Daily cleaning, installation of cabin HEPA filters on flights to Kingston
JetBlue, American Airlines and Caribbean Airlines have waived their change and cancellation fees on flights to Kingston Norman Manley. Confirm policies on booking site.
The cheapest airline ticket to Kingston from the United States in the last 72 hours was $121 one-way, and $299 round-trip on the route from Fort Lauderdale to Kingston. The most popular route is from New York to Kingston and the cheapest ticket found on this route in the last 72 hours was $378 round-trip.
In general from United States, JetBlue, Caribbean Airlines and Spirit Airlines fly the most to Kingston. The most popular route is from the United States, and JetBlue & Caribbean Airlines fly this route the most.
Kingston Airport is 5 miles from the center of Kingston. View on Map.
Kingston is served by Kingston Norman Manley Airport, also commonly referred to as Jamaica, Norman Manley, Norman Manley Intl, or simply Kingston Airport. The airport code is KIN.
The second busiest passenger hub in the country, Norman Manley International Airport serves the Kingston area and it is located on an island 11 miles south of the town of New Kingston. Welcoming thousands of passengers every year, it serves as a connection between Kingston and over a hundred destinations around the world.
After your flight to Kingston, the best way to get to the city center from Norman Manley International Airport is without a doubt to drive. You can thus hail a cab from one of the many taxi ranks located outside the Arrivals Terminal or rent a car from one of the car rental desks you can find in the baggage claim area.
Regardless of its size, Norman Manley International Airport provides a good-sized range of services in order to satisfy the needs of those passing through its doors. Such services include free Wi-Fi, baby care areas, ATM machines and currency exchange desks, baggage carts, and mobile charging stations to top up your electronic devices before a long flight.
Norman Manley International Airport is served by a number of airlines which connect Kingston to a great number of other cities including Havana, Toronto, Miami, London, New York, and Orlando. Airlines serving the airport include Air Canada Rouge, American Airlines, British Airways, Delta Airlines, WestJet, and JetBlue Airways.
Jamaica has reopened its borders to international travelers.
Jamaica has extended the travel ban on flights from the UK until at least March 22.
Travelers residing in Jamaica for a minimum of six continuous months in a calendar year must complete a travel authorization before departure.
Travelers not residing in Jamaica must present a travel authorization before departure obtained at https://www.visitjamaica.com.
Residents of the US, Brazil, Dominican Republic, Mexico and Panama are required to present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 10 days prior to departure.
Effective on March 4 until March 10, travelers must have a medical certificate with a negative COVID-19 antigen or PCR test result test result issued within 10 days prior to departure.
Effective on March 11, travelers must have a medical certificate with a negative COVID-19 antigen or PCR test result issued within 72 hours prior to departure.
Children under the age of 12 are exempt from testing requirements.
Effective on March 4, passengers traveling on business are subject to a COVID-19 RT-PCR test upon arrival, at their own expense.
Travelers are subject to medical screening and could be subject to a 14-day quarantine.
Travelers arriving from the UK are subject to a 48-hour state quarantine and PCR testing. Travelers who test negative will be fitted with an armband for monitoring and released to complete the 14 day quarantine at home, while those found to be positive will be isolated in state facilities until recovered. Travelers can be picked up from the quarantine facility once quarantine is completed.
All travelers arriving in Jamaica will be subject to the following quarantine requirements:
Category 1: Jamaican nationals and non-nationals ordinarily resident in Jamaica - may be subject to testing if assessed as high-risk and are required to remain in quarantine at home for 14 days from their date of entry to Jamaica.
Category 2: Non-residents visiting Jamaica for tourism purposes and staying at approved “resilient corridor” accommodation - may be tested at the airport or a designated facility, and would wait for the results in travelers hotel rooms. If the test is negative, they would remain at their hotel/resort within the “resilient corridor” and restricted to property under the “Stay in Resilient Corridor” measure. Details of ‘resilient corridor’ accommodation can be found on the Visit Jamaica website.
Category 3: Non-residents visiting Jamaica for business purposes - all residents of the US, Brazil, Dominican Republic, Mexico and Panama travelling to Jamaica for business purposes are required to upload a COVID-19 RT-PCR test in order to obtain a Travel Authorization. The test should be conducted within 10 days of the intended travel date. Business travelers will also be tested on arrival at the airport in Jamaica. They will wait for their test results under a “Quarantine for Business Traveller” measure at their hotel/intended address. If the test is negative, they would be released from quarantine and be under a “Stay at Intended Address for Business Travellers” measure for a period of 14 days from their date of entry to Jamaica or for the duration of their stay if shorter than 14 days.
Category 4: Non-residents visiting Jamaica for other purposes including tourists not staying within the “resilient corridor” - travelers who are not required to pre-test may be required to be tested at the airport or other designated facility, if assessed by the health authorities as high-risk. They will then wait for their test results under quarantine at their hotel/intended address. Whether they need to be tested or not, travelers need to remain in quarantine at home for 14 days from the date of entry to Jamaica. If travelers needed to be tested and the test is negative, they must remain in quarantine at home for 14 days from the date of entry to Jamaica.
Travelers tested positive for COVID-19 will be isolated either at home or in a government facility as determined by the health authorities.
There are currently 21,914 active cases of COVID-19 diagnosed in JM and 960 deaths as of Jun 9 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kingston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kingston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kingston with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kingston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The seat was super amazing"
Cons: "The service was amazing"
Pros: "Comfortable roomy seating, very clean plane"
Cons: "Honestly nothing... One of the best flights I've ever had"
Pros: "Entertaiment was good, seat was ok"
Cons: "Internet could be faster."
Cons: "All good"
Cons: "I missed my original flight due to weather and JetBlue booked me on the next one but it wasn’t for another 24 hours. I only missed the flight by a few minutes but the crews were not communicating with each other that they had a passenger arriving for that flight. Because the delay was weather related, they wouldn’t provide accommodations. And it was 1 in the morning. So I missed a whole day of my trip and had to sleep in the airport. I will not be flying with JetBlue again."
Cons: "On time departure"
Pros: "yes is beautiful"
Cons: "food options could improve, especially since the area around the gate doesn't have very nice food venues. More movie options could help as well, maybe allowing people to use their devices to watch movies. Maybe that is available already but it wasn't highlighted"
Cons: "Great! No improvements."
Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"
Pros: "The crew did a great job taking us to our destination safely appreciated all there efforts for sage travels"
Pros: "Nice room"
Cons: "Food service"
Cons: "Lack of overhead bin space, had to check my carry on and it got a little dinged up."
Pros: "Comfort and food"
Cons: "The delays before entering the airplane so that we aren’t stuck"
Cons: "The boarding process"
Pros: "Flight and efficiency."
Cons: "I was group A and the 1st seat and had to put my overhead luggage in the back. Also the boarding was a cluster F**k of a mess. So horrible."
Cons: "Gary was his name. I went up to go to the bathroom, I had heard the announcement prior to that and no one had mentioned anything about seatbelts or staying in my seat. I made sure before I got up. As I get up he approaches me and said "you need to stay in your seat, began to shake his head,"they mentioned it like 5 times", he then said. I really dont appreciate the attitude. It's not what you say it's how you say it. Work on your attitude Gary from JetBlue"
Pros: "Flight was smooth and on time"
Cons: "Long waiting at security check point"
Cons: "Same as above"
Pros: "LOTS OF LEGROOM"
Cons: "They have a habit of not being ontime"
Pros: "Everything was perfect"
Cons: "We left early and arrived 15minutes early but waited on the tarmac for 35minutes."
Pros: "Easy & on time."
Cons: "Nothing negative"
Cons: "I dont know because we havent gotten there yet."
Cons: "Over 3 hours of delays. Didn’t get in till 1 am"
Cons: "The gate was very muggy and warm."
Pros: "JetBlue is just more comfortable. More room for every passenger."
Pros: "I liked the quick check in and everyone was polite and efficient"
Cons: "I don't have any negative comments"
Cons: "The delay"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Cons: "Delay and 4 hours in the craft upon arrival to Chicago"
Pros: "Everything was on time and I slept the whole trip."
Cons: "Bad, bad and the worst"
Pros: "Checking in"
Cons: "Delayed on take off"
Cons: "Had to move to a different boarding gate. But it was ok the crew members were friendly while be professional had a comfortable flight"
Pros: "The food was good"
Cons: "No comment"
Cons: "Seems to be a problem between airline and county. Differing info about gate location."
Pros: "The flight attendants were pleasant and courteous"
Cons: "The boarding was delayed and the boarding area was crowded, Boarding was delayed due to high number of wheelchair passengers. I was seated in an Even More Space seat, yet was placed beside a woman who was obviously suffering from some degenerative condition, and was slumped over towards my seat. The result was that I was uncomfortable the whole way back to Kingston."
Pros: "Everything went smoothly Flight was okay"
Cons: "Female attendant was very unpleasant"
Pros: "Flight was comfortable and assistance to check in was good"
Pros: "Was ok. Always on time. The air hostesses going to FLL gave good service"
Cons: "On the flight back 875 the three air hostesses had little customer service. The manner the spoke to people were distasteful."
Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."
Cons: "Everything was great and went smoothly."
Cons: "Love delta. Everything was excellent"
Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"
Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Cons: "Broken tray table literally off its hinges and unusable."
Pros: "Baggage handlers extremely fast"
Cons: "Nothing. Perfect flight."
Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"
Pros: "Very friendly and professional."
Cons: "Better options in economy for food"
Cons: "Too many flight delays and gate changes"
Pros: "The Crew"
Cons: "No AC..."
Pros: "Lift off and landing was excellent"
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."
Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
Cons: "Flight was delayed."
Cons: "Boarding is as usual chaotic"
Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"
Pros: "Timing of the flight and the luggage step by step notification"
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Cons: "Never on time"
Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"
Pros: "Plane was clean and updated"
Cons: "No negative opinions"
Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"
Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Cons: "delayed flight"
Pros: "On time take off."
Cons: "No comments"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "The Captain greeted each guest both on and off the plane !!"
Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."
Pros: "I like service"
Cons: "That's the flight is clean"
Cons: "You had me check my hand luggage with expensive items that did not arrive."
Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"
Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."
Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Cons: "No in flight entertainment"
Pros: "Good customer service."
Cons: "Pretty good all around."
Cons: "The girl at the counter was not nice"
Pros: "En realidad todo muy bueno"
Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"
Pros: "The seat very well."
Pros: "On time!"
Cons: "Everything was ok"
Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"
Pros: "Confortable seats"
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Pros: "All services"
Cons: "Frist :Late for more than 6 hours in Miami. Second: obviously I lost my connection to Bog-Col , they give me a hotel room whithout A/C and smell like mold for that reason. Third: there is no breakfast in the hotel. Thanks for asking Kayak Bye"
Pros: "everything perfect you guys are the best"
Cons: "Everything was perfect"
Cons: "No room in business class overhead for our bags. Seats head little padding. Very poor quality biz class seats. Food mediocre and not edible. No bottled water."
Pros: "It was fast ,super organize, clean plane ,very friendly staff,all this especially so early in the morning made the fly fantastic"
Pros: "everything is so very good"
Cons: "Checking in at Miami was very slow"
Cons: "No complaints"
Pros: "Crew members provided a great customer service to all passengers."
Cons: "A little bit old plane with screens that are shared. A particular incident of a family that were very loud and had a kid that threw up made the flight uncomfortable."
Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"
Pros: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Cons: "The food was terrible!"
Pros: "On time"
Cons: "lousy food, slow boarding. I had a sick passenger sitting next to me - I was worried about getting sick.."
Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."
Pros: "As a non-Spanish speaker we felt well cared for."
Cons: "Worse customer service at the 1800 fly copa and at the counter..."
Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."
Pros: "all the service"
Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."
Pros: "Fast prompt boading"
Cons: "Tiny meal"
Pros: "luggage politics"
Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"
Pros: "Easy check-in, free checked bag, good meal on board, excellent service and friendly crew."
Cons: "Can't think of anything."
Pros: "Fast boarding"
Cons: "The snack/breakfast"
Pros: "Modern aircraft and good service"
Cons: "Leg room on the flight was cramped"
Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"
Cons: "They didn't have coffee or tea"
Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"
Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"
Pros: "Again, the excellent service"
Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"
Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"
Cons: "very cold on flight and no blankets"
Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"
Pros: "la puntualidad y el buna atención."
Cons: "No complaints"
Pros: "The flught was routine, with no huge delays and the type of service expected on a 2 hour flight, including a sandwich and beverage. There was in flight entertainment but we elected to use our own devices."
Cons: "Avoid the 'coffee' - im not a coffee aficionado but it was unthinkable, didn't taste like coffee at all."
Pros: "Comfortable flight, good food"
Cons: "Little or no entertainment"
Pros: "The crew was pleasant."
Cons: "I am clearly pregnant and a woman whom works for Caribbean airlines asked me to hold my own bags as my husband wasn't allowed to carry on the plane more then two pieces. she REFUSED to let us through till he gave me the bag to carry. I told her I was pregnant even hold my stomach as she can see. That was so shocking to me. Please keep in mind this isn't a security check point we went through all with no problem.This is boarding after you have you ticket scanned and they are boarding row by row. The seats were small and uncomfortable. I flew home on a hospitable airline JETBLUE. Better seats, better snacks, better overall experience"
Pros: "There was nothing to like but the staff when I got on the plane"
Cons: "First time I ever experienced this when my passport got taking and your staff going to tell mi that's on mi when it's on video and your staff going to tell mi that the money I paid for my ticket it's just my lost and I can go on the play but they finally listen and found the man who stole or took my passport"
Cons: "The plane was very old fashioned with outdated seats."
Cons: "I don't like the fact that the fares are none transferable to family members. I like the fact that I can travel very early in the morning. I'm thinking of changing companies,it is hard to come up with so much money, and reasons a raises and you can't make the trip you should allow to transfer it to your family members at least.smh"
Pros: "The staff was very good"
Cons: "Old aircraft"
Pros: "Smooth on time flight. Pilots gave regular updates."
Cons: "Crew members seemed as if they couldn't be bothered. The facilities on board are old and worn, especially the latrines.The aircrafts need a facelift."
Pros: "Pilot did an excellent job at departing and landing"
Cons: "Nothing at the top of my head"
Pros: "Top notch airline"
Pros: "I appreciated the assistance that I got from the staff on the floor at the airport and the porter that helped to get my mother a wheelchair and get her from the car and checked in without much assistance from me. Mom, was traveling alone and it was difficult for me to get her from the car and inside without leaving my car unattended in a tow away zone."
Cons: "The flight was late, which is usually the case with Caribbean Airlines"
Cons: "Flight was 2 hours late! The food was just awful. Tasted like leftovers."
Pros: "Everything went smoothly, really cannot complain"
Pros: "The overall service"
Cons: "The boarding process took too long. After pre-boarding they called for persons seated from row 15 and higher, that was the majority of persons and so we ended up being in line for quite a few minutes."
Pros: "The team were courteous and have smiles all the way."
Cons: "The discomfort of the seating arrangement."
Pros: "The service and arrangements were satisfactory. Apart from circumstances that were beyond their control, the experience was good."
Pros: "The service was excellent. The pilots flew with comfort seatbecause of their many experiences.sa"
Cons: "The. Seats are too close."
Pros: "Flight was on time"
Cons: "Security check once arriving in Piarco"
Cons: "poor service"
Pros: "Everything was excellent. The airline staff, the food, the pilots did a great job"
Pros: "Actual flight was good. Hardly any turbulence, and the flight was on time."
Cons: "On the flight coming back, the headphone jack on the hand-rest was not working. So I was unable to listen to the in-flight movie"
Pros: "the food"
Pros: "The air hostess"
Pros: "the food given on the airline was great especially since it was hot the flight attendants were pleasants"
Cons: "the seats were comfortable if i were told how far back my seat was , i would have changed me seats"
Pros: "I was a bit skeptical after reading the reviews and wanted to cancel my flight, but Charmain_Marie convinced me to give CAL a try for myself and I did. It was an excellent trip from web check-in to reaching to the airport and check-in luggage. The flight crew was very polite, warm meal, tea or drink. Pilot was great, flight was great apart from a few turbulence. We reached our destination five minutes before scheduled time. So overall my trip from JFK to KIN was excellent I have nothing to complain about. Experienced things for "yourself" don't rely on the reviews that you read because if I did, I would have cancelled my flight. Thank-you CAL for my marvelous experience with you and you just gained a new customer. They say one bad apple spoil the bunch, but if you didn't have a bad experience with CAL don't follow the few that may have maybe because they don't adhere to rules and regulations. And yes TSA do check bags for security reasons because my TV was opened for inspection to see if it was ok and resealed with the TSA inspection card inside, nothing was missing from my luggage's. Thanks CAL excellent experience with you guys."
Pros: "The food was great"
Cons: "There was nothing , not to like"
Cons: "Hand luggage weight checking"
Cons: "We were to depart NY at 1.40 arrive Kingston 4.40 I arrived Kingston after 1.00 am and home after 2.00 am because my drive had left me not being able to make contact with me. Unhappy Customer. Kamaal Josephs"
Pros: "I never disliked or like anything.just regular...nothing stood out."
Cons: "It was just average"
Pros: "No problem, smooth sailing all the way to and fro,"
Cons: "A little more leg room would do!"
Pros: "Quick check ins..when you arrive early to the airport."
Cons: "The food is terrible on the flights."
Pros: "The food was good and the cabin crew were wonderful."
Cons: "The delay at JFK was unexpected. The gate change was not announced. The flight itself was a disaster and the captain said nothing during the prolonged experience of turbulence."
Pros: "Everything was fine"
Pros: "Food and service"
Pros: "Everything was absolutely perfect they leave early .on coming back we arrived early also the crew was friendly l would fly with them again and again thanks carribean air lines"
Cons: "Love everything"
Pros: "The staff was very professional and served service with a smile."
Cons: "The food could have been alot better. My seat was very uncomfortable the entire flight."
Pros: "It was okay"
Cons: "The delay"
Pros: "The hours you fly are perfect for my business. Lights being low or off is helpful for me to sleep."
Cons: "The food could be better"
Pros: "The ticket change without a fee. I made it out before the storm"
Pros: "Every thing was great"
Cons: "Every thing"
Pros: "The on time boarding and departure."
Cons: "How tight the seating and space are."
Pros: "Nicer movies please. But overall flight attendants were nice. Bigup Shawn at the desk in NY, had an issue and he dealt with it well."
Pros: "The flight crew and flight was quite good."
Pros: "Didn't think we would be offered a meal for a 4 hour flight but we did. Soft drinks and alcohol was free which was a big bonus. Condition of the plane and seats were good. The staff were super friendly. Overall a great service."
Pros: "No accommodation!"
Pros: "The staff was courteous, very pleasant and helpful."
Cons: "The poor condition of the seats and general appearance of the cabin. . The seats were shabby. The magazine compartment was torn and hanging down on one side. That was very disappointing. If I had a choice I would not sit in those seats."
Pros: "Super courteous"
Cons: "better trained pilots first hard landing in Jamaica"
Cons: "Its okay"
Pros: "I was able to sleep through the flight comfortably."
Cons: "Too hot!"
Cons: "Free real food"
Cons: "Mejorar el espacio"
Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"
Cons: "Landing, temperature, passengers"
Pros: "On time"
Cons: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."
Cons: "Horrible service"
Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Cons: "The chairs can be more comfortable."
Pros: "Airplane comfort, charging ports, entertainment, and crew"
Cons: "Delay after boarding for maintenance paperwork."
Pros: "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
Cons: "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Cons: "Long delay"
Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."
Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"
Pros: "Easy check in and Boarding"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Cons: "No reason was given for delay, I was disappointed in that I payed more to arrive 3 hrs earlier yet I came in after the otherwise available flights"
Cons: "The food terrible"
Pros: "The flight crew gave us biscuits."
Cons: "There were TVs that we were sharing between our seats, but no headphones were given out, like on the last flight. My personal headphones are Bluetooth. So I couldn’t even hear what was playing."
Cons: "Inside the airplane was freezing the whole trip"
Cons: "There was only a shared screen. And the AA Entertainment app didn't work"
Pros: "The confort seat, and service"
Pros: "Excelente fiight"
Cons: "Door change from terminal D to terrminal E Flght departure delayed"
Cons: "Late, missed connnection. Terrible"
Pros: "My Business Class upgrade."
Cons: "Needs better snack selection."
Cons: "Boarding chaos at Miami airport."
Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"
Pros: "Very nice staff"
Cons: "When I arrived in Kingston after a long day of traveling only ONE of my TWO checked bags arrived that has my clothes swimsuits shoes jewelry and a host of other important items"
Cons: "Pretty much everything"
Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."
Cons: "It didn't happen"
Cons: "Didn't happen"
Cons: "Liked it all."
Cons: "All. The worst airline in the world"
Pros: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Cons: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Pros: "all my flights have been ontime and they arrive earlier than the expected better late that never"
Cons: "no complimentary wifi"
Airlines flying to Kingston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kingston
Masks required on board, masks provided on flights to Kingston
Social distancing seating
Middle seats unavailable to book on flights to Kingston
Testing for antibodies, testing for symptoms for flights to Kingston
Waiving of change fees. Search flexible flights to Kingston