Cons: I paid for a full-size car, which Enterprise advertised as Nissan Altima or similar. Enterprise gave me a Hyundai Elantra.
One day after I returned the car to Enterprise, I rented a MID-SIZE car from Alamo in another city. I got the same Hyundai Elantra. Obviously, Alamo agrees with me that Hyundai Elantra is NOT a full-size vehicle. I feel Enterprise cheated me.
Aug 30 2016
Dec 6 2016
Enterprise rent a car put me on a do not rent list
Cons: When I arrived to pick up my rental I was informed that I had an outstanding balance from 2014 and that I have been placed on a "do not rent" list. This was extremely embarrassing and the farthest from the truth as I paid for my rental in full. I had to get my fiancé to rent the car and take the weekend off of work to drive me. I have never been so sure that I will never rent from Enterprise EVER again and I will be sure to inform my friends, family and co workers of what I experienced.
May 29 2017
Cons: They claimed kayak prices were useless
Jun 1 2017
Professionals with quality at low price
Pros: I have to say that I rent with enterprise for the past 4 years and yes got few managers in they bad day but other than that is a excellent company with excellent customer service
Cons: Clean and new cars as well maintained equipment so gives u a safe drive in any Canadian weather with we now is very variable
Aug 11 2017
Pros: Upgraded to great suv - Murano at no charge. Friendly, attentive staff
Pros: They have fun cars. You don't see turbocharged cars too often at other agencies.
Cons: They just hand you the keys, no car walk around with the customer is done. On returning the car I walked into the office and very audibly said good afternoon directly to the face of the customer service gentleman who was busy typing he didnt return the greeting plus took close to a minute to acknowledge me. At other agencies I would have immediately recieved an acknowledgement. Customer service and manners are a big deal for me. The exterior and interior of the office are also badly in need of some sprucing up. The car was also pricey compared to other rental agencies in the area.