Hermitage car rentals
Compare hundreds of rental car sites at once for car rental deals in Hermitage
Hermitage, TN
Aug 17 — Aug 24
Same drop-off
Hermitage, TN
Wed 8/17
Noon
Wed 8/24
Noon
Cheap car rentals in Hermitage
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Hermitage car rental reviews and directory
Alamo
8.5
Excellent
421 reviewsBest rated
Cleanliness
8.6
Comfort
8.7
Pick-up/Drop-off
8.2
Value for money
8.1
One location in Hermitage
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Reviews
8.0 Excellent
May 2021
Pros:
Staff were greatCons:
Price was stiff8.0 Excellent
Apr 2021
Pros:
After a 45 min wait in line because know one was at the Alamo counter the ladies got us out fast at enterprise when we finally got to them. The drop off was super fast and smooth.Cons:
Have staff at the counter of the car company your renting from10.0 Excellent
Feb 2021
Pros:
Brand new car. Staff very pleasant.Cons:
Nada10.0 Excellent
Nov 2020
Pros:
Yes! Friendly professional staffCons:
Loved my KIA SOUL10.0 Excellent
Nov 2020
Pros:
Super friendly staff (especially Herman, he made our visit and trip so much better). Clean car. Easy pick up and drop off.Cons:
I had reserved a minivan and ended up getting an SUV. The trade was fine, but I would've preferred the minivan.10.0 Excellent
Nov 2020
Pros:
Alamo is the best. Always friendly and accommodating.Enterprise
6.8
Good
268 reviewsCleanliness
7.8
Comfort
7.7
Pick-up/Drop-off
5.9
Value for money
6.8
2 locations in Hermitage
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Reviews
10.0 Excellent
Jun 2021
Pros:
Yes thanks4.0 Okay
May 2021
Cons:
On pick up, they gave us a choice of 3 mustang convertibles “upgrade” because our 4 door std was gone . The agent tried blowing smoke up our butts. Traded it in next day. Drop of was easy but agent was unable to print a receipt . Said they would email it. Haven’t seen it yet so don’t know if charges were correct. Not impressed.2.0 Mediocre
Dec 2021
Pros:
Nothing. The rental place called me twice to confirm my reservation and failed to tell me that they would closed at my scheduled pickup time and cost me lots of money after being strandedCons:
For the agency to be aware2.0 Mediocre
Dec 2020
Pros:
The location wasnt open and we ended up cancelling. I’m now out $44 for insurance on a vehicle that i couldnt get. There is no service number that leads to a human being who can give me a refund. I wont be using Kayak againCons:
Ability to get a human being to help8.0 Excellent
Oct 2020
Pros:
Decent vehicle although not what I rented. The drove us back to the airport.Cons:
Lots of electronic issues with the vehicle. Had to take an Uber to Enterprise even though it was one mile away. Vehicle different when we got there and the one we got wasn't ready so we ad to wait.8.8 Excellent
Oct 2020
Pros:
Very friendly employees.Cons:
Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.Budget
6.3
Good
161 reviewsCleanliness
7.0
Comfort
7.1
Pick-up/Drop-off
6.1
Value for money
6.4
One location in Hermitage
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10.0 Excellent
May 2022
6.0 Good
May 2021
Pros:
Yes very friendlyCons:
extremely long wait to get our car and very poor directions as to where it pick it up. We followed the signs inside only to be told that we needed to go outside and then proceeded to wait 45mins to get our car.6.0 Good
May 2021
Pros:
The vehicle itself was new and it was comfortable. It was great for the amount of people in my party.Cons:
I was charged a $500 dollar deposit. Which I was told it would be $250. The customer service representative couldn’t tell me a reason why it was elevated amount. She even told me it should be $250. Second. The car itself was new and clean but it definitely had a smell of smoke. I wish they would have cleaned the air out before renting it again.10.0 Excellent
Apr 2021
Pros:
Staff with pick up and drop off were super nice and accommodating.Cons:
Not sure anything could have been better. The vehicle worked great for us! Maybe a radio station list?10.0 Excellent
Apr 2021
Pros:
Staff was good.2.0 Mediocre
Mar 2021
Pros:
Nothing.Cons:
They wouldn't rent to me even thought I am 30 years old. They told me because I didn't come off a plane that they wouldn't rent me the car that I had reserved for me to go home.Payless
6.0
Good
114 reviewsCleanliness
8.4
Comfort
7.6
Pick-up/Drop-off
4.8
Value for money
5.6
One location in Hermitage
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8.0 Excellent
Feb 2021
Pros:
.the price was goodCons:
The pickup was a pain. There were no signs telling me where to find the Payless counter. The car shakes at highway speeds (I assume wheel balancing is needed) and 2 of the tires were at 22 PSI, SO I had to put air in them once I got it8.0 Excellent
Feb 2021
Pros:
The price and availability was great!Cons:
There was really poor signage in ATL and we ended up having to hunt someone down and drive to a garage that was not labeled Payless. It cost us a lot of time and energy2.0 Mediocre
Jan 2021
Pros:
The car itself was nice, clean and good quality.Cons:
The day after we ordered the car through Priceline (nonrefundable), our flight changed to 1041pm arrival. We had ordered for 8pm pickup. I tried for weeks and weeks to contact the Nashville Payless desk to ask about a late pickup. There was never any answer. The phone system was apparently out of service, as it always went to a fast busy signal. We tried to work with Priceline for help, and we also called the Payless national customer service number, but neither were any help. All they could tell me was to call the local desk and nobody would offer to try to contact them directly for me due to the phone issue. The best I could get was that I could come back the next day and pick up my car at 7am when they opened again. Well, when I arrived at the Nashville airport at 1041pm, I tried to go to the desk just to see if anyone was there. There was not. I went up to the car lot and there were three floors with various rental brands, none of which were marked for Payless. There was no signage at all as to where to go for Payless cars. I went to one of the floors and asked one of the other companies as was told that he was pretty sure the Payless guys left for the night, so I took an Uber to the hotel and another Uber back in the morning at 7am. I went to the desk again, and nobody was at the desk. I went back out to the parking lot and talked to a person from another company and he said yes he could help me for Payless cars. Again, no signage, just randomly asking someone and he luckily said he could help me. I told him about the experience the night before and he implied that if I would have come to this floor last night, there would have been someone here to help me. I was very, very frustrated because I could have saved approximately $50 on Uber charges. Then, when trying to return my car at the Atlanta airport, we followed the signs to the Payless lot, where again, nobody was present. I went to another desk and asked where to return Payless cars, and they said Avis lot. We ended up have to go around the loop 3 times until we figured out how to get to the Avis lot and finally yes someone there could accept the return of the car. It was unbelievably difficult and frustrating.6.8 Good
Oct 2019
Pros:
Service was quick and efficientCons:
They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $303.6 Mediocre
May 2019
Cons:
Waited 30 minutes in line for agent. Given Avis car Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!7.6 Good
Apr 2019
Pros:
YesCons:
The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.Hertz
5.4
Okay
192 reviewsCheapest deal
Most popular
Cleanliness
7.1
Comfort
7.0
Pick-up/Drop-off
5.5
Value for money
5.4
One location in Hermitage
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Reviews
10.0 Excellent
Oct 2021
10.0 Excellent
May 2021
Pros:
The staff that checked me in was extremely quick, friendly and efficient. He was by himself and got everyone through quickly, all while maintaining a welcoming and friendly attitude. A+ team member!Cons:
Cleanliness of vehicle was lacking. Car was still dirty on the interior and smelled. Car alignment was way off too.8.0 Excellent
May 2021
Pros:
Staff was great. Drop-off was easy.Cons:
Gouging customers on rates is not the fault of the customers, but rather the decision to off load inventory during a pandemic. Did you think it was never going to be business as usual again? Artificial supply and demand is almost criminal.2.0 Mediocre
May 2021
Pros:
Waited hours in line to get the carCons:
A system that works would have been better, and maybe desk personnel that communicate what’s going on at the time.6.0 Good
May 2021
Pros:
Car was perfect - clean, newCons:
Picking up was a nightmare. I wait over 1.5 hours to get to a customer service person to get to my car. There were not nearly enough people working. Price was very high for only two days.2.0 Mediocre
Apr 2021
Cons:
The airport cashier did not explain clearly all the additional charges, which were totally unexpected. Also gave very unclear directions to shuttle, which we never found. Had to stand in a line for 45 minutes before someone came and answered our question as to whether we should be in this line. The answer was no. Some one should have answered our question way sooner.Avis
5.0
Okay
43 reviewsCleanliness
5.2
Comfort
5.0
Pick-up/Drop-off
5.4
Value for money
4.4
One location in Hermitage
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Reviews
10.0 Excellent
Jun 2021
Pros:
Drop off was easy. The leather seats were nice in the car.6.0 Good
May 2021
Pros:
Staff was ok, except he downgraded my car without telling me.Cons:
Be Honest. And also assign the car that had been reserved or tell me why not. Pickup lot was.too far from the desk to go back for a correction. Plenty of cars were in the lot with no one attending it for me to talk to.2.0 Mediocre
Mar 2021
Pros:
NothingCons:
They wouldn't rent to me even thought I am 30 years old. They told me because I didn't come off a plane that they wouldn't rent me the car that I had reserved for me to go home.2.0 Mediocre
Aug 2020
Pros:
The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!Cons:
Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!10.0 Excellent
Jun 2020
Pros:
drop off was easy and they made an exception for me given local curfews that are in place. well done avis!6.0 Good
Jul 2018
Pros:
Availability and car price was fine.Cons:
SUV I rented stank of old cigarette smoke.Advantage
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hermitage
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2.0 Mediocre
Jul 2017
Cons:
Just as preface, this happened on July 4th Weekend. We booked a car on Kayak with "unlimited mileage". When we got to the counter at Advantage, they mentioned that this only applies to residents outside of the local area, so we were told that we had to pay an extra $20 a day to get unlimited mileage. Needless to say, we were not happy, and we decided to go to another car rental company in the same area. We had to pay much more since we did not reserve it ahead of time. But I would rather pay more with a company I trust than to ever deal with Kayak or Advantage ever again! I was very disappointed!7.6 Good
Jun 2017
Pros:
Good price, fast check in/out process.Cons:
The 1st car had heavy cigarette smell. I had requested a smoke free vehicle. The 2nd car they gave me was smaller than the 1st one and I'm 6'8". Um...Hello?! The 3rd car was an upgrade and very roomy and comfortable. Once I received an acceptable car it was a great experience.10.0 Excellent
Jun 2017
Pros:
The whole experience was very good.2.0 Mediocre
May 2017
Pros:
NothingCons:
The Customer Service was horrible both online and over the phone. When I reserved my vehicle it stated that I will have unlimited mileage but when I arrived to pick up the vehicle the man states that they have a new policy that only allows 260 miles a day because I was a resident of Tennessee. I told the guy that I was as driving to Miami and needed the unlimited plan. He basically told me sorry but I can't do anything about it. I called to speak with someone over the phone and she was even ruder than the man at the counter. Overall, I wouldn't recommend anyone to use their service. I ended up having to drive my own car to Miami not to mention it was a 1,000 miles away. I reserve my vehicle months and ahead of the new policy and they still wouldn't honor it.2.0 Mediocre
May 2017
Pros:
Easy to surf the siteCons:
Other sites had the prices lower9.6 Excellent
Apr 2017
Pros:
Good price, clean car, no problems.Cons:
Counter help was very stern to start but she ended up being friendly and helpful.National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hermitage
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Reviews
10.0 Excellent
Mar 2016
Pros:
No waiting at the counter; cars are nice; right in the terminal, no waiting for shuttles.Cons:
None.10.0 Excellent
Mar 2016
Pros:
No waiting at the counter; cars are nice; right in the terminal, no waiting for shuttles.Cons:
None.E-Z Rent-A-Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hermitage
1273 travelers who rented a car in Hermitage gave the car agency they used an average rating of 6.4
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