Hermitage Car Rentals

Pick-up
Noon
Drop-off
Noon
Compare vs. KAYAK all | none

Hermitage car rental reviews and directory

Alamo
alamo
Car rental reviews:
Excellent (8.2, 23 reviews)
Car rental locations in Hermitage:
1 location
Alamo
Locations in Hermitage
1 Terminal Dr
+1 888 826 6893
  • 8.2
  • 8.7
  • 8.4
  • 8.0
  • 7.8
Recent reviews
2.0 Poor
May 10 2016
I do not have a Credit Card so..
Cons: Went around to all the rental agencies at Nashville Air terminal to get the best deal for sar rental one way to Cleveland Ohio Came to your Dollar Car Rental Center and told my final payment was to be 238.00 In Cleveland found it to be 487.00! for a one way? Rip Off
10.0 Excellent
Aug 20 2016
Pros: Good vehicle selection, friendly staff at all stages of the rental process, modern car in excellent mechanical condition.
8.4 Excellent
Aug 22 2016
Cons: The return line was so full of cars and so under staffed that we had to leave the vehicle and hope that the billing would be taken care of accurately. we could not even see the return staff from the end of the line where we parked.
6.0 Okay
Oct 10 2015
Cons: You need to be careful with what they tell you. I upgraded to a larger vehicle and they told me no extra charge. Then when I go to check out there is an additional charge of almost 40.00$s. Their explanation was since I prepaid the gas I brought it on empty but because it was snigger car I had to pay the extra gas. 40.00$??!! So I did not have to pay, but it was a fight. No way to do business.
8.0 Good
Oct 10 2015
Cons: Very costly for a one-way return and when I tried to add one more day to rental
10.0 Excellent
Oct 12 2015
Easy Drop-off
Pros: It was simple to drop off the car - just pull up, scan in, and go!
Cons: There was not a negative part of the experience.
10.0 Excellent
Oct 18 2015
Great rental
Pros: Friendly and knowledgeable reps that completed the paperwork quickly with no surprises. The lot attendants were very considerate and every employee was helpful and cheerful. Clearly a well run location in Nashville.
6.8 Good
Oct 19 2015
Great car, tricky changes at the counter.
Pros: The car, a Nissan Altima, was comfortable, clean, and fun to drive.
Cons: I made the reservation online with all my preferences, but my husband picked it up and ended up paying more than I'd planned or reserved because they sold unnecessary insurance at the counter (our policy covers rentals). I know it's our responsibility to know what we need, but if they had kept my reservation details and not tried to upsell at pickup, we would have saved money and stayed in our travel budget.
10.0 Excellent
Oct 19 2015
Great Service
Pros: Affordable Clean Comfortable Great customer service Fast pick up and drop off
Cons: They try to up-sell you at the counter, but that is every car rental agency. I just say no to everything.
6.8 Good
Oct 28 2015
Don't extend your rental without reading the fine
Cons: I needed to extend my rental by one day. That day would have cost me a weekly rate and a 175.00 additional charge for the car and coverage. I turned the car in and rented a car from another company, saving me $100 or so.
Enterprise
enterprise
Car rental reviews:
Excellent (8.5, 12 reviews)
Car rental locations in Hermitage:
3 locations
Enterprise
Locations in Hermitage
1 Terminal Dr
+1 615 275 0011
131 Adams Ln
+1 615 758 5200
515 Donelson Pike
+1 615 872 7722
  • 8.5
  • 8.8
  • 8.8
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent
Mar 9 2016
Great Service!
Pros: Visited Nashville and rented a car for the day. The staff were extremely nice and helpful. The newer model car was in great condition with many extra features. It was spotless inside and out. And when we brought it back the next day, they were nice enough to give us a ride to the airport at no extra charge.
6.0 Okay
Jun 6 2016
Cons: No cruise control
5.6 Okay
Oct 27 2015
Smoker car
Cons: By the time I got to the rentslbi was too exhausted to return the car. But it was horrible the way it smelled.
9.6 Excellent
Oct 31 2015
Pros: Prompt service, provided an upgrade at a good price, helpful providing local information.
10.0 Excellent
Nov 23 2015
Pros: staff was excellent ... i had absolutely no problems from beginning to end ... great experience!
4.4 Okay
Jan 2 2016
Pros: Had to wait an hour and a half until the car was ready. They charged an extra $30 for service I did not request and nd I'm still waiting for it to be rebated
10.0 Excellent
Mar 7 2016
Cool
Pros: They didn't have the car I was hoping for when I made the reservation, but gave me a cool convertible in its place. Nice! Quick check in and check out. .
9.6 Excellent
Mar 25 2016
Pros: GREAT car, was perfect for what we needed. drop off for different location was pricey but better than other companies.
6.8 Good
Jun 20 2016
problems with returning. Over charged and 45 minut
Pros: The people were nice and polite. I thought i ould have a chance to pick the car i wanted or at least a color... I didnt get that chance. Clean office and car.
Cons: I had no trouble renting the car and matching the cost with my on line quote ($187). However, when i returned it, i was being charged over $400! Granted i forgot to fill the tank so the 16 gallon tank was only half full, so i was charged a premium fee for 10 gallons, even though the tank is only a 16 galln tank. I was hoing to drop off the car and get out of short term parking in less than 30 minutes so it would be free. The customer service person kept runnng the numbers to find out why my charge was showing over $400. I didnt get to leave for 45 minutres, therefore had to pay for parking because of Enterprise. to improve... Maybe charge what the custmer was quoted and agreed to when renting the car. Spending so much time trying to figure out an overcharge was not right. If there is an unreasonable and unknown over charge, just make a note and charge the price quoted and move on to avoid trying up the customers time.
10.0 Excellent
Jul 18 2016
Enterprise is now my go-to rental car company :)
Pros: Very friendly, kind workers. The car I received was so cute and clean! (Red Fiat 500 Sport) Car drove really well. Made for a fun trip from LR to Nashville! Received a warm welcome to Nashville by the crew working in the garage. Professional service with good employees. Wish I knew the guys names in LR/Nashville because they deserve some recognition. :)
Cons: It would be nice to have the employee explain the cars features before leaving, show where buttons are for things if in a weird place, etc. The Fiat is designed differently inside and drives differently than standard vehicles (has 6 gears that you have to know how to use to keep RPM low) so it took me a little bit to figure that out.
Budget
budget
Car rental reviews:
Excellent (8.8, 11 reviews)
Car rental locations in Hermitage:
1 location
Budget
Locations in Hermitage
1 Terminal Drive
+1 615 366 0822
  • 8.9
  • 8.9
  • 8.7
  • 8.7
  • 8.7
Recent reviews
10.0 Excellent
Oct 20 2015
Good experience
Pros: Very fast pickup and drop off.
7.6 Good
Nov 12 2015
Deceptive Upgrade Switch
Cons: The agent asked me if I would like a roomy Corolla or Sentra. I said "the Corolla is fine." Upon signing, my bill went from the quoted $133 to $240. I questioned the increase and was told "the difference is the upgrade you requested." How is answering a question about a vehicle preference an upgrade. HIGHLY deceptive. I declined and got the $133 as promised. So sad.
10.0 Excellent
Nov 18 2015
Same as above
Pros: Everything
Cons: Nothing
3.2 Mediocre
Dec 8 2015
Cons: staff was incredibly unhelpful and not accommodating; had to rent a mini-van even though I reserved an economy car because all were out
10.0 Excellent
Jan 6 2016
Pros: Great Customer service
Cons: nothing
10.0 Excellent
Feb 23 2016
Pros: Great value for a weekend car rental. No hassle or add-ons.
10.0 Excellent
Apr 2 2016
Great service, painless process, very inexpensive
Pros: Price was low, exactly what it was when I booked online and we were in and out of the rental office quickly
Cons: Overall there was nothing I wasn't satisfied with
10.0 Excellent
Apr 12 2016
Wonderful!
Pros: New car that cost less than other rental car companies! Great experience picking up and dropping off!
Cons: No complaints
8.0 Good
Apr 13 2016
Good deal
Pros: Easy to find best price
8.0 Good
Jun 11 2016
Great Memorial Holiday Deal
Pros: The weekend rate for an economy car in Nashville TN was great. In and out in less than 20 minutes.
Dollar
dollar
Car rental reviews:
Good (6.8, 11 reviews)
Car rental locations in Hermitage:
1 location
Dollar
Locations in Hermitage
1 Terminal Lane
  • 6.7
  • 6.9
  • 6.7
  • 6.7
  • 6.7
Recent reviews
2.0 Poor
Nov 8 2015
Hidden fees
Pros: Nothing
Cons: I was quoted 100. At the end cost me 502.
10.0 Excellent
Oct 20 2015
Great Choice, Great Price
Pros: I read some reviews that made me nervous I was going to have a hard time, but it ended up being a good choice for me. I picked up my car in Memphis, and returned it after driving to Nashville. In both places, I found friendly staff, short lines, enough cars to choose from, car was in great condition and very clean, and a super easy return process. And all for a really great price.
Cons: nothing - my experience went very smoothly.
6.0 Okay
Oct 31 2015
Heavy tobacco smoke smell
Cons: The car was supposed to be a non-smoking car, but reeked of a heavy smoker. It was the only compact on the lot so we had no choice but to take it.
10.0 Excellent
Nov 8 2015
Pros: Service was quick. The car was very clean.
Cons: All good
8.0 Good
Nov 23 2015
Cons: At first the computer was not working at the pick up center and I was faced with the prospect of walking another mile back to the terminal. Fortunately, the problem was solved.
2.0 Poor
Jul 4 2016
TERRIBLE
Pros: We landed at 9 pm thinking we had a rental. They were closed because they had given our car away (we found out from the next door rental service). We later had to pay $400 for what was a $30 initial rental.
Cons: We didn't get our RESERVED rental
9.6 Excellent
Jul 15 2016
Pros: I really liked that I booked a compact car and then received a small SUV for the same price!
Cons: The distance of walking in Nashville from the desk to the car, it would be awesome if Kayak could work out a deal to use the rewards member pick up areas at airports.
8.4 Excellent
Jul 16 2016
Cons: Price charged did not match the price from on-line reservation. It claimed extra $15 more tax, though the reservation confirmation said that the price includes tax.
6.4 Good
Aug 7 2016
Reservation
Cons: The reservation was for mid siize sedan. When I arrived, I was told I would pay extra for each day for the car I reserved versus a smaller car. I did not have time to push the issue. The reservation quote versus what I paid was incorrect.
10.0 Excellent
Aug 8 2016
Pros: They gave me a choice, and had Toyotas available
Cons: Nothing; my experience was great!
Payless
payless
Car rental reviews:
Okay (6.1, 6 reviews)
Car rental locations in Hermitage:
1 location
Payless
Locations in Hermitage
1 Terminal Drive
+1 615 275 2961
  • 6.0
  • 6.3
  • 6.3
  • 5.0
  • 6.7
Recent reviews
7.6 Good
Nov 18 2015
Pros: I liked the price per day and the convenience of airport location and unlimited mileage.
Cons: Back seat was quite dirty. Long waiting time in line at reservation desk to pickup car even though I had made the reservation on line earlier in the week. Reservations don't get any priority service it seems.
2.0 Poor
Dec 31 2015
Terrible car rental
Cons: I reserved a Large car because I was traveling with 2 kids and my wife. We had two car seats, 1 facing forward and the other backwards, along with a crib, stroller and our large suitcase. When we arrived the attendant said he had one car left and it was a midsize with no offer to refund any of the fees. When we go to the car it took 30 minutes to get the car seats in along with the other luggage because it was like a puzzle, we almost could not get everything in. I sat in the passenger seat and had my knees up on the dash as there was no room left after putting the car seat in and having to push the seat all the way forward. I have heard of upgrades on car rentals but never a downgrade and not even an apology. I call the 800# number the following day to complain and they took down all my information and said I would get a call within 72 hours. 72 hours is pretty much the end of my trip, so much for getting the car I reserved. Oh and I am still waiting for that call or email from the customer service center and we are on day 5. I will never use Payless and I would suggest that you don't either. Read Twitter if you want more feedback.
6.0 Okay
Apr 24 2016
Nice car! But cost more than stated.
Pros: It was a great, new car. Pick up was uneventful but finding the car wasn't the greatest. But it was the size of the airport.
Cons: It ended up costing $75 more than originally stated. It ended up being maybe an hour extra maybe but we were charge for like 3 extra hours. I think we picked it up 15 minutes earlier. They get you for every single extra minute by charging you an extra hour no matter if it is 2 minutes or 58 minutes. AND trying to find the drop off was insane. That added a whole extra hour to our time! The signage is horrible and completely missed it 3 times. They had one agent handling 3 different companies. These companies end up being the cheapest when reserving a rental but in the long run probably are not worth it because you end up paying so much more in the end.
9.2 Excellent
Jul 20 2016
Pros: The drop off clerk was very helpful!! The car was awesome!!
Cons: The lady who waited on us at pick up charged us for RSA without asking. This was very unprofessional. Luckily the gentleman fixed it when we dropped the car off.
9.6 Excellent
Aug 5 2016
Pros: Very efficient service at a great price.
2.0 Poor
Aug 10 2016
Pros: Never got there
Hertz
hertz
Car rental reviews:
Good (6.3, 4 reviews)
Car rental locations in Hermitage:
1 location
Hertz
Locations in Hermitage
1 Terminal Drive
  • 5.0
  • 9.0
  • 6.5
  • 4.0
  • 7.0
Recent reviews
10.0 Excellent
Apr 10 2016
Best rental
Pros: I picked up the car quickly without any waiting and it was exactly what I ordered All of the people who worked there were so friendly and it made all the difference
3.6 Mediocre
Apr 12 2016
Horrible service from Hertz- pick another carrier
Pros: Car was fine- good mileage.
Cons: First, when I came to pick up my reserved care at the designated time, I was informed that I would be placed on a waiting list for a car. When I asked why I had a reservation with a confirmation number that no car was available, I could get no answer nor did I get any sympathy or apology. There were several folks in line, all of whom seemed unhappy. After I complained a bit, suddenly a car was available. When I went up to get the car, there were several cars on the lot, which I found frustrating. Eventually (45 minutes after my reservation time) I got the car. I have rented from Enterprise several times and NEVER had a problem like this. I've learned my lesson and will never rent from Hertz again.
5.6 Okay
Apr 18 2016
Size
Pros: The vehicle did get good gas mileage.
Cons: To be a mid-size SUV, it seemed a bit small. Not sure what a small SUV would be, but a Jeep Compass should be considered small.
6.0 Okay
Apr 19 2016
Pros: CAR WAS FINE
Cons: HERTZ CHARGES $200+ AS DEPOSIT SO I GOT MY CARA DAY LATE AS I DONT HAVE CREDIT CARDS NOR DID I HAVE THAT MUCH MONEY AVAILABLE ON A BANK CARD AS THEY CANNOT SPLIT CASH (NOR ACCEPT CASH AT ALL) AND CREDIT
National
national
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Hermitage:
1 location
National
Locations in Hermitage
1 Terminal Dr
+1 888 826 6890
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Mar 28 2016
No waiting in line Just Get In And Go
Pros: No waiting at the counter; cars are nice; right in the terminal, no waiting for shuttles.
Cons: None.
Avis
avis
Car rental locations in Hermitage:
1 location
Avis
Locations in Hermitage
1 Terminal Drive
+1 615 361 1212
68 travelers who rented a car in Hermitage gave the car agency they used an average rating of 7.9

Car Rental Locations in Hermitage

Hermitage
Close
Would you like to save as your currency permanently or for this visit only?
Close