Pros: very friendly staff at Latrobe PA airport (LBE). Its a small airport, and that meant it was a short walk to my car and I was in and out in no time, both when I picked the car up and when I dropped it off. I will rent from them again
Jan 5 2017
car was OK service was above and beyond.
Pros: The rental desk at Latrobe called at noon advising us of a delay to our flight putting us in after hours at Latrobe. The agent suggested I join the Prefered program, so all the rental paperwork was pre signed and they would leave the keys with security at the airport. We didn't even know we were delayed. His actions and thoughtfulness Saved our trip.
Aug 19 2017
Cons: No sign in the airport indicating where to drop of Avis car. Drove around twice. Went in and asked and the rep behind the desk said something to the effect of "Yes, it's so crazy but we don't have a sign up there, park in the lot nearest the airport" i.e. the one labeled for enterprise. What in the world - get a sign!!!