEVER RENT FROM HERTZ. Customer service rep was the rudest woman I've ever spoken to, when I asked to speak to a manager she transferred me to roadside assistance.
Pros: I arrived to pick up my car. The agent was super nice and very happy. (Definitely not what you expect at most rental car places) The car was ready and waiting for me. I was in and out in less than 5 minutes...The agent escorted me to my car, checked it over with me, showed me all the bells and whistles...and i was on my way! WOW
I would definitely recommend Enterprise!